ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 14 days ago
Dean S. on 01/09/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dean said the quote they gave him was higher than their competitors.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/05/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 01/10/2017

Mr. Segal, we are dissappointed in the review of our services.  As always, we strive to be the best and we do that by having high quality technicians and using high quality parts. Sometimes repairing things to our standards cost more than others in town.  We hope you will reconsider your recommendation for others to use us. 

SHIRLEY A. on 05/30/2016
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"Close by and same day service."
Great people.
Vehicle: Acura TSX
Service Date: 05/26/2016
Review Created: 05/30/2016 02:43 PM
Mike and Jennifer F. at Frisbee Automotive responded on 06/02/2016

Thank you, Shirley!

John B. on 02/26/2016
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John said he would recommend the business for service.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 02/19/2016
Review Created: 02/26/2016
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 02/29/2016

Thank you, John!

BILLIE W. on 01/04/2016
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"Right on time!"
I appreciated the speedy service. The cost was a bit pricey for Ellis County but the service was great. I really appreciated them cleaning my car afterwards
Vehicle: Mercedes-Benz C300
Service Date: 12/30/2015
Review Created: 01/04/2016 07:27 PM
Mike and Jennifer F. at Frisbee Automotive responded on 01/14/2016

Thank you, Billie! We are happy to help.  While driving a MB does have its benefits, cost of ownership usually isn't one of them. :-) -BE

Phenia R. on 10/18/2015
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Phenia said the business was knowledgeable, kind and honest.
Vehicle: Lexus RX 330
Category: Service
Service Date: 09/29/2015
Review Created: 10/18/2015
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 10/21/2015

Thank you, Phenia! We appreciate the nice words. -BE

Robin P. on 08/18/2015
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Robin said this business explained to him pretty well what they were going to do to his vehicle and what it would cost. They ran into a problem when they were doing the work and they were able to find the least expensive way to fix the issue.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/12/2015
Review Created: 08/18/2015
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 08/20/2015

Thank you, Robin! You're right, it was a challenge but we are happy to help. -BE

KIM G. on 03/24/2015
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"Very fast service! Knowledgeable staff and mechanics, but pricey."
Got my car repaired in the same day the two times I've been here. Very happy with service and they cleaned my car up nicely before returning it. Prices seem high.
Vehicle: Mercury Mariner
Service Date: 03/23/2015
Review Created: 03/24/2015 08:21 PM
Mike and Jennifer F. at Frisbee Automotive responded on 03/26/2015

Thank you, Kim.  We are glad to get you back on the road and are happy to hear you enjoyed the complementary wash of your vehicle.  - BE

Chris C. on 01/29/2015
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Chris said the business did a good job.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/26/2015
Review Created: 01/29/2015
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 02/02/2015

Thank you, Chris! Glad we could help. -BE

RICK B. on 01/15/2015
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"Thorough and pragmatic"
This was the first time we used Frisbee. I was not sure but the other reviews seemed to be legitimate, so I took a chance. There were many items wrong with my car but they prioritized the work for me. The work accomplished seems correct, it solved my brake problems. Will evaluate the work for another 100 or so miles. I plan to use their services in the future. As some of you know, mechanics have a reputation of poor work and high cost. For now, Frisbee is on my good list.
Vehicle: Nissan Pickup
Service Date: 01/13/2015
Review Created: 01/15/2015 09:45 AM
Mike and Jennifer F. at Frisbee Automotive responded on 01/15/2015

Thank you, Rick! We appreciate you trying us out and we are glad to help get things in order.  -BE

Dennis P. on 12/13/2014
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Dennis said this business did pretty good.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/05/2014
Review Created: 12/13/2014
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 12/29/2014

Thanks, Dennis!

John N. on 11/13/2014
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John said this business was a little slow, and they forgot to put on some parts so he had to go back.
Vehicle: Lexus IS 250C
Category: Service
Service Date: 11/06/2014
Review Created: 11/13/2014
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 11/19/2014

Thank you, John.  We strive meet our customer's needs based on their requests and circumstances in a timely manner.  Next time, we will better coordinate your pick-up time so we can have all of your parts ready.  We hope to see you again! -BE

BILL B. on 10/11/2014
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"Thanks "
My thanks to Mike for negotiating for the warranty on the radiator and fan and to Jennifer for transporting me back home and delivering my Honda after it was finished.
Vehicle: Honda Pilot
Service Date: 10/09/2014
Review Created: 10/11/2014 07:22 PM
Mike and Jennifer F. at Frisbee Automotive responded on 10/30/2014

Thanks, Bill! Glad we could help get your vehicle back on the road. -BE

Evan R. on 10/07/2014
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Evan said everybody was nice at this business.
Vehicle: Volvo S40
Category: Service
Service Date: 09/24/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 10/30/2014

Thanks, Evan! We're happy to help.

Hayden W. on 09/19/2014
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Hayden said this business is fair. They told him what was wrong on the vehicle, and they fixed it.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/12/2014
Review Created: 09/19/2014
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 10/29/2014

Thank you, Hayden! Glad we could help. - BE

Jason H. on 08/28/2014
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Jason said the business provides good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/27/2014
Review Created: 08/28/2014
This review was collected via phone interview by Customer Research Inc.
James L. on 07/23/2014
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James said the facility was very knowledgeable and did what he needed. They were also able to work with his aftermarket equipment on the vehicle.
Vehicle: GMC Sierra
Category: Service
Service Date: 07/21/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Chris M. on 07/09/2014
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Chris said everything was done, but he is still waiting for them to contact him with an estimate for additional work he would like done.
Vehicle: Ford Edge
Category: Service
Service Date: 07/08/2014
Review Created: 07/09/2014
This review was collected via phone interview by Customer Research Inc.
Jason H. on 06/24/2014
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Nicole said she has never had any bad service at this business. It was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/18/2014
Review Created: 06/24/2014
This review was collected via phone interview by Customer Research Inc.
Edward D. on 06/12/2014
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Edward is a completely satisfied customer.
Vehicle: Toyota Tundra
Category: Service
Service Date: 06/09/2014
Review Created: 06/12/2014
This review was collected via phone interview by Customer Research Inc.
Kathryn B. on 02/22/2014
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Kathryn said she is satisfied.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/18/2014
Review Created: 02/22/2014
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. at Frisbee Automotive responded on 02/26/2014

Thank you, Kathryn! Hope you had a good trip!

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