Cook's Tire And Tune


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

500 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.4999975/5Overall Rating 2.4999975/5rating 2.4999975rating 2.4999975rating 2.4999975
98% Would Recommend
Latest Review 2 days ago
JOHN L. on 06/18/2017
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"I trust the work done on my car"
I took my wife's 2008 Camry to get the wheels aligned and it took nearly two hours. It is worth the wait, the car handles much better now!
Vehicle: Toyota Camry
Service Date: 06/17/2017
Review Created: 06/18/2017 09:13 PM
Jeff C. on 06/16/2017
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Jeff said the business didn't put a hubcap on right and it got lost.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/13/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
JAY O. on 05/20/2017
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"Tim "
They got me in and out in 30 minutes
Vehicle: Ford Edge
Service Date: 05/16/2017
Review Created: 05/20/2017 08:05 AM
Rogelio A. on 04/19/2017
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Rogelio said he was satisfied with this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/29/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS M. on 02/23/2017
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"Almost 5"
You did a great job of putting new tires and realigning my truck. My only complaints are that you didn't put the jack away after using the handle to ratchet up the spare and I wasn't too thrilled about having some popcorn after watching your counterman reach in and eat some with his bare hands.
Vehicle: RAM Pickup
Service Date: 02/22/2017
Review Created: 02/23/2017 09:51 PM
Stewart B. on 01/26/2017
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Stewart said he liked the work this business did. They got him in and out. They did a good job and they had a nice facility.
Vehicle: Volkswagen Karmann Ghia
Category: Service
Service Date: 01/20/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Lillian Z. on 01/23/2017
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Lillian said she had to wait one and a half hours.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/19/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT I. on 01/18/2017
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"No shine tires."
Steve was at the front desk, very helpful and knowledgeable. The only thing I came away wanting...I wish my 2 new tires I had just bought were shined up. 5 months ago I bought the other 2 tires for my car and all 4 of my tires had a nice shine to them. Last month I bought 4 tires for my wife's car, none of those were shined or even wiped down at the very least. I hope you go back to giving this extra little perk, it's too late for me, but future tire buyers I'm sure would appreciate it.
Vehicle: Hyundai Genesis Coupe
Service Date: 01/16/2017
Review Created: 01/18/2017 10:03 AM
RICHARD E. on 01/08/2017
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"Details"
As always I would recommend Cook's ......there does need to be more communication though between Bernard and staff as to what was done compared to what is being charged at the end. I was charged for removing, patching and rebalancing a tire.....that never left my car , because the drill bit head was too close to the sidewall and it had to be plugged. Not sure of the cost difference in the two services, and I didn't review the bill until I got home.....so maybe a little more attention to details!!
Vehicle: Chevrolet Impala
Service Date: 01/06/2017
Review Created: 01/08/2017 11:48 AM
PLACIDO M. on 12/25/2016
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"My trunk could not be opened and I have to bring it back Monday."
You replaced the sensors of the 5 tires. The next day, I could not open my trunk. I brought it back Friday about 2 pm and the mechanic could not open the trunk and said to bring it back Monday so Bob the other mechanic can check it. I am unhappy that you did not check everything including the trunk to check my spare tire. I hope Bryan will look into this Monday. Dr. Macaraeg.
Vehicle: Toyota Avalon
Service Date: 12/22/2016
Review Created: 12/25/2016 09:20 PM
NISHAN M. on 11/22/2016
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"Great service!"
These guys did a great job on my car. They did the diagnostic and fixed all the stuff that found which was quite a list. They also had very reasonable rates and we're really easygoing with a payment plan! Definitely worth the money.
Vehicle: Toyota Camry
Service Date: 11/21/2016
Review Created: 11/22/2016 10:22 PM
ALVIN R. on 10/17/2016
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"Great add Quick"
Great service all around.
Vehicle: Hyundai Elantra GT
Service Date: 10/12/2016
Review Created: 10/17/2016 09:37 AM
Kenneth A. on 10/04/2016
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Kenneth said the service provided by the business took longer than expected.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/01/2016
Review Created: 10/04/2016
This review was collected via phone interview by Customer Research Inc.
Jerry L. on 08/22/2016
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Jerry said the business did everything they said they would do. The prices were a bit high.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/18/2016
Review Created: 08/22/2016
This review was collected via phone interview by Customer Research Inc.
Aaron S. on 08/16/2016
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Aaron said he loves the service. The employees were nice. The service was done in a timely manner. He is pleased with the business. He took the vehicle for a problem, and the problem is still there. He does not blame the business.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/13/2016
Review Created: 08/16/2016
This review was collected via phone interview by Customer Research Inc.
Bart C. on 08/11/2016
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Bart said it is not necessarily this business' fault, but he had them take his vehicle across the street for a wash and they did a horrible job.
Vehicle: Ford Focus
Category: Service
Service Date: 08/08/2016
Review Created: 08/11/2016
This review was collected via phone interview by Customer Research Inc.
Doug K. on 07/29/2016
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Doug said after his vehicle was finished. They left him waiting for about 15 minutes before giving him his keys while he was smoking and talking with people. He was very unprofessional. He would however recommend them for service.
Vehicle: GMC Sierra
Category: Service
Service Date: 07/02/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
LARRY S. on 06/29/2016
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"Friendly people "
Bryan is very trust worthy. Every time I get my car serviced there I am extremly satisfied with the work
Vehicle: Honda Pilot
Service Date: 06/04/2016
Review Created: 06/29/2016 08:55 AM
Mary H. on 06/15/2016
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Mary said she has been using the business for a long time and it was some time ago they realized how much she dislikes to wait so now they give her a ride home so she does not have to wait there.
Vehicle: Buick LeSabre
Category: Service
Service Date: 05/03/2016
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
JIMMY P. on 04/17/2016
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"Avoid the stealership, take it to Cook's! "
Quality work at reasonable prices. Decent waiting lobby. Steve and crew will take care of it, no matter what you drive.
Vehicle: Chevrolet S10 Pickup
Service Date: 04/14/2016
Review Created: 04/17/2016 12:35 AM
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