Bonney Lake Collision 1


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1285 Reviews

99% Would Recommend
Latest Review 7 days ago
Bernie S. on 11/28/2016
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Bernie said the repairs at this facility were quick and on time. He appreciates that they cleaned his vehicle before returning it to him. The staff is professional and courteous. He would recommend them anytime and they do great work. He would like to thank them and hopes they keep up the fantastic work.
Category: Collision
Service Date: 11/15/2016
Review Created: 11/28/2016
This review was collected via phone interview by Customer Research Inc.
Rob T. on 11/24/2016
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Rob said this business has always provided him with outstanding service.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/24/2016
This review was collected via phone interview by Customer Research Inc.
Jan W. on 11/23/2016
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Jan said his overall experience at this business was great but his vehicle was delayed by one week because they could not find a part.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Nicholas G. on 11/19/2016
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Nicholas said the work provided by this business is outstanding. His vehicle was finished perfectly and cleaned both inside and out. They also used actual parts and not aftermarket parts.
Category: Collision
Service Date: 11/16/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Randy H. on 11/17/2016
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Randy said everything went well. There were no issues and they followed up with him. They were done in a timely manner and the job looked professional. He was very pleased.
Category: Collision
Service Date: 11/10/2016
Review Created: 11/17/2016
This review was collected via phone interview by Customer Research Inc.
Melina G. on 11/02/2016
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Melina said this business was timely and accurate. During a previous incident, the insurance company recommended her husband to this facility.
Category: Collision
Service Date: 10/20/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Stanislaw B. on 10/29/2016
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Stanislaw said this business was perfect. They did a professional job and had very friendly employees.
Category: Collision
Service Date: 10/20/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Dallas A. on 10/28/2016
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Dallas said the business got her vehicle done three days earlier and they were super nice and professional.
Category: Collision
Service Date: 10/26/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
William P. on 10/26/2016
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William said he found a problem today on his vehicle and has not had the time to contact the business about it. The interior lights do not work anymore. He will bring it to the attention of the facility on his next available opportunity.
Category: Collision
Service Date: 10/21/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Wayne S. on 10/13/2016
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Wayne said he has done business with this facility before. They always do a good job and are on top of it.
Category: Collision
Service Date: 10/06/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Brian F. on 10/12/2016
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Brian said his vehicle looks really good after the repairs that were done by this business. The staff was really nice and they did a good job. They kept him well informed about the progress of his vehicle. He would recommend them to others.
Category: Collision
Service Date: 10/03/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Wayne G. on 10/07/2016
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Wayne said it turned out really good. It was supposed to be ready on a Friday and it took an additional week because they were trying to contact the other insurance company involved. He has already recommended this business to others. They did a great job.
Category: Collision
Service Date: 09/30/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
Bob C. on 10/01/2016
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Spoke with Judy. She said the service was great and done in a timely manner. She appreciated all the vehicle updates.
Category: Collision
Service Date: 09/30/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Corina L. on 09/28/2016
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Corina said they were quick and efficient and worked with her to arrange other repairs at the same time.
Category: Collision
Service Date: 09/09/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Donald S. on 09/28/2016
Recommended badge inactive Recommended
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Donald said there was a bubble in the paint. This business should have spotted that. He would not recommend the business to others because of the reason mentioned.
Category: Collision
Service Date: 09/22/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Steven W. on 09/24/2016
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Steven said he liked the way this business performed. The only problem he had was when they buffed out the paint, they left some wax that took him about an hour and a half to remove. He has not decided if the color matches. It is a hard color to match, a gray flaky metallic color. The paint is okay, just hard to tell at times. He was not given a promise of time. This is a nice modern facility, one reason why he chose to go there.
Category: Collision
Service Date: 09/09/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Michael B. on 09/23/2016
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Michael said this business did a really good job and they replaced the taillight bulb on his vehicle, even though it was not included in the repairs. His vehicle was delayed by one day because some of the panels on his vehicle were not ready but he said he was not upset by this.
Category: Collision
Service Date: 09/16/2016
Review Created: 09/23/2016
This review was collected via phone interview by Customer Research Inc.
Rita G. on 09/21/2016
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Rita said the work was good. The employees were nice and courteous. It took four or five days longer because of additional damage found. The chairs in the waiting room were very comfortable.
Category: Collision
Service Date: 09/19/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Diana E. on 09/21/2016
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Diana said everything came back as expected.
Category: Collision
Service Date: 09/14/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Corey R. on 09/05/2016
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Corey said he is completely satisfied with this business. His vehicle looks amazing. The business delivered his vehicle sooner than promised. The detailing was nicely done. The place of business was very nice.
Category: Collision
Service Date: 08/19/2016
Review Created: 09/05/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1285 in total