ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 5 days ago
Andrea T. ReScore Review on 04/11/2014
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Andrea said that initially when she brought her vehicle in, it had a full tank of gas, when she got her vehicle back there was only a half tank of gas. She said she assumed that someone drove her vehicle around without her consent. They explained to her that a part in her gas tank was replaced and that could have caused her to lose that gas. She said this business does honest, good quality work.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/31/2014
Review Created: 04/03/2014
This review was collected via phone interview by Customer Research Inc.

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Andrea said they did a pretty good job on the repairs. However, she came in with a full tank of gas and when she picked it up, there was only a half tank. That kind of bummed her out.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/31/2014
Review Created: 04/03/2014
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 04/07/2014

We did replace the fuel pump assembly in this vehicle and possibly the gauge was not reading correctly with the original unit. When we removed the tank there was somewhere between a half and three quarters. We did run the vehicle and test drive it several times through the course of the repair.

Julian H. on 05/23/2017
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Julian said the business did everything he wanted them to do and the price was reasonable.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/18/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Kent R. on 05/22/2017
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Kent said their service is always great. There has never been a problem.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Scott F. on 05/19/2017
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Spoke with Brena. She said this business fixed the vehicle really well.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 05/15/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Thomas C. on 05/19/2017
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Thomas said everyone was friendly and responsive. They followed up with him.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Shelby B. on 05/18/2017
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Shelby said they were awesome.
Vehicle: GMC Sierra
Category: Service
Service Date: 05/16/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Sandy C. on 05/13/2017
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Sandy said this business was very good and polite.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Steve J. on 05/11/2017
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"Awesome"
Terrific, as usual.
Vehicle: Honda CR-V
Service Date: 05/10/2017
Review Created: 05/11/2017 10:04 PM
Keenan G. on 05/08/2017
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Keenan said this business had to reschedule, but overall the service was great. This business provided excellent service as always, and he appreciated their work.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/03/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Steve J. on 05/05/2017
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"Terrific service, as usual. "
Bill and his crew are trustworthy, competent and quick! Selecting a mechanic in Anchorage can be nerve-wracking; avoid the anxiety and go to CPR. You won't regret it.
Vehicle: Nissan Frontier
Service Date: 05/04/2017
Review Created: 05/05/2017 10:16 PM
Agnes B. on 05/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Ed. He said the business didn't get back to him on the first day. The staff was friendly and helpful.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 04/28/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 05/09/2017

Not sure what went wrong with this? We thought the customer was quite happy when they picked up the veicle. We were pretty busy when the vehicle was dropped off and got it repaired for them the next day.

Aharon S. on 05/02/2017
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Aharon said this business provided really good customer service and they were really fast. They got the job done really well.
Vehicle: Ford Fusion
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Jessica L. on 04/30/2017
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"Great Service"
Always great service and happy people. I take my car to CPR for everything.
Vehicle: Subaru Outback
Service Date: 04/25/2017
Review Created: 04/30/2017 11:02 AM
Orlando G. on 04/22/2017
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Orlando said the business took really good care of vehicle. They service all of his vehicles.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/18/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Marty J. on 04/19/2017
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Marty said the business is helpful and she was pleased with their service.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Cathy B. on 04/18/2017
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Cathy said the business has good customer service.
Vehicle: Dodge Durango
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Derwin P. on 04/18/2017
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Derwin said the business is very convenient.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Nathan C. on 04/15/2017
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Nathan said the prompt service they provided was clear and concise.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/11/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 04/15/2017
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Eric said this business has great mechanics and they saved him money.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie N. on 04/15/2017
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Stephanie said she loves the fantastic staff at the business. They provide great service. The front desk person is awesome and they are personable.
Vehicle: Mazda 2
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
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