Durango Small Car Inc


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

173 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago
Sterling M. on 06/27/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Sterling said he was dissatisfied with the overall experience due to a discussion he had with them about the air filter.
Vehicle: BMW 318ti
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Tyler J., President at Durango Small Car Inc responded on 06/28/2017

Sterling and I had a great conversation clearing up some miscommunications on our part. We look forward to working with him in the future, and keeping his BMW on the road for years to come! 

Tyler Jensen
President 
Office: 970.259.3460
Cell: 970.759.7482
Luke H. on 04/22/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Luke said he requested a complete flush of his transmission and a replacement filter. The receipt indicated they had only used 3 quarts of transmission fluid. He had expected them to use at least 8 or 9 quarts for a complete flush. The people at this business were friendly, but he was overcharged.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
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