Auburn Collision 1

Spoke with Galina. She said the business had quick customer service, they were quick with the estimate and they gave detailed info about the vehicle. When they were running late on Friday, they sent them a text and called. They were a responsible business.

Pamela said the experience was hassle free, and the facility was very attractive.

Michael said the employees were courteous, welcoming, they kept him informed during the process and treated him very well. He is so satisfied with this business.

Brooklyn said the staff did a really good job with the repair. They got it in a reasonable timeline. There were no issues with the repair, the only issue she had was she had to replace a fog light herself. She was never given a promised date when her vehicle would be finished, but they let her know of any delays.

Justin said his vehicle is fixed and looks good.

Deborah said the staff was the best and communicated well. The repair was completed a week earlier than promised. The detailer did a good job.

Nicholas said that the place did his work quickly and did a good job.

Greg said this business got done in a timely manner. The repairs are good. The paint is a little darker , but it looks good.

Arthur said that the place did a very good job, they were prompt and the guys behind the scenes that did the work were prompt, polite and professional.

Lashanna said that the facility communicated efficiently via text, and her repairs were completed earlier than promised. She really appreciated how painless the business made her repair process. She thought that being having her rental waiting for her at the facility at 8 am and leaving it at the facility once her repairs were completed was the coolest thing ever. She said that the business streamlined everything.

Rosalie said that the place did a really good job and when she got it back, it was cleaner than when she received the vehicle new. She lives literally 100 yards from the place.

Donna said she was given 2 estimates in case she had to go back.

Mary said the staff communicated with her throughout the repair. When she took the vehicle in, she was told the repair would be more expensive and take longer than the three days she expected. Rather than three days, it took two weeks and was more expensive. However, she was not surprised and everything worked out ok.

Donna said the staff was very efficient, very friendly and helpful and really appreciated this. The vehicle is perfect and looks like brand new.

Spoke with Samantha. She said her overall experience was great. The staff was really friendly and kept her up to date on the progress. The speakers in the door were not working. So, she went back. They made sure everything was taken care of. The business was very clean and easy to assess.

Marly said that the place had great customer service, they were kind, gave an accurate estimate, were prompt to finish the work and returned her vehicle to her clean.

Felicia said that the customer service was good.

Deborah said that the customer service was excellent, her vehicle was ready on time and the facility turns out great products.

Tanya said staff were helpful and honest. They were great

Sonji said everything went really smoothly. She stated the business called her to make the appointment to come in. They figured everything out and had a rental vehicle waiting for her. She also mentioned the repairs were finished a day early, and her vehicle was returned to her cleaner than when she dropped it off.