Justin's Brake Team


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

77 Reviews

96% Would Recommend
Latest Review over 2 years ago

Mildred K. on 03/31/2015
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Mildred said the business did a good job on her vehicle.
Vehicle: Kia Sedona
Category: Service
Service Date: 02/23/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Rob A. on 03/26/2015
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Spoke with Laura. She said her husband brings his vehicles to the business because he has been very happy with them. On her most recent service visit, she had her brakes repaired and she was satisfied as well.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 03/07/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Thanayi G. on 03/10/2015
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Thanayi said this business serviced her vehicle in a timely manner, and she will use them again for service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/03/2015
Review Created: 03/10/2015
This review was collected via phone interview by Customer Research Inc.
Dennis G. on 03/07/2015
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Dennis said this business took care of everything in a timely manner.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/24/2015
Review Created: 03/07/2015
This review was collected via phone interview by Customer Research Inc.
Ashley B. on 02/25/2015
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Ashley said the business is great and quick.
Vehicle: Acura RSX
Category: Service
Service Date: 02/17/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Ashton D. on 02/25/2015
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Ashton said they did a really good job and they did not try to up sell him.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 02/20/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Kay T. on 02/23/2015
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Kay said there was nothing wrong, but the head light she needed was not in stock. She could have waited, but she walked home instead.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/18/2015
Review Created: 02/23/2015
This review was collected via phone interview by Customer Research Inc.
Sadie D. on 02/19/2015
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Sadie said this business took longer than she expected to service her vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 01/29/2015
Review Created: 02/19/2015
This review was collected via phone interview by Customer Research Inc.
Jim B. on 02/18/2015
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Jim said this business got the job done in a timely manner.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 02/11/2015
Review Created: 02/18/2015
This review was collected via phone interview by Customer Research Inc.
Tee L. on 02/11/2015
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Tee said this business did a perfect job and it was perfectly timed.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/02/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Calin R. on 02/07/2015
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Calin said the gentleman who helped him was very pleasant and very easy to work with.
Vehicle: Saab 9-3
Category: Service
Service Date: 01/19/2015
Review Created: 02/07/2015
This review was collected via phone interview by Customer Research Inc.
Billiethia B. on 01/21/2015
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Billiethia said this business is always helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/16/2015
Review Created: 01/21/2015
This review was collected via phone interview by Customer Research Inc.
ARNOLD P. on 01/19/2015
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"brake team"
Service was great.
Vehicle: Chevrolet Pickup
Service Date: 01/17/2015
Review Created: 01/19/2015 02:42 PM
Deb S. on 01/19/2015
Overall Rating 1/5rating 1rating 1rating 1rating 1
Deb said during the last few experiences at this business she noticed they seem to always have a piece of equipment not working. They could not pump up her tires the first time and then the second time the diagnostics machine was not working. She said she thought if her old service advisor was there she would have been taken care of better. She will be returning because there is a burning smell when she turns on her heat.
Vehicle: Nissan Xterra
Category: Service
Service Date: 01/07/2015
Review Created: 01/19/2015
This review was collected via phone interview by Customer Research Inc.
chuck h. on 01/18/2015
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"Happy Customer"
I had been informed in December that I'd need a new gas gasket. I made the appointment in Jan. a week in advance to insure the right part was on hand. I arrived at just about the time I told them I'd be dropping the car off when Justin confirmed that the price I'd been quoted in December was in the same ballpark. It was. He phoned [I work across the street at MCC church on Fridays] to inform me the car was ready. As soon as the pastor arrived I walked across the street when I discovered I'd left my wallet at home. There was no hassle returning the keys to drive home to retrieve the wallet. I was slightly apprehensive when I learned that the usual manager I'd dealt with over the past 3 or 4 years, Micah, was no longer at the store. But I [and my car] were treated with utmost professionalism and courtesy.
Vehicle: Ford Festiva
Service Date: 01/16/2015
Review Created: 01/18/2015 02:28 PM
Carolyn K. on 01/12/2015
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Carolyn said the business was very responsive and nice. They did a great job.
Vehicle: Scion xB
Category: Service
Service Date: 01/07/2015
Review Created: 01/12/2015
This review was collected via phone interview by Customer Research Inc.
Will C. on 01/06/2015
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Will said this business provided excellent customer service, a good price and a quick turnaround time. They answered all of his questions and they seemed to be trustworthy people.
Vehicle: Infiniti I30
Category: Service
Service Date: 12/30/2014
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
Fred S. on 12/30/2014
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Fred said his brakes were fixed by this business. He was very satisfied with the work.
Vehicle: Subaru Legacy
Category: Service
Service Date: 11/20/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
Darrell R. on 12/23/2014
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Darrell said he got quick service, at a good price. He was treated great.
Vehicle: Lexus RX 300
Category: Service
Service Date: 12/01/2014
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
Doug L. on 12/23/2014
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Doug said this business was friendly and kind.
Vehicle: Acura TSX
Category: Service
Service Date: 12/20/2014
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 77 in total