Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1839 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


MC
Michelle C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Collision
Michelle said she is very satisfied, and the staff was fantastic. They provided great customer service, were warm and inviting, and answered all her questions. They took care of the rental vehicle, and completed the vehicle 3 days early.
This review was collected via phone interview by Customer Research Inc.

JW
Jami W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Collision
Jami said this business communicated well. They were reasonable and did good work. They were kind to her. They had her vehicle ready a day and a half earlier so she didn't have to take a day off work.
This review was collected via phone interview by Customer Research Inc.

AB
Ashley B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Collision
Ashley said she would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Collision
Don said that he had an excellent visit, due to the customer service of the personnel. The work was great, but what he really liked was that he was listened to, heard and treated like he mattered. So everything was phenomenal.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Collision
Amanda said the staff at this business took longer with her vehicle than she expected. She was told her vehicle would be ready in 4 days, it took a week, no reason was given for the delay.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Collision
Robert said this business did everything they said they were going to do. The vehicle drives well now.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Collision
Mark said the staff were efficient and a lot speedier than expected. They had his vehicle done 3 days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

VM
Vickie m.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Collision
Vickie said the staff was absolutely professional and genuinely concerned about her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

EK
Ellen K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Collision
Ellen said they were over the top and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

DB
Deborah b.
Washington
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2019 Category: Collision
Deborah she was quoted one price and the insurance company was charged a different price. The repair took longer than expected, but was completed when they said. The repair was made with used parts. She would not recommend this business to others, because a spot on the back that occurred before this visit was not addressed, the price was more than expected, and the repair was done with used parts.
This review was collected via phone interview by Customer Research Inc.

GS
Gretchen S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Gretchen said she was satisfied with the whole repair process the business provided. She heard about them from the internet.
This review was collected via phone interview by Customer Research Inc.

DL
Dylan L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Collision
Dylan said the staff provided good customer service with a good repair turnaround time.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Collision
Kelly said the staff missed a small dent, but the person that gave him the quote didn't enclose it in the quote to the insurance. So it wasn't done.
This review was collected via phone interview by Customer Research Inc.

HM
Hunter M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Hunter said the staff are good people who do a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Collision
Drew said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

MR
Marie R.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2019 Category: Collision
Marie said the business was really good.
This review was collected via phone interview by Customer Research Inc.

AR
Adrienne R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Collision
Adrienne said the business did a nice job on the repair to her vehicle.
This review was collected via phone interview by Customer Research Inc.

DN
Danielle N.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Collision
Danielle said there was an 8 day delay but she was not upset about it . She stated they made a mistake with the paint, but she really likes it.
This review was collected via phone interview by Customer Research Inc.

LS
Lenora S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Collision
Lenora said her vehicle looked like new.
This review was collected via phone interview by Customer Research Inc.

DJ
Danny J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Collision
Spoke with Nancy. She said this business is the best. They had her vehicle finished a couple days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1839 in total