Cascade Collision Repair - Provo


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

736 Reviews

98% Would Recommend
Latest Review 19 days ago
Scott J. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said they did a really good job.
Category: Collision
Service Date: 01/31/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Carlos M. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carlos' wife. She said the customer service at this business was great from the beginning. They take care of customers as soon as they walk in to the facility.
Category: Collision
Service Date: 02/07/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Kimberely B. on 03/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kimberly said she really appreciated their updates. The employees were nice and they did a good job.
Category: Collision
Service Date: 02/24/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Shannarae C. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shannarae said this business was good about calling and communicating through the entire process.
Category: Collision
Service Date: 02/24/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Steven E. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said this business did a great job. They followed up with updates several times. They worked well with the rental facility and everything went smoothly. The repair was not noticeable but the paint looks a little more silver than the original paint. His vehicle was returned cleaner than when he left it with them.
Category: Collision
Service Date: 02/08/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he visited this business because of Caleb who went above and beyond. The vehicle was ready before the promised time. Caleb was awesome, exceptional and proactive. He is an incredible and very unique individual. He drove the extra mile to visit this business because of Caleb. When he first arrived, he approached one of the employees because he didn't know exactly where to go. He asked him but he had headphones and could not hear him. That person could have at least acknowledged him.
Category: Collision
Service Date: 02/21/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey B. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindsey said the customer service was great and the employees kept in contact during and after service.
Category: Collision
Service Date: 01/30/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Cindy F. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cindy said she was happy with the service. Her vehicle turned out beautifully. This business was cleaner than what she expected.
Category: Collision
Service Date: 02/21/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Thomas O. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said everything went exactly the way he expected. There were no issues. They finished on time. Everything looked great.
Category: Collision
Service Date: 02/07/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Steven W. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said there was nothing to complain about.
Category: Collision
Service Date: 01/11/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. on 02/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jon said when he went to pick up his vehicle, the battery was dead.
Category: Collision
Service Date: 01/11/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Sarah Y. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said this business was prompt in fixing her vehicle. After their repair, her vehicle is running well.
Category: Collision
Service Date: 01/10/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Alex on 02/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alex said everything was done well. They didn't have any problems.
Category: Collision
Service Date: 12/21/2016
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn R. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carolyn said they were great. They kept her updated and aware of everything. They worked well with her.
Category: Collision
Service Date: 12/19/2016
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Troy W. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said this business was very good. His vehicle was quickly fixed and everything was fantastic. They left his vehicle in good condition. It was cleanly fixed. He didn't have anything to complain about. It all went really well. His vehicle looks better than before the accident. The vehicle was ready right on time without any hassle. His vehicle was returned in a very clean condition. They even left a mat on the floor because it was snowy.
Category: Collision
Service Date: 01/03/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Kayla H. on 02/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kayla said the business did a good job but she had to take the vehicle back to the business because the lights are not working.
Category: Collision
Service Date: 01/12/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Amelia S. on 02/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amelia said this business was very friendly and helpful. They kept her informed and up to date on the work.
Category: Collision
Service Date: 01/10/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Angie S. on 02/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angie said they did a really good job. They provide good customer service and they are really nice. Her vehicle was ready before the promised time and she got her vehicle back very clean.
Category: Collision
Service Date: 01/02/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Reed J. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Reed said the business did a terrific job and he would go back again. There was no paint work done and his vehicle was returned cleaner than when he left it.
Category: Collision
Service Date: 12/28/2016
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Lance L. on 01/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lance said the business was very open and honest. They had good communication, they did a great job and they fixed his vehicle.
Category: Collision
Service Date: 12/09/2016
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 736 in total