Alternative Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

924 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
LOIS M. on 08/16/2017
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"Always helping Good service and friendly helpful "
So much more helpful than the Lexus dealer
Vehicle: Lexus ES 350
Service Date: 08/01/2017
Review Created: 08/16/2017 05:29 PM
CAROLYN R. on 08/15/2017
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"long time relationship"
always leave feeling safer
Vehicle: Lexus IS 250
Service Date: 07/17/2017
Review Created: 08/15/2017 07:16 AM
YOSHI M. on 08/14/2017
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"Excellent customer service"
Omar is the best!
Vehicle: Subaru Impreza Sedan
Service Date: 07/21/2017
Review Created: 08/14/2017 08:16 AM
PETER B. on 08/12/2017
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"Scheduled maintenance "
They got us in when we asked and did the work. They also are handling another problem that will take another appointment.
Vehicle: Toyota Prius v
Service Date: 08/11/2017
Review Created: 08/12/2017 07:08 PM
BRIAN B. on 08/10/2017
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"Ease of scheduling appointments. "
Ease of scheduling appointments. Scheduled maintenance email reminders. Great follow up with recommendations for vehicle maintenance. Assist with transportation back home after vehicle drop-off.
Vehicle: Lexus IS 300
Service Date: 08/08/2017
Review Created: 08/10/2017 03:08 PM
LARRY A. on 07/30/2017
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"Better than the dealer but less expensive"
I've been here with my Lexus and Toyota and now my Honda, very satisfied with the service and price.
Vehicle: Honda Fit
Service Date: 07/27/2017
Review Created: 07/30/2017 09:27 AM
Ruth L. on 07/30/2017
Recommended badge inactive Recommended
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Ruth said the prices at this business were three times higher than other businesses.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
NANCI R. on 07/26/2017
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"Fast QuLity Service"
Took my car in for window not going up or down. Window was repaired time I got home. Didn't need parts.. Cost was what they quoted. I saved probably $100 by NOT going to a dealer. Steve and his crew are as honest as the day is long. If you aren't going to Alternative you are missing out & spending too much money.
Vehicle: Toyota Highlander
Service Date: 07/25/2017
Review Created: 07/26/2017 09:41 AM
Jason L. on 07/20/2017
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Spoke with Jason's wife. She said this business has yet to give them a reason not to come back.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/17/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
PATTY G. on 07/19/2017
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"Excellent and honest"
I have been coming here for years and feel they have always been honest with me, and their service is excellent. I have never had a problem with any of their repairs. Omar at the front desk is great. Personable and knowledgeable.
Vehicle: Lexus RX 330
Service Date: 07/18/2017
Review Created: 07/19/2017 08:37 AM
MARY C. on 07/15/2017
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"Great Service!"
They do a great job servicing my car. I am so glad my sister recommended them. I would definitely recommend this shop!
Vehicle: Toyota RAV4
Service Date: 07/14/2017
Review Created: 07/15/2017 04:54 PM
GREG S. on 07/15/2017
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"Steve at Alternative Auto is completely trustworthy "
Honest, best technicians, good prices, above board customer service:)
Vehicle: Toyota Tundra
Service Date: 07/14/2017
Review Created: 07/15/2017 08:35 AM
Jim H. on 07/13/2017
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Jim said this business was quick and efficient. The results were better than he thought they would be.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
ERIN M. on 07/11/2017
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"Always great service and quality work"
I am always pleased with the service. And my car drives like it's new when it's done. Omar is the best; he's helpful, knowledgeable, patient, and friendly.
Vehicle: Lexus IS 300
Service Date: 07/11/2017
Review Created: 07/11/2017 11:36 PM
KIRA M. on 07/11/2017
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"Easy and quick"
Very affordable and very friendly. Omar was very professional and helpful.
Vehicle: Toyota Prius C
Service Date: 07/06/2017
Review Created: 07/11/2017 05:09 PM
Judy M. on 07/11/2017
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Spoke with Jim. He said they got him in and out quickly. They even answered some questions he had about another vehicle.
Vehicle: Lexus GX 460
Category: Service
Service Date: 07/05/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
DORRIS K. on 06/30/2017
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"You seem to care about my safety."
I trust you. Thanks.
Vehicle: Toyota Prius
Service Date: 06/06/2017
Review Created: 06/30/2017 04:23 PM
HENRY E. on 06/30/2017
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"fast, professional, & reasonably priced"
fast, professional, & reasonably priced
Vehicle: Honda Odyssey
Service Date: 06/29/2017
Review Created: 06/30/2017 04:16 PM
Steven R. on 06/28/2017
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Steven said the staff is very professional, courteous and efficient.
Vehicle: Honda Accord
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
GAYLE S. on 06/26/2017
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"great service"
fast and efficient as usual.
Vehicle: Lexus LS 430
Service Date: 06/23/2017
Review Created: 06/26/2017 12:22 PM
Displaying Review 1 - 20 of 924 in total