Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1549 Reviews

99% Would Recommend
Latest Review 3 days ago
Kristie T. on 02/23/2017
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Krisite said this business did a great job. When her vehicle was returned it was cleaner than when she took it in. The people who prepared her estimate were really nice.
Category: Collision
Service Date: 02/01/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Chris W. on 02/22/2017
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Chris said this business made his experience very smooth and easy. He found this business online.
Category: Collision
Service Date: 02/07/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Dave S. on 02/22/2017
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Dave said he had a fantastic experience. It was less time than he expected and the price was lower than the quote.
Category: Collision
Service Date: 02/10/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda R. on 02/12/2017
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Rhonda said the business was polite and did a good job.
Category: Collision
Service Date: 01/31/2017
Review Created: 02/12/2017
This review was collected via phone interview by Customer Research Inc.
Angel B. on 02/09/2017
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Angel said her experience with this business was great. They are really good and efficient. They even cleaned out her vehicle for her. Because of weather issues, her vehicle was delayed by 2 or 3 weeks.
Category: Collision
Service Date: 02/01/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
John G. on 02/08/2017
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John said they did an excellent job.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Gregg L. on 02/01/2017
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Gregg said for the most part everything seems okay. He is unsure if he was satisfied with the paint or body work because he hasn't been able to fully examine his vehicle. He did notice some rippling in the paint. The repair took a little longer than expected. There was a 2 to 3 day delay due to the paint and a problem with a window. The day he went to pick up his vehicle, his telephone call would not go through. He had to call an employees personal cellular device to get in contact with them.
Category: Collision
Service Date: 01/06/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Tia B. on 01/28/2017
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Tia said the business did a good job and did it in a timely manner. The vehicle was not ready when promised because of the weather.
Category: Collision
Service Date: 01/17/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Manpreet L. on 01/28/2017
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Manpreet said they did everything they were supposed to do. He was not given a promise of time. The work was done in a timely manner.
Category: Collision
Service Date: 01/23/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Connie K. on 01/27/2017
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Connie said the business provides great service.
Category: Collision
Service Date: 01/23/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Xiaozhou Y. on 01/27/2017
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Xiaozhou said he had a good experience at this facility and the repairs were done in a timely manner. The job was done well and he would recommend them to others.
Category: Collision
Service Date: 01/10/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Jason H. on 01/24/2017
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Jason said he was happy with the work and they were prompt.
Category: Collision
Service Date: 01/13/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 01/22/2017
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John said the business was efficient and everything went smoothly. They did a good job.
Category: Collision
Service Date: 01/12/2017
Review Created: 01/22/2017
This review was collected via phone interview by Customer Research Inc.
Hannah W. on 01/22/2017
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Hannah said the business was close to her.
Category: Collision
Service Date: 01/11/2017
Review Created: 01/22/2017
This review was collected via phone interview by Customer Research Inc.
Leroy T. on 01/21/2017
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Spoke with Darlene. She said the staff at this facility was kind, courteous and helpful. Everything about her vehicle was beautiful and she was very pleased. She would recommend them to others.
Category: Collision
Service Date: 01/12/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael S. on 01/13/2017
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Spoke with Eloy. She said she was told it would take 6 days to complete the work but they didn't take into account on the type of vehicle she has. It's an F150 limited edition Raptor. It took what she believes was 22 days and they were waiting for parts, which she said got a little frustrating. Her vehicle was returned to her in a gorgeous manner.
Category: Collision
Service Date: 12/20/2016
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Tom V. on 01/10/2017
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Tom said the business looked out for him. His vehicle was delayed 9 additional days because they kept ordering the wrong part. They took 4 tries before they were able to order the correct part. The staff was very apologetic and they took care of the rental fees.
Category: Collision
Service Date: 12/30/2016
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Sandra H. on 01/09/2017
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Sandra said their customer service was fast and excellent.
Category: Collision
Service Date: 12/30/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Christine D. on 01/07/2017
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Christine said she was treated really well.
Category: Collision
Service Date: 12/21/2016
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Kevin J. on 01/07/2017
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Kevin said they did everything correctly and they finished before promised.
Category: Collision
Service Date: 12/28/2016
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1549 in total