Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1634 Reviews

99% Would Recommend
Latest Review 6 days ago
Janice L. on 07/17/2017
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Janice said she's very happy and she's happy with the results. Her vehicle looks like it did before the wreck and it looks good. They're very fast and knowledgeable. This is a clean and well run business. They did a great job.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Kim K. on 07/17/2017
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Kim said this facility has very personable people. She was overjoyed with the quality and was very satisfied. They are the best facility in the city.
Category: Collision
Service Date: 07/03/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Candace B. on 07/15/2017
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Candace said she was satisfied but the communication was not very good initially.
Category: Collision
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bonan Y. on 07/15/2017
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Bonan said when he received his vehicle back, one of his speakers was not working. They had forgotten to reconnect the speaker cable. He had to go back to the business to have them take his speaker apart and reconnect the cable in order to get his speaker working again.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Shelby M. on 07/13/2017
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Shelby said she researched this facility on the internet. She had no issues.
Category: Collision
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Ryan P. on 07/13/2017
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Ryan said the business is accommodating and did a good job. They have good customer service and they were friendly and professional. They cared about his vehicle. The vehicle was delayed a day due to the wrong part being ordered.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
James K. on 07/12/2017
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James said the business did a good job, they fixed his vehicle.
Category: Collision
Service Date: 06/06/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Ladi S. on 07/08/2017
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Ladi said this business was very nice, friendly, personal and good.
Category: Collision
Service Date: 06/19/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Hannah K. on 07/03/2017
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Spoke with Brandon. He said this business was friendly and easy to deal with. The process was uncomplicated for him and the facility was very clean.
Category: Collision
Service Date: 06/12/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Hans G. on 07/03/2017
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Hans said he loves the way his vehicle looks after the repairs are performed at this facility. They were a little bit deceptive about the scope of work they did.
Category: Collision
Service Date: 06/23/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Paul J. on 06/30/2017
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Paul said he was not given a promise of time. They went above and beyond what he asked them to do. They provide excellent customer service.
Category: Collision
Service Date: 06/07/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Lamont G. on 06/30/2017
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Spoke with Yvonne. She said the vehicle was done and returned to them earlier than promised. This facility did a great job on their vehicle. The vehicle looks great. The staff were helpful and they even returned the rental for them.
Category: Collision
Service Date: 06/14/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
David R. on 06/30/2017
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David said the repair was good. He's completely satisfied and it was perfect.
Category: Collision
Service Date: 06/22/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
William B. on 06/29/2017
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William said the business does good work but the vehicle was one day late because glass had to be put in.
Category: Collision
Service Date: 06/23/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Duane C. on 06/29/2017
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Duane said he thought they did a good job at this business.
Category: Collision
Service Date: 06/09/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Crisanto A. on 06/28/2017
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Crisanto said the business did a good job on his vehicle.
Category: Collision
Service Date: 06/01/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Clay F. on 06/23/2017
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Clay said he asked this business to do some detail work on the paint job they did on his vehicle. Even though he was not specific on what areas he wanted done, there were a few spots that they missed. He thought they would have looked over the vehicle and do the detail job on the areas they missed. There was no body work performed on his vehicle, he only had paint work done.
Category: Collision
Service Date: 06/08/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Jan H. on 06/21/2017
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Spoke with Allen. He said Jan raves about this business. The vehicle was returned cleaner than before.
Category: Collision
Service Date: 06/09/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Rich S. on 06/20/2017
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Rich said this business did an excellent job.
Category: Collision
Service Date: 06/08/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Joseph S. on 06/07/2017
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Joseph said there was one little mishap they still need to fix. There is a plastic rivet missing on the front of the vehicle.
Category: Collision
Service Date: 05/17/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1634 in total