Cascade Collision Repair - Provo


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

756 Reviews

98% Would Recommend
Latest Review 10 days ago
Chris P. on 05/19/2017
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Chris said the business really took care of her and the vehicle.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Laura V. on 05/16/2017
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Laura said the business was good but the paint color doesn't match the original paint.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Harold G. on 05/13/2017
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Harold said this business has really good people working for them. They took good care of him. They let him know what is going on and what he should expect. Alex and Doug, employees at this business, did good work and they kept him well updated. They are great to work with.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Jared W. on 05/11/2017
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Jared said he found this business on the internet. They did a really good job and he had no problems.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Bobbie B. on 05/05/2017
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Bobbie said this business is great to work with. They make everything an easy process and they provide good customer service.
Category: Collision
Service Date: 03/22/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ryan G. on 05/05/2017
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Ryan said this business was good. There was a hiccup with the rental setup. The repair was supposed to take 2 to 3 days but it took a week because additional damage was found.
Category: Collision
Service Date: 03/29/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Rex S. on 05/05/2017
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Rex said his vehicle was delayed but he is not sure why.
Category: Collision
Service Date: 03/29/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Nathan R. on 05/03/2017
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Nathan said the bumper was not flush on the sides and they didn't fix the strut noise like they said they would. The outside of the vehicle was clean but they didn't clean the inside. They were courteous but they didn't do a walk around with him, they just gave him his keys.
Category: Collision
Service Date: 03/24/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Caleb L. on 05/03/2017
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Caleb said everything was easy and he was kept updated during the work.
Category: Collision
Service Date: 03/31/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Michelle A. on 05/02/2017
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Michelle said they had her vehicle for two weeks when it was supposed to be ready after one week. She does not know what the cause of the delay was.
Category: Collision
Service Date: 03/13/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Ankur J. on 05/01/2017
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Ankur said the only issue was his appointment time. His vehicle was delayed because they broke a taillight. He had a good experience, otherwise.
Category: Collision
Service Date: 03/31/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Curtis N. on 04/10/2017
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Curtis said he had a very good experience with this business. Skyler handled things well.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Haley V. on 04/06/2017
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Haley said this business worked with her schedule and she was satisfied with the work that was done.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Tessa S. on 04/03/2017
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Tessa said they are repeat customers of this business. Alex and Caleb were very responsive to her questions. Alex has gone to bat for the repairs with the insurance company and she appreciates that.
Category: Collision
Service Date: 03/07/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Christopher C. on 04/03/2017
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Christopher said they did a good job. It was not perfect but he did not expect perfection for an old vehicle. The repair was ready before the promised time.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Clint P. on 04/03/2017
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Clint said the service and work were good.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Brady C. on 04/03/2017
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Brady said they were willing to help him out and they were very prompt. The vehicle was a little dusty on the inside and they didn't clean the mats.
Category: Collision
Service Date: 03/07/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Tyson H. on 04/01/2017
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Tyson said this business communicated well. He was really grateful and his vehicle looks amazing. They were friendly.
Category: Collision
Service Date: 03/13/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Jacob G. on 04/01/2017
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Jacob said they did a good job and his vehicle was done quicker than he expected.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Nichole H. on 04/01/2017
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Nichole said the business did an excellent job and they kept her updated. The vehicle looks great.
Category: Collision
Service Date: 03/09/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
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