Cascade Collision Repair - Provo


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

745 Reviews

98% Would Recommend
Latest Review 24 days ago
Curtis N. on 04/10/2017
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Curtis said he had a very good experience with this business. Skyler handled things well.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Haley V. on 04/06/2017
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Haley said this business worked with her schedule and she was satisfied with the work that was done.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Tessa S. on 04/03/2017
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Tessa said they are repeat customers of this business. Alex and Caleb were very responsive to her questions. Alex has gone to bat for the repairs with the insurance company and she appreciates that.
Category: Collision
Service Date: 03/07/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Christopher C. on 04/03/2017
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Christopher said they did a good job. It was not perfect but he did not expect perfection for an old vehicle. The repair was ready before the promised time.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Clint P. on 04/03/2017
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Clint said the service and work were good.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Brady C. on 04/03/2017
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Brady said they were willing to help him out and they were very prompt. The vehicle was a little dusty on the inside and they didn't clean the mats.
Category: Collision
Service Date: 03/07/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Tyson H. on 04/01/2017
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Tyson said this business communicated well. He was really grateful and his vehicle looks amazing. They were friendly.
Category: Collision
Service Date: 03/13/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Jacob G. on 04/01/2017
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Jacob said they did a good job and his vehicle was done quicker than he expected.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Nichole H. on 04/01/2017
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Nichole said the business did an excellent job and they kept her updated. The vehicle looks great.
Category: Collision
Service Date: 03/09/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Scott J. on 03/06/2017
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Scott said they did a really good job.
Category: Collision
Service Date: 01/31/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Carlos M. on 03/06/2017
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Spoke with Carlos' wife. She said the customer service at this business was great from the beginning. They take care of customers as soon as they walk in to the facility.
Category: Collision
Service Date: 02/07/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Kimberely B. on 03/03/2017
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Kimberly said she really appreciated their updates. The employees were nice and they did a good job.
Category: Collision
Service Date: 02/24/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Shannarae C. on 03/02/2017
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Shannarae said this business was good about calling and communicating through the entire process.
Category: Collision
Service Date: 02/24/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Steven E. on 03/02/2017
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Steven said this business did a great job. They followed up with updates several times. They worked well with the rental facility and everything went smoothly. The repair was not noticeable but the paint looks a little more silver than the original paint. His vehicle was returned cleaner than when he left it with them.
Category: Collision
Service Date: 02/08/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 03/02/2017
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David said he visited this business because of Caleb who went above and beyond. The vehicle was ready before the promised time. Caleb was awesome, exceptional and proactive. He is an incredible and very unique individual. He drove the extra mile to visit this business because of Caleb. When he first arrived, he approached one of the employees because he didn't know exactly where to go. He asked him but he had headphones and could not hear him. That person could have at least acknowledged him.
Category: Collision
Service Date: 02/21/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey B. on 03/02/2017
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Lindsey said the customer service was great and the employees kept in contact during and after service.
Category: Collision
Service Date: 01/30/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Cindy F. on 03/02/2017
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Cindy said she was happy with the service. Her vehicle turned out beautifully. This business was cleaner than what she expected.
Category: Collision
Service Date: 02/21/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Thomas O. on 02/18/2017
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Thomas said everything went exactly the way he expected. There were no issues. They finished on time. Everything looked great.
Category: Collision
Service Date: 02/07/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Steven W. on 02/08/2017
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Steven said there was nothing to complain about.
Category: Collision
Service Date: 01/11/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. on 02/06/2017
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Jon said when he went to pick up his vehicle, the battery was dead.
Category: Collision
Service Date: 01/11/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 745 in total