Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1648 Reviews

99% Would Recommend
Latest Review 4 days ago
Charles B. on 08/19/2017
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Spoke with Lynn. She said her vehicle took 1 day longer because of a parts delay. She looked up this business on the internet and chose them because of the reviews.
Category: Collision
Service Date: 08/10/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Emily P. on 08/19/2017
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Emily said she would recommend the business for service.
Category: Collision
Service Date: 08/11/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Lori P. on 08/18/2017
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Lori said her experience was great. They were very polite. The customer service was really good. She did not receive an explanation for the deductible. The business is near her home and her sister recommended them.
Category: Collision
Service Date: 08/09/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Peggy L. on 08/17/2017
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Peggy said the customer service was very polite and friendly. When they did the estimate, they were very thorough and let her know all that needed to be done. They were great. The vehicle was ready earlier than promised. She found out about this business by looking online for places in the area. She got estimates from this business and one other. The estimate at this business was a little higher than at the other business, but the people at this business were much more friendly, polite and thorough than at the other facility. She would be back if she ever got in another accident.
Category: Collision
Service Date: 08/09/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Randall C. on 08/17/2017
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Randall said the staff worked really hard and they all need raises. He was very satisfied with the work done on his vehicle.
Category: Collision
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Debbie F. on 08/17/2017
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Debbie said the customer service was good. The employees did everything right, did good work, kept their word and even finished early. She has no complaints.
Category: Collision
Service Date: 08/02/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Cindy A. on 08/09/2017
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Cindy said the business went above and beyond her expectations.
Category: Collision
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Linda S. on 08/07/2017
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Linda said they are friendly and very accommodating and has dealt with them before. She was not very happy with how long her vehicle was there.
Category: Collision
Service Date: 07/27/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Chris D. on 08/07/2017
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Chris said the business provided a positive experience. They did a great job.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Robert E. on 08/04/2017
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Robert said they were courteous and they did everything right. It was good and they painted it all up for him inside and out. It was very professional.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 07/22/2017
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Bill said this business was very courteous and they finished a day earlier.
Category: Collision
Service Date: 07/13/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Solomon G. on 07/22/2017
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Solomon said this business had great customer service.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Char F. on 07/19/2017
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Char said she is happy with this business. Everything went smoothly and they were fabulous.
Category: Collision
Service Date: 07/12/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Eduardo R. on 07/19/2017
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Eduardo said they looked over his vehicle and took care of it. The service was fine.
Category: Collision
Service Date: 07/05/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Janice L. on 07/17/2017
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Janice said she's very happy and she's happy with the results. Her vehicle looks like it did before the wreck and it looks good. They're very fast and knowledgeable. This is a clean and well run business. They did a great job.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Kim K. on 07/17/2017
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Kim said this facility has very personable people. She was overjoyed with the quality and was very satisfied. They are the best facility in the city.
Category: Collision
Service Date: 07/03/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Candace B. on 07/15/2017
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Candace said she was satisfied but the communication was not very good initially.
Category: Collision
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bonan Y. on 07/15/2017
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Bonan said when he received his vehicle back, one of his speakers was not working. They had forgotten to reconnect the speaker cable. He had to go back to the business to have them take his speaker apart and reconnect the cable in order to get his speaker working again.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Shelby M. on 07/13/2017
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Shelby said she researched this facility on the internet. She had no issues.
Category: Collision
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Ryan P. on 07/13/2017
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Ryan said the business is accommodating and did a good job. They have good customer service and they were friendly and professional. They cared about his vehicle. The vehicle was delayed a day due to the wrong part being ordered.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1648 in total