Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1831 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


VM
Vickie m.
Washington
Verified Customer
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02/19/2019 Category: Collision
Vickie said the staff was absolutely professional and genuinely concerned about her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

EK
Ellen K.
Washington
Verified Customer
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02/16/2019 Category: Collision
Ellen said they were over the top and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

GS
Gretchen S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Gretchen said she was satisfied with the whole repair process the business provided. She heard about them from the internet.
This review was collected via phone interview by Customer Research Inc.

DL
Dylan L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Collision
Dylan said the staff provided good customer service with a good repair turnaround time.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Collision
Kelly said the staff missed a small dent, but the person that gave him the quote didn't enclose it in the quote to the insurance. So it wasn't done.
This review was collected via phone interview by Customer Research Inc.

HM
Hunter M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Hunter said the staff are good people who do a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Collision
Drew said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

MR
Marie R.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2019 Category: Collision
Marie said the business was really good.
This review was collected via phone interview by Customer Research Inc.

AR
Adrienne R.
Washington
Verified Customer
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01/25/2019 Category: Collision
Adrienne said the business did a nice job on the repair to her vehicle.
This review was collected via phone interview by Customer Research Inc.

DN
Danielle N.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Collision
Danielle said there was an 8 day delay but she was not upset about it . She stated they made a mistake with the paint, but she really likes it.
This review was collected via phone interview by Customer Research Inc.

LS
Lenora S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Collision
Lenora said her vehicle looked like new.
This review was collected via phone interview by Customer Research Inc.

DJ
Danny J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Collision
Spoke with Nancy. She said this business is the best. They had her vehicle finished a couple days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

AF
Angela F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Collision
Angela said the business's staff was exceptional to work with, very kind and considerate. This was her 2nd visit and she has already recommended them. The facility was not on her insurance's approved list, but she made a special request to use them.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Collision
Jeff said the repairs were done quickly.
This review was collected via phone interview by Customer Research Inc.

JW
June W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Collision
June said everything was great , the facility was nice and clean, and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

VH
Verna H.
Washington
Verified Customer
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12/29/2018 Category: Collision
Verna said the staff forgot to put one of her mats back into her vehicle, and there was a speck of white color paint on her vehicle. It looked like it was transferred accidentally, but she was able to rub it out.
This review was collected via phone interview by Customer Research Inc.

TW
Takato W.
Washington
Verified Customer
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12/29/2018 Category: Collision
Takato said the business repaired his vehicle well.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Washington
Verified Customer
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12/29/2018 Category: Collision
William said the staff was helpful. The rental was at this facility, available when he arrived, and everything was good.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Washington
Verified Customer
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12/29/2018 Category: Collision
David said they finished the work fast. He can't even tell the vehicle was damaged. They communicated with him throughout the entire process and finished the repair process a week ahead of time. The vehicle was returned in the same state of cleanliness as when it was dropped off.
This review was collected via phone interview by Customer Research Inc.

JA
Justin A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Collision
Justin said the employees were helpful. They let him know about the repairs and the cost. He was happy with their work.
This review was collected via phone interview by Customer Research Inc.