Phillips Hyundai Of Bradley

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66
4.7

( 399 Reviews )

ReScore Reviews™ (25)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.24/5Overall Rating 2.24/5rating 2.24rating 2.24rating 2.24
93% Would Recommend
100% Business Response
Latest Review 9 days ago

Reviews


GD
Gale D.
Ashkum, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Well done
In and out very quickly
ART A. from Phillips Hyundai Of Bradley responded on 11/29/2019

Thank you very much for  the survey!!

Art Avalos
Service Manager
815.933.2251

DM
Darryl M.
Manteno, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Good service
Excellent work
ART A. from Phillips Hyundai Of Bradley responded on 11/20/2019

Thank you very much !!

Art Avalos
Service Manager
815.933.2251

HT
Holly T.
Bourbonnais, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Service department
Had an appt for a recall. My car was brought back right away and returned back to new and sparkling clean in a timely manner. Employees were very nice and accommodating. Overall great experience.
ART A. from Phillips Hyundai Of Bradley responded on 11/20/2019

Thank you very much for the survey!!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Kankakee, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Excellent Service and Excellent Staff
I knew it was time for an oil change. The service department at Bradley was respectful and helpful. They were able to fit me in the day I called and it find in a reasonable time. I only go here for all service work, and that’s for a reason.
ART A. from Phillips Hyundai Of Bradley responded on 11/06/2019

Thank you very much for the survey!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Bourbonnais, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Pleased Customer
The service members were friendly and welcoming.
ART A. from Phillips Hyundai Of Bradley responded on 11/04/2019

Thank you for the review!!

Art Avalos
Service Manager
815.933.2251

KB
Karen B.
Peotone, IL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Service at Phillips
The staff at Phillips are friendly, knowledgeable, and prompt. They do good work.
ART A. from Phillips Hyundai Of Bradley responded on 10/25/2019

Thank you for completing the survey!

Art Avalos
Service Manager
815.933.2251

KL
Kayley L.
Peoria, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Oil change and tire rotation
Great service. Only think I would suggest is having someone explain the things that were recommended at the bottom of the inspection in order to fully understand the importance of getting it done or be able to wait.
ART A. from Phillips Hyundai Of Bradley responded on 10/25/2019

Thank you very much for the survey. Sorry for not explaining the suggested needed work.

Art Avalos
Service Manager
815.933.2251

Verified Customer
Manteno, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Very nice experience !!
Comfortable, Nice Workers, Didn't take too long !!!
ART A. from Phillips Hyundai Of Bradley responded on 10/15/2019

Thank you very much for the survey!

Art Avalos
Service Manager
815.933.2251

MM
Marie M.
Ashkum, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Alway so professional and polite.
I scheduled my 2018 Tucson for an oil change and requested a car wash and see if they could get all the bugs off. Brian Allen was so polite and said they would. My car looks like new. Thanks for great service as usual. Marie Monk
ART A. from Phillips Hyundai Of Bradley responded on 10/14/2019

Thank you for the survey!!

Art Avalos
Service Manager
815.933.2251

SP
Susan P.
Bourbonnais, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
chevy truck and hyandai elantra
good service in a timely manner. honored my chevy coupon.
ART A. from Phillips Hyundai Of Bradley responded on 10/09/2019

Thank you for the survey!

Art Avalos
Service Manager
815.933.2251

DB
Deia B.
Saint Anne, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Courteous and professional
Always a good experience at service.
ART A. from Phillips Hyundai Of Bradley responded on 10/08/2019

Thank you very much for the survey!

Art Avalos
Service Manager
815.933.2251

JK
Jasmine K.
Saint Anne, IL
2020 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Awesome
Lloyd was very nice! As I was waiting I overheard him dealing with some customers that were a little difficult, and he handled it all very well. I didn’t sit long for my oil change either
ART A. from Phillips Hyundai Of Bradley responded on 10/05/2019

Thank you for the survey !!

Art Avalos
Service Manager
815.933.2251

AG
Amy G.
Kankakee, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Always great
Always a pleasure to work with the service department. This time I needed a loaner vehicle and was accommodated with no problems!!!
ART A. from Phillips Hyundai Of Bradley responded on 10/01/2019

Thank you very much for the survey!!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Bradley, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Service with Brian
Fast and informative
ART A. from Phillips Hyundai Of Bradley responded on 10/01/2019

Thank you very much for survey!

Art Avalos
Service Manager
815.933.2251

BN
Brenda N.
Streator, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Professional and courteous
I bought a 2019 Hyundai Tuscon from Austin Hernandez. Nice young man, listened to what I wanted and what I needed for the right price! Explained everything, and answered all my questions. Would definitely recommend Phillip's, and will be a return customer!
ART A. from Phillips Hyundai Of Bradley responded on 09/30/2019

Thank you for the review!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Richton Park, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Great Service
It was a great visit.
ART A. from Phillips Hyundai Of Bradley responded on 09/24/2019

Thank you for the survey!

Art Avalos
Service Manager
815.933.2251

KB
Kevin B.
Kankakee, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Service
Excellent Service as usual and expected.
ART A. from Phillips Hyundai Of Bradley responded on 09/21/2019

Thank you for the review!

Art Avalos
Service Manager
815.933.2251

PB
Patrick B.
Kankakee, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Nate Tate
Excellent!
ART A. from Phillips Hyundai Of Bradley responded on 09/20/2019

Thank you for the survey.

Art Avalos
Service Manager
815.933.2251

KB
Karen B.
Peotone, IL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Service at Phillips
The people there are friendly, and the service is good.
ART A. from Phillips Hyundai Of Bradley responded on 09/19/2019

Thank you for the review.

Art Avalos
Service Manager
815.933.2251

DM
Debbie M.
Posen, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Manager Sevice Department
Manager of the Sevice Department is Awesome
ART A. from Phillips Hyundai Of Bradley responded on 09/17/2019

Thank you for the survey!!

Art Avalos
Service Manager
815.933.2251