Phillips Hyundai Of Bradley

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815-933-2251
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(496 Reviews)
5 star
77%
4 star
11%
3 star
5%
2 star
2%
1 star
2%

ReScore Reviews™ (46)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
93% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews

BJ
Brenden J.
Kankakee, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
Great customer service
They are always willing to help i will definitely be back
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 11/18/2020

Thank you very much for the survey.

Art Avalos
Service Manager
815.933.2251
AA
ART A. from Phillips Hyundai Of Bradley responded on 11/18/2020

Art Avalos
Service Manager
815.933.2251
DB
David B.
Bourbonnais, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Great service
Got oil change and tire rotation in and out as promised , Brian is the best service guy, helpful and always friendly and listens to customer.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 11/17/2020

Thank you very much!

Art Avalos
Service Manager
815.933.2251
MM
Marie M.
Ashkum, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Phillips Hyundai of Bradley are the best.
Great dealership with friendly and knowledgeable staff. Very efficient and clean.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 11/11/2020

Thank you very much for the survey.

Art Avalos
Service Manager
815.933.2251
FH
Frank H.
Braidwood, IL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2020 Category: Service
Great place.
Professional friendly staff. Excellent service. Great value.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 11/02/2020

Thank you for the survey!!

Art Avalos
Service Manager
815.933.2251
FT
Fred T.
Kankakee, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020 Category: Service
Always helpful fast friendly! Good prices
Great place to do business
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/29/2020

Thank you very much for the survey!

Art Avalos
Service Manager
815.933.2251
WC
William C.
Manteno, IL
2020 Hyundai Kona
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020 Category: Service
Customer service
Very friendly and understanding customer service.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/26/2020 Category: Service
Customer service
They have a very friendly customer service.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/27/2020

Thank you for the feedback and speaking with me today.

Art Avalos
Service Manager
815.933.2251
HP
Henry P.
Manteno, IL
2019 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/26/2020 Category: Service
Oil?????
Changed the oil required by Hyundai!!!
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/28/2020

Sorry for the issue when you came in for service.
Can you please call me when you have a chance.

Art Avalos
Service Manager
815.933.2251
Verified Customer
Kankakee, IL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Happy customer
Always exceeding my expectations & in a timely fashion!
Recommended
ART A. from Phillips Hyundai Of Bradley responded on 10/21/2020

Thank you for the survey.

Art Avalos
Service Manager
815.933.2251
LA
Lu A.
Manteno, IL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Oil change
My oil change went well
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/21/2020

Thank you very much for the survey.

Art Avalos
Service Manager
815.933.2251
Verified Customer
Bradley, IL
2011 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2020 Category: Service
People
The people are great and very nice. I didn’t feel pushed around.
Recommended
ART A. from Phillips Hyundai Of Bradley responded on 10/20/2020

Thank you very much for the feed back.

Art Avalos
Service Manager
815.933.2251
WR
William R.
Manteno, IL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Service
Service Visit
Might be the virus, but I made my appointment on the phone, had no problems. When I arrived the agent was great, my car was serviced and returned in exceptional time. The only is there no longer. Is coffee available while you wait.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/16/2020

Thank you very much for the survey.

Art Avalos
Service Manager
815.933.2251
Verified Customer
Clifton, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Good service
My experience with Hyundai of Bradley was great. The employees were very nice and the system was very easy to understand. It was my first time there and I thought everything went as smoothly and a quick as possible. Definitely glad they offer free carwashes with they oil changes. That is awesome.
Recommended
ART A. from Phillips Hyundai Of Bradley responded on 10/14/2020

Thank you very much for the survey!!

Art Avalos
Service Manager
815.933.2251
DL
Donald L.
Kankakee, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2020 Category: Service
Takes to much time to talk to anybody about your car problems
You have to go through to many people to get want you want
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/14/2020

Very sorry about the appointment time.

Art Avalos
Service Manager
815.933.2251
GD
Gabrielle D.
Manteno, IL
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Very accommodating and quick service
They were able to schedule me in on a short notice and my car was ready the next morning. The staff is very friendly and helpful!
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/09/2020

Thank you very much for the survey.

Art Avalos
Service Manager
815.933.2251
RK
Richard K.
Bradley, IL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Great place!
Wonderful staff. Fast service.
Recommended
AA
ART A. from Phillips Hyundai Of Bradley responded on 10/08/2020

Thank you for the survey!

Art Avalos
Service Manager
815.933.2251