Love the Vehicle, Frustrated by the Tech
The Hyundai Ioniq 9 is a solid, well‑built vehicle with excellent driving comfort and overall craftsmanship. Unfortunately, the software experience significantly lags behind the quality of the car itself.
The computer system feels outdated — it’s essentially the same interface and performance I had in my Genesis four years ago. It’s slow, laggy, and often unresponsive. CarPlay connection is inconsistent at best; many times I’m already halfway down the street before my phone connects, if it connects at all. User profiles also load very slowly, which makes everyday use frustrating.
I’m also disappointed with how limited and inflexible the user profile system is. My husband and I share this vehicle, and switching between profiles is cumbersome, unreliable, and gives us very little control over settings. Even my dealership couldn’t offer a solution or workaround.
Overall, the Ioniq 9 is a beautifully engineered car held back by an outdated and sluggish software ecosystem. I hope Hyundai prioritizes meaningful improvements to the infotainment system, user profiles, and CarPlay reliability — because the vehicle deserves better technology than what’s currently installed.