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SureCritic / Makes / Hyundai / Santa Fe Plug-In Hybrid / 2022

2022 Hyundai Santa Fe Plug-In Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(176 Reviews)
44%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(176 Reviews)
Write a Review

Reviews

SR
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SAMUEL R.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2022
Verified Review

Backordered Parts

We were in an accident and the car has been in the shop for 6 months now because of parts on backorder (and there is still no ETA). This has been incredibly frustrating especially considering the car was practically brand new (only 8k miles). Customer care has been extremely unhelpful. Would not recommend getting a new Hyundai vehicle to anyone.
Recommended
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Hyundai Motor America NCC responded on 09/19/2022 02:29 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
RM
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RODGER M.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2022
Verified Review

Worst suv ever

So many issues, Hyundai purchased it back because of Californias Lemon Law. Will never buy Hyundai again. The Sante Fe PHEV is extremely expensive, and built so poorly. I would not recommend this vehicle to anyone.
Recommended
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JB
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JASON B.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
Verified Review

Sante Fe Steering Problems

Very dissapointed that the company does not stand behind their product and own their mistakes. Due to manufacture defects I am replacing tires after only 13k miles. Does not seem to live up to the Americas best warranty sales pitch I was sold on when I purchased the vehicle. If your defects caused a problem fix the problem- Its the right thing to do.
Recommended
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Dakota H. responded on 01/26/2023 08:44 AM
We're very sorry to learn of your experience, Jason. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
CM
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CYNTHIA M.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/18/2023
Verified Review

Warning ⚠️ NEW CAR DIED!

This car has given me nothing but trouble. The electric battery has already died. I needed to be replaced, CarPlay doesn’t work, the seat heater had a short, and they couldn’t get the part! I recently just had to change a flat tire and the tire lock key was missing from the kit! This thing has been in the shop more times than I can count, and I am so frustrated. I don’t know what to do as it is now starting to lose acceleration and not keeping the hi-bred mileage as advertised! They sold this to me with a $10,000 DEALER UPCHARGE for just getting it off the lot!!!!
Recommended
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Hyundai Motor America NCC responded on 06/19/2023 08:51 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
CK
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CHANDRA K.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2023
Verified Review

Was hoping for a good new car experience

Poor experience from purchase to delivery to servicing- already had 2 recalls. Even for a new car, most things do not work as intended and is overpriced too for the value it offers. Could’ve been better off delaying my purchase
Recommended
    Value
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Hyundai Motor America NCC responded on 08/09/2023 12:05 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
IE
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IJEOMA E.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2023
Verified Review

Do NOT buy from Suntrup Hyundai!

I cannot begin to express how much I regret every interaction with this dealership. From the condescending salesman David Tranchillo (every woman: please bring a male, because he does not respect that any woman can make any decision without a man) to the lying manager, I cannot think of any place and low and deceptive as Suntrup Hyundai. I wish I had a hidden camera so I can post exactly how they treated me. If I could go back in time, I would have never gone there EVER! Only go if you are male and wear fancy clothes so the can believe you have good credit. Apparently moderately priced clothing means t[you are lying about you credit score in the 800s. I bought my Honda in scrubs after I was hit by a drunk driver and I was treated with for more respect.
Recommended
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Hyundai Motor America NCC responded on 08/24/2023 06:58 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
AR
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Ann R.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2023
Verified Review

Death trap

Would stall or drop from 66-70 mph while driving and about killed 3 times. According to main headquarters tech flew to dealership to review case, had happened to 7 other cars across the country. No one has died or been seriously injured so they haven’t recalled. Nothing like a company only caring about the bottom dollar and not the safety of people’s lives. I hope someone dies the heck out of this company. Karma
Recommended
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Hyundai Motor America NCC responded on 10/10/2023 11:23 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
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