Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1761 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BH
Brenda H.
Washington
Verified
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08/09/2018 Category: Collision
Brenda said the business was very communicative. They did a good job and were finished on time. The only issue she had was that it was difficult to get in and out of their parking lot since there is heavy traffic at their location.
This review was collected via phone interview by Customer Research Inc.

KH
Kristen H.
Washington
Verified
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08/07/2018 Category: Collision
Kristen said she looked the business up on the internet.
This review was collected via phone interview by Customer Research Inc.

LJ
Leon J.
Washington
Verified
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08/06/2018 Category: Collision
Spoke with Gail. She said this business did a good job. She stated she felt they could have checked her vehicle more thoroughly. They told her the insurance would not cover it and they did not want to touch it.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Washington
Verified
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08/04/2018 Category: Collision
Michael said every time he has visited the business, it has been perfect and he hasn't had to return.
This review was collected via phone interview by Customer Research Inc.

GR
Glen R.
Washington
Verified
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07/31/2018 Category: Collision
Glen said they were fast and courteous. His vehicle looks like nothing had happened to it.
This review was collected via phone interview by Customer Research Inc.

KB
Kim B.
Washington
Verified
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07/31/2018 Category: Collision
Kim said they were awesome, her vehicle was ready early and they kept in constant contact with her. They were very nice and kind.
This review was collected via phone interview by Customer Research Inc.

VJ
Vania J.
Washington
Verified
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07/31/2018 Category: Collision
Spoke with Charles. He said the staff was friendly and finished the work in a timely manner. It was estimated the repair would be finished on Friday and it was ready on Monday.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Washington
Verified
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07/20/2018 Category: Collision
Mark said they were very good about the communication, the work that was performed was very good, and they beat the time line.
This review was collected via phone interview by Customer Research Inc.

JB
Joanna B.
Washington
Verified
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07/20/2018 Category: Collision
Joanna said the employees were always nice when she came in, answered any questions she had when she called, and were really quick.
This review was collected via phone interview by Customer Research Inc.

WL
Walter L.
Washington
Verified
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07/17/2018 Category: Collision
Walter said the business employees were very considerate and knowledgeable. They took very good care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

MV
Michael V.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Michael said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MF
Margaret F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Margaret said she was kept thoroughly informed about the status of her vehicle repairs. The overall communication was great.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Washington
Verified
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07/07/2018 Category: Collision
Scott said this business did everything they were supposed to do. The contacts were good, friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

DK
Dennis K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Collision
Dennis said the employees were awesome.
This review was collected via phone interview by Customer Research Inc.

JN
Justin N.
Washington
Verified
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06/30/2018 Category: Collision
Justin said the staff was able to repair his vehicle and work with his insurance to cover the repair costs.
This review was collected via phone interview by Customer Research Inc.

AT
Aundrea T.
Washington
Verified
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06/27/2018 Category: Collision
Aundrea said the employees kept her informed. They took care of everything including her rental vehicle. Her vehicle came back to her in better condition than when she left it. The employees were professional and knew what they were doing. The mechanic took pride in his work.
This review was collected via phone interview by Customer Research Inc.

JM
Jerri M.
Washington
Verified
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06/23/2018 Category: Collision
Jerri said the staff treated him well. A parts delay caused the return of the vehicle to be late by several days.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Washington
Verified
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06/21/2018 Category: Collision
Sarah said the staff did a good job, her vehicle was ready early. Her husband has used this business before.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Collision
John said the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Scott said his overall experience was flawless. The communication was good. He is happy with the repairs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1761 in total