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Auburn Collision 1

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(13 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Auburn Collision Center. Auto Body, Like it Never Happened. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(253) 735-0894

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
233 West Main Auburn, WA 98001
Auburn Collision 1's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(13 Reviews)

JG
Joleen G.
WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2011
verified customer Verified Customer
Category: Collision
Joleen said she wasn't completely satisfied with the quality of the body work, because they didn't fix her gear shift. Joleen explained her gears work, but she can't see what gear she's in. Whatever gear she's in only reads reverse or neutral. Joleen stated she didn't rate her overall experience with this business higher because of all the delays. She was first told she would get her vehicle back in 2 days, but got it back 8 days later. During the 8 day period she was told she would get it back a few different times, but it kept getting delayed. The delays were caused by a lot of additional damage they kept finding. Joleen emphasized even though it s?$ked not getting her vehicle back on time, she totally understood the reason for the delay. She added they did a good job, and were very apologetic. Joleen pointed out she had gone to this business in the past, and the same person who helped her with everything at that time, helped her on her most recent visit to this business. She went back to this business for her most recent repairs, because her past experience with them was an 11 on a 1 to 5 scale.
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