Business Solutions
SureCritic / Auto Body / Auburn Collision 1
business image

Auburn Collision 1

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(13 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
61%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
38%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Auburn Collision Center. Auto Body, Like it Never Happened. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(253) 735-0894
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
233 West Main Auburn, WA 98001
Get Directions
Auburn Collision 1's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(13 Reviews)
Write a Review
Recent Reviews
BH
Barbara H.
Washington
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/08/2016
verified customer Verified Customer
Category: Collision
Barbara said previously things were good when she went in for service but this time she was not satisfied with her overall service experience. This time things were much different. She called one week ahead of time to make the appointment and they told her it would take three days. However, when she went in for service, they told her one day. Then later, the vehicle was not done and they told her it would take longer because there was a parts delay. It ended up taking four days and she had a rental vehicle. Her vehicle was not done when promised. When she got the bill for the rental vehicle, it was more than she wanted to pay. She told this business she did not want to pay the entire amount because it was not her fault. They agreed to pay for two days and she paid for two days. They were going to charge her to glue again the molding, but someone yelled out not to charge her. She said she was happy. She discovered when she picked up her vehicle that it was not re-glued and a scratch was not fixed. They told her to take her vehicle back and they would take care of it. She has not done it but will do it in the future. She was not satisfied with the courtesy and professionalism of the personnel. It was poor customer service. As a result of this experience, she will not recommend this facility to others.
Not Recommended
Businesses Near You
Murray's CARSTAR Collision
-100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(740 Reviews)
Cornforth Campbell Collision CARSTAR
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(556 Reviews)
Titus Will Collision Center
100
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,127 Reviews)
Hi-Tech CARSTAR
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(372 Reviews)
Fix Auto South Seattle
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(713 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.