Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1534 Reviews

99% Would Recommend
Latest Review 8 days ago
Michael S. on 01/13/2017
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Spoke with Eloy. She said she was told it would take 6 days to complete the work but they didn't take into account on the type of vehicle she has. It's an F150 limited edition Raptor. It took what she believes was 22 days and they were waiting for parts, which she said got a little frustrating. Her vehicle was returned to her in a gorgeous manner.
Category: Collision
Service Date: 12/20/2016
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Tom V. on 01/10/2017
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Tom said the business looked out for him. His vehicle was delayed 9 additional days because they kept ordering the wrong part. They took 4 tries before they were able to order the correct part. The staff was very apologetic and they took care of the rental fees.
Category: Collision
Service Date: 12/30/2016
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Sandra H. on 01/09/2017
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Sandra said their customer service was fast and excellent.
Category: Collision
Service Date: 12/30/2016
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Christine D. on 01/07/2017
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Christine said she was treated really well.
Category: Collision
Service Date: 12/21/2016
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Kevin J. on 01/07/2017
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Kevin said they did everything correctly and they finished before promised.
Category: Collision
Service Date: 12/28/2016
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Valerie O. on 01/02/2017
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Spoke with Dale. He said nothing went wrong.
Category: Collision
Service Date: 12/22/2016
Review Created: 01/02/2017
This review was collected via phone interview by Customer Research Inc.
Karla V. on 12/28/2016
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Karla said she was very satisfied with the business as she got her vehicle back quickly and everything was done very well.
Category: Collision
Service Date: 12/08/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Melissa N. on 12/28/2016
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Melissa said the staff at this business does a pretty good job. They have very good customer service and they went above and beyond her expectations. They are very kind and sweet. Not only was her vehicle repaired but they also vacuumed and basically detailed the interior of her vehicle without her requesting for them to do this.
Category: Collision
Service Date: 12/01/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Rebecca N. on 12/23/2016
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Rebecca said she'll call back because they damaged another part of her vehicle.
Category: Collision
Service Date: 12/19/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Armando V. on 12/23/2016
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Armando said his overall experience was good. The staff is great and takes care of their customers.
Category: Collision
Service Date: 12/01/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Don A. on 12/23/2016
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Don said the staff was very polite and they also did a good job.
Category: Collision
Service Date: 12/05/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Nidia S. on 12/23/2016
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Nidia said she has used this business a few times before. They've always given her great service. They do a really good job.
Category: Collision
Service Date: 12/20/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Dorthy M. on 12/22/2016
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Dorthy said nothing is perfect.
Category: Collision
Service Date: 12/07/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Lauren O. on 12/22/2016
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Spoke with Raphael. He said he has worked with this business before and he likes the service.
Category: Collision
Service Date: 12/08/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Annette T. on 12/22/2016
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Annette said this business did a good job.
Category: Collision
Service Date: 12/13/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Stacy C. on 12/18/2016
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Stacy said it was difficult to find a part. They were extremely diligent in searching until one was located. Her vehicle was beyond clean.
Category: Collision
Service Date: 11/04/2016
Review Created: 12/18/2016
This review was collected via phone interview by Customer Research Inc.
Barney C. on 12/11/2016
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Barney said he has gone to this business before and he is very satisfied. The quality of the body work performed is excellent. The staff are very professional and they do a good job.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Grimsley S. on 12/11/2016
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Sandra said everything they did was very efficient and they were very friendly. When her husband dropped off the vehicle, they had everything ready to go.
Category: Collision
Service Date: 11/28/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Ron H. on 12/11/2016
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Ron said this business had great customer service. They kept in touch and followed up on everything. They took really good care of him. He is really pleased and satisfied.
Category: Collision
Service Date: 11/28/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
James W. on 12/10/2016
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Spoke with Joyce. She said she would like to thank this business for the great personal service, as always. This business does not rush her, they get the rental vehicle for her and keep her informed during the work.
Category: Collision
Service Date: 11/30/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1534 in total