Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1603 Reviews

99% Would Recommend
Latest Review 4 days ago
Kumar B. on 05/19/2017
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Kumar said they did a good job.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
James S. on 05/19/2017
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James said the service was good.
Category: Collision
Service Date: 05/15/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Cody S. on 05/17/2017
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Cody said the business was good but some of the communication was delayed.
Category: Collision
Service Date: 05/02/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Chuck H. on 05/12/2017
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Chuck said he was really impressed with the customer service skills belonging to the owner's son. He explained everything that was done and was very precise. He was a little concerned about the window track on the driver's side because it makes a little noise.
Category: Collision
Service Date: 05/01/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Kathryn J. on 05/11/2017
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Kathryn said they did a great job. They guided her through the process and she can't even tell there was an issue. She heard about this business from a friend and the location was good for her.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Robin B. on 05/08/2017
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Robin said the business did an excellent job.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Wes M. on 05/03/2017
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Wes said the customer service was good and the employees communicated well throughout the whole process.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Scott P. on 05/03/2017
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Scott said this facility is awesome. Their service is outstanding and he is very pleased. He found them on the internet. He would recommend them to others.
Category: Collision
Service Date: 04/19/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Patty M. on 05/03/2017
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Patty said this business got her vehicle back to her on time and the vehicle looks beautiful. She is very pleased. She likes them a lot.
Category: Collision
Service Date: 04/21/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Chris K. on 05/01/2017
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Chris said they didn't fix everything they needed to fix. He had to take it to another dealership to have the work done because they gave the electrical work to someone else who just ran codes and didn't fix the problem.
Category: Collision
Service Date: 04/26/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. on 05/01/2017
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Jim said they did a good job.
Category: Collision
Service Date: 04/11/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Margret W. on 05/01/2017
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Margret said this business missed a few spots on the paint work for her vehicle but she was satisfied with their work.
Category: Collision
Service Date: 04/20/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Susan V. on 04/28/2017
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"Excellent Service!"
I would recommend this to anyone! Great service. Great people!
Service Date: 04/28/2017
Review Created: 04/28/2017 01:20 PM
Rodney R. on 04/28/2017
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Rodney said this business made it a pleasant experience. The situation is not a very pleasant experience to have to go through. The management team was helpful and his vehicle was returned in the time frame they told him it would be. He learned of this business on the Yelp reviews.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Maria C. on 04/28/2017
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Maria said this business told her it would take 6 days to get the work done but they were able to complete the job in 2 days. They did the leg work between her insurance company, herself and the rental agency. She liked the work they did.
Category: Collision
Service Date: 04/21/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Erika K. on 04/26/2017
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Erika said the business is easy to work with. They are nice, friendly and quick. They provide good customer service.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Mark V. on 04/26/2017
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Mark said his experience with this business was excellent. They are the only facility he will take his vehicle to. This is the third time he has used them. If they were not the best, he would not have gone back. He likes the friendly customer service and excellent work.
Category: Collision
Service Date: 04/14/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Tiffany T. on 04/24/2017
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Tiffany said she had good initial interaction with Bret. Their customer service was great. She was looking for somewhere to get an estimate. This business looked good from the outside so she stopped in and she appreciates them.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Jane A. on 04/24/2017
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Jane said the business always does a really good job. They cleaned the inside and outside of the vehicle.
Category: Collision
Service Date: 04/18/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Taylor P. on 04/24/2017
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Taylor said the business does a really good job. The plastic cap for the end of the railing is missing so he has to go back. They were nice and friendly. The customer service was great.
Category: Collision
Service Date: 04/17/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
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