Reviews
SH
Sarah H.
Washington
Verified
Sarah said the staff did a good job, her vehicle was ready early. Her husband has used this business before.
Recommended
This review was collected via phone interview by Customer Research Inc.
JN
John N.
Washington
Verified
John said the customer service was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Scott D.
Washington
Verified
Scott said his overall experience was flawless. The communication was good. He is happy with the repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.
TY
Tammie Y.
Washington
Verified
Tammie said the business was thorough in everything, letting her know what was going on and what was to be done.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jeremy M.
Washington
Verified
Jeremy said they were quick and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
Mary W.
Washington
Verified
Mary said the employees did very well. Her vehicle was promised to be done in 1 week and she got it back in 2 days.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Dave W.
Washington
Verified
Dave said the mechanic ordered a high beam light for him to correct the faulty passenger light..
Recommended
This review was collected via phone interview by Customer Research Inc.
AO
Adam O.
Washington
Verified
Adam said this business provided great customer service. He did not have any body or paint work done to his vehicle. They fixed the suspension on his vehicle. They did a good job. He wanted to thank them for helping him out and fixing his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
Terri B.
Washington
Verified
Terri said she didn't have any issues, and her vehicle was ready two days early.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
Richard G.
Washington
Verified
Richard said the work turned out great and it was done fast and in a timely manner. It was also ready early and under budget.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
kendra m.
Washington
Verified
Kendra that while the work looks good, there was a terrible noise coming from her vehicle after she picked it up, she brought it back to the business and they looked it over and could not replicate the noise. She was told that it must have been her engine, but she knows it had never made the noise before the accident and repairs. Her original advisor was great, but the female one she worked with when she brought her vehicle back was not receptive to what she had to say,
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Lopez W.
Washington
Verified
Lopez said the staff did a good job, but there's one little thing he might have to do. The latch stuck out a little bit and he's tempted to bang it down, but he might return to have that fixed. He found this business after a search online. Everyone from the front desk to the hands-on mechanics were good.
Recommended
This review was collected via phone interview by Customer Research Inc.
KK
Karla K.
Washington
Verified
Karla said everything with her vehicle was done in a timely manner. The staff did a great job and she was happy with the work done.
Recommended
This review was collected via phone interview by Customer Research Inc.
JA
Janet A.
Washington
Verified
Janet said the repairs were done in a timely manner, they were good to work with and her vehicle was clean inside and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
KD
Karen D.
Washington
Verified
Karen said this business provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Angela S.
Washington
Verified
Angela said the staff was friendly and polite. They took her through the repair step by step.
Recommended
This review was collected via phone interview by Customer Research Inc.
NH
Nicole H.
Washington
Verified
Nicole said it was a huge project to repair her vehicle. It took 3 weeks beyond the promised date. She did not elaborate as to the cause of the delay. However, the employees kept in contact with her and updated her throughout the process.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jaime M.
Washington
Verified
Jaime said this business was fast, kept her informed, and did a great job. The vehicle was ready 2 days before promised.
Recommended
This review was collected via phone interview by Customer Research Inc.
ER
Elodia R.
Washington
Verified
Elodia said the vehicle was ready one day earlier than promised. She did an internet search to find the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Corie M.
Washington
Verified
Corie said he was happy with everything. The employees were willing to hear any complaints and they were awesome. His vehicle was not promised at a certain time. He had no expectations on how the facility would look.
Recommended
This review was collected via phone interview by Customer Research Inc.