Brandywine Auto Repair


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

417 Reviews

99% Would Recommend
76% Business Response
Latest Review about 6 hours ago
MARYANN S. on 06/22/2017
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"Oil change visit"
As always, I had a great experience at Brandywine Auto Repair. While my car had an oil change, a review of other needs on my car was made and I received a print out of prices and urgency of future work. I also enjoyed a visit with Josh and Marty. I highly recommend servicing here.
Vehicle: Chevrolet Equinox
Service Date: 06/21/2017
Review Created: 06/22/2017 05:44 AM
MELISSA D. on 06/20/2017
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"Awesome service"
I got an oil change recently with these guys. It was quick, convenient, and hassle free. These guys were also very informative of upcoming services I would need on my car.
Vehicle: Hyundai Elantra
Service Date: 06/14/2017
Review Created: 06/20/2017 08:47 AM
Steve C. on 06/17/2017
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Steve said the service was done in a timely manner and they were cost effective.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 06/16/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 06/14/2017
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John said this business fixed the problem and the staff is very diligent in finding the problem. They charged him a little more than other places.
Vehicle: Honda Accord
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Brent J. on 06/14/2017
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Brent said he was satisfied with the good service and communication.
Vehicle: Honda Accord
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Gale M. on 06/09/2017
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Gale said they did a good job and they were very nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH N. on 06/08/2017
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"competent management and employees"
service is always well done and fair priced
Vehicle: Honda Accord
Service Date: 06/07/2017
Review Created: 06/08/2017 06:29 AM
JEFF L. on 06/07/2017
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"Consistent Service"
Fair price good service
Vehicle: Buick Enclave
Service Date: 06/06/2017
Review Created: 06/07/2017 06:27 AM
Leslie T. on 06/07/2017
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Leslie said the business provided good service. The staff changed some of her dials, such as the trip indicator dial, the time and temperature dial. Also, the dials that control the lights were changed. The lights didn't automatically come on due to the change, so she had to figure out how to turn her lights on while she was driving.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Ken B. on 06/03/2017
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Ken said they were recommended to him. He stated he has been in twice with 2 different vehicles and has been totally satisfied. Josh was very helpful.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
WALTER M. on 05/27/2017
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"2009 Silverado"
Job got done right.
Vehicle: Chevrolet Silverado
Service Date: 05/24/2017
Review Created: 05/27/2017 06:17 PM
Michael C. on 05/22/2017
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Michael said the repairs were done in a timely manner.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Jeff K. on 05/18/2017
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Jeff said they were outstanding. They were honest and straightforward. There was no nonsense. The estimate is accurate and the quality of the work is excellent.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/28/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Maggie H. on 05/15/2017
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Maggie said this business was friendly, fast and reasonably priced. She was satisfied with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
JASON B. on 05/14/2017
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"Friendly, informative, and accommodating "
Very happy
Vehicle: Lexus IS 300
Service Date: 05/12/2017
Review Created: 05/14/2017 03:22 AM
Marty K. at Brandywine Auto Repair responded on 05/15/2017

These are the reviews we like to see the most. Making and keeping our customers' happy is what we strive for.

Cheryl A. on 05/12/2017
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Cheryl said they were very pleasant to deal with. They were kind enough to drive her to work and pick her up. They explained things in a way she could understand.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

It was a pleasure meeting you Cheryl. You only work a few miles from us, so it's not a problem to drive you to work. I like to make sure that every customer fully understands any work that we perform or recommend on their vehicle.

Patricia F. on 05/09/2017
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Patricia said they did a great job.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/03/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 05/09/2017
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Gary said he didn't have any problems, they stood by their work and it was all good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/28/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

We use high quality parts to prevent repeat repairs, but every once in awhile we get a faulty part. Thank you for your patience while we repaired your truck and your kind review.

Jesse L. on 05/09/2017
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Jesse said he appreciated how honest the business was, and they gave him advice regarding the repair.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty K. at Brandywine Auto Repair responded on 05/15/2017

Thanks for your review Jesse. We always look every vehicle over just in case there are other unknown issues that may make you change your decision on a repair. 

Barbara R. on 05/02/2017
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Barbara said this business is pleasant to work with.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 04/25/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
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