Brandywine Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

404 Reviews

99% Would Recommend
79% Business Response
Latest Review 6 days ago
Michael C. on 05/22/2017
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Michael said the repairs were done in a timely manner.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Jeff K. on 05/18/2017
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Jeff said they were outstanding. They were honest and straightforward. There was no nonsense. The estimate is accurate and the quality of the work is excellent.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/28/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Maggie H. on 05/15/2017
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Maggie said this business was friendly, fast and reasonably priced. She was satisfied with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
JASON B. on 05/14/2017
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"Friendly, informative, and accommodating "
Very happy
Vehicle: Lexus IS 300
Service Date: 05/12/2017
Review Created: 05/14/2017 03:22 AM
Marty K. at Brandywine Auto Repair responded on 05/15/2017

These are the reviews we like to see the most. Making and keeping our customers' happy is what we strive for.

Cheryl A. on 05/12/2017
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Cheryl said they were very pleasant to deal with. They were kind enough to drive her to work and pick her up. They explained things in a way she could understand.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

It was a pleasure meeting you Cheryl. You only work a few miles from us, so it's not a problem to drive you to work. I like to make sure that every customer fully understands any work that we perform or recommend on their vehicle.

Patricia F. on 05/09/2017
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Patricia said they did a great job.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/03/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 05/09/2017
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Gary said he didn't have any problems, they stood by their work and it was all good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/28/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

We use high quality parts to prevent repeat repairs, but every once in awhile we get a faulty part. Thank you for your patience while we repaired your truck and your kind review.

Jesse L. on 05/09/2017
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Jesse said he appreciated how honest the business was, and they gave him advice regarding the repair.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

Thanks for your review Jesse. We always look every vehicle over just in case there are other unknown issues that may make you change your decision on a repair. 

Barbara R. on 05/02/2017
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Barbara said this business is pleasant to work with.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 04/25/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
DIANE S. on 05/01/2017
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"Fantastic service"
I feel they are honest and will not tell you that unnecessary repairs are needed.
Vehicle: Honda CR-V
Service Date: 04/05/2017
Review Created: 05/01/2017 07:05 PM
Marty K. at Brandywine Auto Repair responded on 05/02/2017

Honesty is very important for any business. We will only recommend repairs that are necessary for the maintenance and continued safety of the vehicle and all who are in it. 

JOSEPH N. on 04/30/2017
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"Quality service and friendly environment"
Work was completed at a fair price and well done.
Vehicle: Subaru Outback
Service Date: 04/06/2017
Review Created: 04/30/2017 02:27 AM
NATE B. on 04/28/2017
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"Too easy"
Guys just checking some noises. Quick easy and no charge. I love these guys and this place. Trust them completely.
Vehicle: Kia Sorento
Service Date: 04/25/2017
Review Created: 04/28/2017 03:26 AM
Marty K. at Brandywine Auto Repair responded on 05/02/2017

Thank you very much for your review Nate. We try to make every visit quick, easy, and as painless as possible. Trust is something that is earned. We are very happy to have yours. We look forward to seeing you in the future.

Tim D. on 04/26/2017
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Tim said the business did a great job.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 04/18/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Nechoh C. on 04/25/2017
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Nechoh said the people were friendly and his vehicle works.
Vehicle: Honda Fit
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Carol P. on 04/25/2017
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Carol said it's a family business. They're very personable and very professional.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
NATE B. on 04/24/2017
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" Honest, reliable work"
I service both my cars at brandywine, having previously gone to the other banked placed along Kirkwood highway. This place blows them away both in terms of cost and trustworthiness. These guys always make out thought if they make a mistake, don't add unnecessary work, and are upfront about costs and potential problems down the road. I recommend them all the time
Vehicle: Hyundai Sonata
Service Date: 04/21/2017
Review Created: 04/24/2017 06:32 AM
Susanne L. on 04/24/2017
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Susanne said she has been a customer for many years and they have always done a great job.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 04/18/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Lillian C. on 04/21/2017
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Lillian said it was her first time at this business. She said they were very nice and helpful. It was a wonderful experience for her. The gentleman at the front desk and the owner, was really nice and helpful.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/23/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Aldo C. on 04/19/2017
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Aldo said the business is always up front and accommodating with him. They are knowledgeable and helpful. They answer his questions.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 04/11/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
TERRY S. on 04/15/2017
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"Honest and reliable"
Good service at reasonable price
Vehicle: Pontiac Vibe
Service Date: 04/12/2017
Review Created: 04/15/2017 09:36 AM
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