ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 7 days ago
JOE D. on 10/24/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"communication"
Very good communicators!
Vehicle: Chevrolet Malibu
Service Date: 10/21/2016
Review Created: 10/24/2016 08:49 AM
DAVID B. on 09/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"engine light on"
Timily turnaround and good work
Vehicle: Chevrolet Impala
Service Date: 09/16/2016
Review Created: 09/20/2016 06:20 AM
LESLIE E. on 06/04/2016
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"okay"
seems okay
Vehicle: Mazda CX-9
Service Date: 06/03/2016
Review Created: 06/04/2016 03:50 AM
NANCY B. on 05/31/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"These guys are helpful & get the work done."
These guys are helpful & get the work done.
Vehicle: Plymouth Grand Voyager
Service Date: 05/25/2016
Review Created: 05/31/2016 01:18 PM
ROLF S. on 05/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service, informative office staff."
I didn't find any seized bolts on my air filter. One mounting bolt was missing a clip and the other was attached to a broken clip. I changed the filter but couldn't find the right mounting clips at O'Reilly's. I think if your mechanics encounter a problem that they may have caused (breaking or losing clips) while trying to inspect an item, they should make it right (install new clips) rather than leave the housing unattached or not securely attached. I would have been willing to pay for new clips.
Vehicle: Dodge Grand Caravan
Service Date: 05/26/2016
Review Created: 05/26/2016 09:06 PM
DONNA W. on 05/02/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"More than an oil change"
Good service, but I was there for a long time
Vehicle: Toyota Avalon
Service Date: 04/30/2016
Review Created: 05/02/2016 04:17 PM
SCOTT A. on 04/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always great"
Love their service. Hate my car has to break down to use them
Vehicle: Mercury Grand Marquis
Service Date: 04/14/2016
Review Created: 04/17/2016 05:11 PM
TONY G. on 04/14/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire Repair Work"
Got the tire replaced on the same day!
Vehicle: Toyota Corolla
Service Date: 04/13/2016
Review Created: 04/14/2016 10:26 PM
DAN L. on 01/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Squealing Ford"
They did a fast thorough job and made sure to have me authorize additional work. Much appreciated.
Vehicle: Ford Pickup
Service Date: 01/14/2016
Review Created: 01/18/2016 07:01 AM
SUSEN A. on 10/12/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Oil change"
They are prompt and efficient.
Vehicle: Saturn Vue
Service Date: 10/10/2015
Review Created: 10/12/2015 05:25 AM
CINDY L. on 07/31/2015
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"restored my trust in mechanics"
I had alot of work done on my vehicle and within 30 minutes of picking up my car it acted up again. I brought it back and the addtional work was fixed at no cost to me which was about $400 plus towing. Albert was very nice and showed me my old parts and explained why all the work was neccessary and that they weren't trying to rip me off. I appreciated that he took the time to expain everything to me and was sincere and I feel trustworthy.
Vehicle: Saturn SL1
Service Date: 07/29/2015
Review Created: 07/31/2015 07:14 AM
COLE Y. on 02/02/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"bushings"
Had to have my bushings done on my 08 cobalt. Don the manager was very helpful in providing my info on what extra needed to be done while it was in the shop before they went ahead and did any work as well as told me a price of what the extra work would cost. You don't get that at a lot of places now days and I love A&A for that. They also even with the extra work still got my car done in the time that I needed it back by the day of service.
Vehicle: Chevrolet Cobalt
Service Date: 01/26/2015
Review Created: 02/02/2015 01:05 PM
JULIE A. on 10/09/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
I always get my oil changes and car maintenance here.
Vehicle: Ford Focus
Service Date: 10/08/2014
Review Created: 10/09/2014 05:43 AM
JIM B. on 10/02/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good friendly service"
nice people and good service at reasonable prices
Vehicle: Dodge Durango
Service Date: 10/01/2014
Review Created: 10/02/2014 06:29 AM
Trudy B. on 06/20/2014
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Trudy said she felt like they were trying to push her to buy certain items. Other than that, they did a good job.
Vehicle: Kia Spectra
Category: Service
Service Date: 05/23/2014
Review Created: 06/20/2014
This review was collected via phone interview by Customer Research Inc.
Rita R. on 06/16/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rita said she was able to get in there fast but she did not like how the service advisor was intimidating. She suggested that they become a little friendlier and have better communication with her.
Vehicle: Buick LeSabre
Category: Service
Service Date: 05/30/2014
Review Created: 06/16/2014
This review was collected via phone interview by Customer Research Inc.
Mike B. on 06/16/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said this business did very well and were accommodating. The estimated time they gave him to finish was longer than he anticipated.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/11/2014
Review Created: 06/16/2014
This review was collected via phone interview by Customer Research Inc.
DAVID B. on 06/02/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Low tire pressure"
They get the work done in a shirt time and it's done right
Vehicle: Chevrolet Impala
Service Date: 05/23/2014
Review Created: 06/02/2014 11:45 AM
DON R. on 05/28/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine service"
Along with a routine oil change, certain other mechanical deficiencies were identified.
Vehicle: Oldsmobile Intrigue
Service Date: 05/24/2014
Review Created: 05/28/2014 08:35 PM
Jerrod S. on 05/20/2014
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Jerrod said the business thought they repaired something on his vehicle but had not, so he had to come back to get it fixed again and to get another additional service. They had good customer service, but he said he wishes they would have fixed the first issue during the original visit.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 05/01/2014
Review Created: 05/20/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 83 in total