Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1742 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


SD
Scott D.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Scott said his overall experience was flawless. The communication was good. He is happy with the repairs.
This review was collected via phone interview by Customer Research Inc.

TY
Tammie Y.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Tammie said the business was thorough in everything, letting her know what was going on and what was to be done.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Jeremy said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Mary said the employees did very well. Her vehicle was promised to be done in 1 week and she got it back in 2 days.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Dave said the mechanic ordered a high beam light for him to correct the faulty passenger light..
This review was collected via phone interview by Customer Research Inc.

AO
Adam O.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Collision
Adam said this business provided great customer service. He did not have any body or paint work done to his vehicle. They fixed the suspension on his vehicle. They did a good job. He wanted to thank them for helping him out and fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Terri B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Collision
Terri said she didn't have any issues, and her vehicle was ready two days early.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Collision
Richard said the work turned out great and it was done fast and in a timely manner. It was also ready early and under budget.
This review was collected via phone interview by Customer Research Inc.

KM
kendra m.
Washington
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Collision
Kendra that while the work looks good, there was a terrible noise coming from her vehicle after she picked it up, she brought it back to the business and they looked it over and could not replicate the noise. She was told that it must have been her engine, but she knows it had never made the noise before the accident and repairs. Her original advisor was great, but the female one she worked with when she brought her vehicle back was not receptive to what she had to say,
This review was collected via phone interview by Customer Research Inc.

LW
Lopez W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Collision
Lopez said the staff did a good job, but there's one little thing he might have to do. The latch stuck out a little bit and he's tempted to bang it down, but he might return to have that fixed. He found this business after a search online. Everyone from the front desk to the hands-on mechanics were good.
This review was collected via phone interview by Customer Research Inc.

KK
Karla K.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Collision
Karla said everything with her vehicle was done in a timely manner. The staff did a great job and she was happy with the work done.
This review was collected via phone interview by Customer Research Inc.

JA
Janet A.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Collision
Janet said the repairs were done in a timely manner, they were good to work with and her vehicle was clean inside and out.
This review was collected via phone interview by Customer Research Inc.

KD
Karen D.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Collision
Karen said this business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

AS
Angela S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Collision
Angela said the staff was friendly and polite. They took her through the repair step by step.
This review was collected via phone interview by Customer Research Inc.

NH
Nicole H.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Collision
Nicole said it was a huge project to repair her vehicle. It took 3 weeks beyond the promised date. She did not elaborate as to the cause of the delay. However, the employees kept in contact with her and updated her throughout the process.
This review was collected via phone interview by Customer Research Inc.

JM
Jaime M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Collision
Jaime said this business was fast, kept her informed, and did a great job. The vehicle was ready 2 days before promised.
This review was collected via phone interview by Customer Research Inc.

ER
Elodia R.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Collision
Elodia said the vehicle was ready one day earlier than promised. She did an internet search to find the facility.
This review was collected via phone interview by Customer Research Inc.

CM
Corie M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Corie said he was happy with everything. The employees were willing to hear any complaints and they were awesome. His vehicle was not promised at a certain time. He had no expectations on how the facility would look.
This review was collected via phone interview by Customer Research Inc.

JC
Jake C.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Jake said the business did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
Cory W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Collision
Cory said it was awesome at the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1742 in total