Auburn Collision 1


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1688 Reviews

99% Would Recommend
Latest Review 16 days ago
Angela V. on 12/01/2017
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Angela said this business went out of their way to accommodate her and got things done fast.It was very good customer service.
Category: Collision
Service Date: 11/13/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Robert A. on 12/01/2017
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Robert said the business provided good service.
Category: Collision
Service Date: 11/17/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Alex J. on 11/07/2017
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Alex said his vehicle was delayed by three days because they found a problem with the engine and it needed repair.
Category: Collision
Service Date: 10/09/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Craig H. on 11/07/2017
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Craig said he would recommend the business for service.
Category: Collision
Service Date: 10/05/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Tracey O. on 11/07/2017
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Tracey said Kelsey was delightful and helpful. She told her she would take care of everything. Brett was also extremely helpful. He offered to pick her up and take her home. It was great customer service. The service was phenomenal. They went over everything they did, and they walked with her to the vehicle, and she checked off everything. She has no complaints. The whole experience was wonderful. They washed the outside of the vehicle and vacuumed the inside. They did a good job, and she was highly impressed. She found out about this business by doing an internet search, and they had great ratings online. They were the only business who gave her an estimate.
Category: Collision
Service Date: 10/27/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Marjorie V. on 11/02/2017
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Marjorie said she had a great experience with the business. The customer service was great and her vehicle was finished early. She has already recommended them.
Category: Collision
Service Date: 10/27/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Helen V. on 11/02/2017
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Helen said she appreciated that her vehicle looks like it was never in an accident. The employees were helpful and did a great job. They called her just before closing to let her know her vehicle was ready and so she didn't have time to get it.
Category: Collision
Service Date: 10/13/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Jill W. on 11/02/2017
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Jill said the business was very nice and they kept her informed.
Category: Collision
Service Date: 10/06/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Richard E. on 10/31/2017
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Spoke with Linda. She said this business did a good job and her vehicle looks brand new. The personnel were friendly and they explained everything really well. They went above and beyond by touching up things that didn't need it, which she appreciated. Her vehicle was ready before the promised time. She is not sure about her satisfaction with the appearance of the facility because she was not there for that long and did not pay attention. She chose this business because she got positive recommendations from some former customers along with her insurance company. This business has a good rating on Google. They should keep up the good work.
Category: Collision
Service Date: 10/17/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Cody C. on 10/29/2017
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Cody said this business made his vehicle look good. It was ready before it was promised.
Category: Collision
Service Date: 10/24/2017
Review Created: 10/29/2017
This review was collected via phone interview by Customer Research Inc.
Rhandy R. on 10/29/2017
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Rhandy said the service was excellent. The employees went above and beyond and made sure he was comfortable with the service. He found this business on the internet.
Category: Collision
Service Date: 10/20/2017
Review Created: 10/29/2017
This review was collected via phone interview by Customer Research Inc.
Karen K. on 10/27/2017
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Karen said this business was just wonderful in every way with what they did and how they treated her.
Category: Collision
Service Date: 10/18/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
William O. on 10/27/2017
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William said they did a good job and they were quick He had no contact with the business because his son handled everything for him.
Category: Collision
Service Date: 10/17/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Bill T. on 10/26/2017
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Bill said this business did a great job. They were two days early with his vehicle. He was very happy.
Category: Collision
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie K. on 10/26/2017
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Stephanie said she gives a special shout out to Brett. He went into an exact explanation of what she needed, how much it cost and all alternatives. She really appreciates that. This is the second time he has helped her. This time it was a scratch on the dashboard. He walked her through everything she needed. It would have cost $2,000 to replace the dashboard but she could not afford it, so he went on the computer and researched alternatives. He suggested a dashboard cap, which costs only $300. He spent a lot of time with her. He is a good representative for this business.
Category: Collision
Service Date: 10/18/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Araceli A. on 10/20/2017
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Araceli said her vehicle looks brand new but the vehicle was delayed by a few days because of a parts delay.
Category: Collision
Service Date: 09/20/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Felix C. on 10/17/2017
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Felix said they did an excellent job on his vehicle.
Category: Collision
Service Date: 09/20/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer O. on 10/11/2017
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Jennifer said the business did a good job.
Category: Collision
Service Date: 09/12/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Raevon C. on 10/11/2017
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Raevon said his overall experience with this business was quick and easy. The vehicle was ready a little bit sooner than promised.
Category: Collision
Service Date: 10/02/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Vuong H. on 10/11/2017
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Vuong said the service was good.
Category: Collision
Service Date: 10/02/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1688 in total