Cascade Collision Repair - Provo


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

770 Reviews

98% Would Recommend
Latest Review 12 days ago
Trevor B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said he appreciated the text message updates he was getting.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the customer service was very good at the business and it was clean and well organized. They provided updates during the repair and they followed up after the repair. They were not satisfied with the parts the insurance company required them to use and they were able to get better parts.
Category: Collision
Service Date: 07/18/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Sandra T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said she had no problems with this business. They provided smooth service.
Category: Collision
Service Date: 07/20/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Hunter V. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hunter said his vehicle looks as if it were never in an accident. The customer service was great. They got everything he wanted. The insurance company took care of everything and he had no problems. There was a delay over the weekend due to a problem in the paint. They found the problem on Saturday but the person that could repair it was out until Monday.
Category: Collision
Service Date: 07/17/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
BJ H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
BJ said Jon was awesome.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Kyle J. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said the business was courteous, professional and got the job done quickly.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Braden M. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Braden said this business was really good about explaining the whole process and providing him with calls and updates.
Category: Collision
Service Date: 07/13/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Rachel S. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rachel said this business was fantastic. They were very professional. She was very pleased with their service.
Category: Collision
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Justin F. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said this business does great work, quickly.
Category: Collision
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Mabel R. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mabel said the business provided really good customer service. She received an email stating her vehicle would be ready on Tuesday at 3:30 pm. When she called the business, they told her it would not be ready until Friday.
Category: Collision
Service Date: 06/08/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Brad R. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said the business provided a good experience.
Category: Collision
Service Date: 05/03/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Becky B. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Becky said she's satisfied.
Category: Collision
Service Date: 05/10/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Makenzie C. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Makenzie said everything was done quickly and well. They explained everything that she could understand. Her vehicle was returned to her cleaner than she took it to them.
Category: Collision
Service Date: 05/08/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Chris P. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said the business really took care of her and the vehicle.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Laura V. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laura said the business was good but the paint color doesn't match the original paint.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Harold G. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harold said this business has really good people working for them. They took good care of him. They let him know what is going on and what he should expect. Alex and Doug, employees at this business, did good work and they kept him well updated. They are great to work with.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Jared W. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jared said he found this business on the internet. They did a really good job and he had no problems.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Bobbie B. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bobbie said this business is great to work with. They make everything an easy process and they provide good customer service.
Category: Collision
Service Date: 03/22/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Rex S. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rex said his vehicle was delayed but he is not sure why.
Category: Collision
Service Date: 03/29/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Caleb L. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Caleb said everything was easy and he was kept updated during the work.
Category: Collision
Service Date: 03/31/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 603 in total