ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 8 days ago
Orlando G. on 04/22/2017
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Orlando said the business took really good care of vehicle. They service all of his vehicles.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/18/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Marty J. on 04/19/2017
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Marty said the business is helpful and she was pleased with their service.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Cathy B. on 04/18/2017
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Cathy said the business has good customer service.
Vehicle: Dodge Durango
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Derwin P. on 04/18/2017
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Derwin said the business is very convenient.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Nathan C. on 04/15/2017
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Nathan said the prompt service they provided was clear and concise.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/11/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie N. on 04/15/2017
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Stephanie said she loves the fantastic staff at the business. They provide great service. The front desk person is awesome and they are personable.
Vehicle: Mazda 2
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 04/15/2017
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Eric said this business has great mechanics and they saved him money.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Patrick R. on 04/13/2017
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Patrick said the business always does a good job.
Vehicle: Mazda RX-8
Category: Service
Service Date: 03/30/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Aaron R. on 04/05/2017
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"Amazing staff and work"
Been here a few times and these guys are great they listen to the problems and get it done fast and efficiently. I'll keep coming back as long as I have my truck
Vehicle: Dodge Pickup
Service Date: 04/04/2017
Review Created: 04/05/2017 10:27 PM
Brittney D. on 03/29/2017
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"Great "
CPR Auto always takes care of my car needs. They are welcoming and genuine. They always remember my name, and are the most friendly people I've met in an auto shop. It's a relief to find somewhere I feel taken care of.
Vehicle: Buick Park Avenue
Service Date: 03/28/2017
Review Created: 03/29/2017 09:26 PM
Rose S. on 03/25/2017
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Spoke with Ron. He said they fixed his vehicle.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 03/17/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Catherine S. on 03/25/2017
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Catherine said the service provide by this business was fast and price was communicated effectively.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/22/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Richard P. on 03/24/2017
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Richard said the business was able to fix what he needed quickly, and he did not have any problems.
Vehicle: RAM Pickup
Category: Service
Service Date: 03/17/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Tommie B. on 03/23/2017
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"great service, "
Always great service
Vehicle: Dodge Pickup
Service Date: 03/22/2017
Review Created: 03/23/2017 09:12 PM
Bill H. at CPR Automotive responded on 03/23/2017

Thanks Tommie it's always our pleasure.

Valeria S. on 03/15/2017
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Spoke with Valerie. She said this business was great.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/10/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Jay R. on 03/15/2017
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Jay said he did his research on this business and they come highly recommended. The business was honest and they didn't try to do a whole bunch of unneeded repairs.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/10/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer C. on 03/08/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jennifer said her vehicle was supposed to be done within a day but it took this business 2 weeks to get the job done. Some of it was not in their control. She asked for a quote and it took multiple times of her asking to finally get the quote. There were a lot of things that didn't go right during this service visit and she also had a similar issue in the past but not as extreme. She said this is the second time her vehicle took longer than they were anticipating and she doesn't understand why. The ladies working the front desk were very professional and nice to deal with.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/03/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 03/10/2017

What happened with this vehicle is while performing a timing belt replacement to this vehicle the front engine mount that has to be removed to access the timing belt was terribly corroded and the two pieces would not separate. The corrosion was so bad that the mounts had to be broken in order to remove them. We did spend quite a bit of time trying to get them out. The parts were not available in the state and had to be special ordered through the dealer. We ordered the parts on an overnight freight but did not receive the parts for 10 business days. We also called the dealer every day inquiring as to when we would be receiving the parts. As soon as we had the parts delivered we completed the repairs. We are very sorry for the inconvenience of being without the vehicle but the circumstances were completely out of our control. Though we spent much more time trying to disassemble this due to the corrosion we did not charge anymore than the original quote for the labor on this job in an attempt to compensate for being without the vehicle. Our sincerest apologies, Bill Hancock. 

Joshwa L. on 03/05/2017
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"great service"
I recently had my vehicle repaired there. I was honestly reluctant because I have a mistrust for mechanics in general. Not only did they quickly repair my vehicle, the cost was not exorbitant. Hopefully I never have another problem with my car for the rest of my life, but if I do, I'll go here.
Vehicle: Pontiac Aztek
Service Date: 03/01/2017
Review Created: 03/05/2017 12:51 PM
Velma S. on 03/04/2017
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Velma said this business did exactly what she asked them to, and she did not have any problems afterwards.
Vehicle: Dodge Journey
Category: Service
Service Date: 02/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Kyle K. on 03/04/2017
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Kyle said he appreciates the customer service and the timely manner in which the service was done. He would like them to keep up the good work.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
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