Reviews
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Brenda H.
Washington
Verified
Brenda said the business was very communicative. They did a good job and were finished on time. The only issue she had was that it was difficult to get in and out of their parking lot since there is heavy traffic at their location.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kristen H.
Washington
Verified
Kristen said she looked the business up on the internet.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Leon J.
Washington
Verified
Spoke with Gail. She said this business did a good job. She stated she felt they could have checked her vehicle more thoroughly. They told her the insurance would not cover it and they did not want to touch it.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Michael D.
Washington
Verified
Michael said every time he has visited the business, it has been perfect and he hasn't had to return.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Glen R.
Washington
Verified
Glen said they were fast and courteous. His vehicle looks like nothing had happened to it.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kim B.
Washington
Verified
Kim said they were awesome, her vehicle was ready early and they kept in constant contact with her. They were very nice and kind.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Vania J.
Washington
Verified
Spoke with Charles. He said the staff was friendly and finished the work in a timely manner. It was estimated the repair would be finished on Friday and it was ready on Monday.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mark H.
Washington
Verified
Mark said they were very good about the communication, the work that was performed was very good, and they beat the time line.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Joanna B.
Washington
Verified
Joanna said the employees were always nice when she came in, answered any questions she had when she called, and were really quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Walter L.
Washington
Verified
Walter said the business employees were very considerate and knowledgeable. They took very good care of him and his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Michael V.
Washington
Verified
Michael said the repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Margaret F.
Washington
Verified
Margaret said she was kept thoroughly informed about the status of her vehicle repairs. The overall communication was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Scott C.
Washington
Verified
Scott said this business did everything they were supposed to do. The contacts were good, friendly and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dennis K.
Washington
Verified
Dennis said the employees were awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Justin N.
Washington
Verified
Justin said the staff was able to repair his vehicle and work with his insurance to cover the repair costs.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Aundrea T.
Washington
Verified
Aundrea said the employees kept her informed. They took care of everything including her rental vehicle. Her vehicle came back to her in better condition than when she left it. The employees were professional and knew what they were doing. The mechanic took pride in his work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jerri M.
Washington
Verified
Jerri said the staff treated him well. A parts delay caused the return of the vehicle to be late by several days.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Sarah H.
Washington
Verified
Sarah said the staff did a good job, her vehicle was ready early. Her husband has used this business before.
Recommended
This review was collected via phone interview by Customer Research Inc.
JN
John N.
Washington
Verified
John said the customer service was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Scott D.
Washington
Verified
Scott said his overall experience was flawless. The communication was good. He is happy with the repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.