business image

Wright Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,461 Reviews)
69
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
108
Total ReScores
4.4
ReScore Average
69
Net Promoter Score ®

Business Details

About

Welcome and thank you for choosing Wright Automotive Group. We have a professionally staffed service department with a fully computerized state-of-the-art facility. Our Master Technicians have attained the highest level of mechanical skill for automotive repair. Welcome and thank you for choosing Wright Automotive Group. We have a professionally staffed service department with a fully computerized state-of-the-art facility. Our Master Technicians have attained the highest level of mechanical skill for automotive repair.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(724) 935-6650

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
10677 Perry Highway Wexford, PA 15090
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,461 Reviews)

BA
gravatar
Bonnie A.
Cranberry Twp, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2023
0
Category: Service
Tried to schedule an appt
I have repeatedly tried to call the service department over the months to schedule an appt. The few times I have gotten through I’ve been told it will take over a month for an appt. I have just started going elsewhere. I received a notice for underbody corrosion care for my care so I’ve again been calling to schedule an appt. No luck. So I finally went to the service dept and was treated rudely by the person that waited on me. I felt that he felt he was doing me a favor by talking to me. I explained what I needed done and it said the earliest date was a month out. I asked him why it takes so long to get an appt and he said that all Hyundai service departments are like this. I told him even though I love my car I won’t buy another Hyundai and he just said basically oh well. I scheduled the appt but I can’t wait for a month so I’ll just get the service check. I’ll go elsewhere for maintenance. I will never buy another car from that dealership and we’ve bought a few over the years.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.