95% Would Recommend
Latest Review 18 days ago
Linda M. on 07/03/2017
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Linda said this business went above and beyond for what they needed to do. They were awesome and courteous. They even had a shuttle service to drop their customers off and pick them up.
Category: Service
Service Date: 06/28/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Michael F. on 07/03/2017
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Michael said he would recommend this business for service.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/27/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Jeanie H. on 07/01/2017
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Jeanie said the business was willing to answer all her questions and they were friendly to do business with. They have a friendly waiting room.
Vehicle: GMC Sierra Classic
Category: Service
Service Date: 06/27/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER M. on 06/29/2017
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"Wonderful "
I was referred here from a friend for a smog check. They were friendly, proficient and very thorough!!
Vehicle: Honda Odyssey
Service Date: 06/27/2017
Review Created: 06/29/2017 11:26 AM
Dennis S. on 06/28/2017
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Dennis said he likes everyone at this business. Dan has done most of the work on his vehicle. He has done everything right. He is straightforward and a really good guy.
Vehicle: RAM 1500
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Steven B. on 06/24/2017
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Steven said they were nice, courteous and also very friendly.
Vehicle: Nissan Frontier
Category: Service
Service Date: 06/20/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Bret M. on 06/21/2017
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Bret said he likes the customer service at this business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Margaret A. on 06/16/2017
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Margaret said she thinks they did a good job.
Vehicle: Dodge Durango
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Sharon H. on 06/15/2017
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Sharon said she has been a customer for a long time. She said they do a good job and she likes their care package program they offer.
Vehicle: Honda Civic
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
MARTIN M. on 06/11/2017
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"Hyundai-alternator replacement"
Excellent service! Everybody was very honest and helpful. Ryan is an excellent addition to the team!
Vehicle: Hyundai Veracruz
Service Date: 06/09/2017
Review Created: 06/11/2017 08:31 AM
Paul M. on 06/07/2017
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Paul said this business towed his vehicle to their business and took care of it right away. They are fast, honest and timely. The price was good.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Dodie C. on 06/03/2017
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Spoke with Edward. He said he has been doing business with them for 20 years. He said the vehicle was his daughters.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Zarro S. on 06/03/2017
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Zarro said he would recommend them.
Vehicle: Toyota Tundra
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Stephen B. on 06/02/2017
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Stephen said they are really good people but they did not work on his vehicle because his insurance company would not cover the work.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 05/25/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
DAVID L. on 05/31/2017
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"Repairs made on schedule and on budget. "
Needed my tie rod ends replaced, they got me in next day and had the repair done before the end of the day.
Vehicle: Ford Expedition
Service Date: 05/23/2017
Review Created: 05/31/2017 08:08 PM
Justin L. on 05/23/2017
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Justin said this business is friendly, professional, and quick.
Vehicle: Dodge Durango
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 05/20/2017
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James said he got good service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 05/15/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Bill P. on 05/20/2017
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Bill said this business was very thorough and they found a bunch of things wrong with the vehicle that he wasn't aware of.
Vehicle: Lexus LS 400
Category: Service
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT H. on 05/13/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"NOTHING!!"
YOU LIED TO US about calling us yesterday! TAKE US OFF YOUR LIST OF CUSTOMERS!!!!
Vehicle: Buick Rendezvous
Service Date: 05/11/2017
Review Created: 05/13/2017 06:50 PM
Dan P. at J And D Automotive responded on 05/15/2017

Robert,
We are so sorry that you had a less than perfect visit here at J & D Automotive.  We strive to be as courteous as possible and we are committed to excellence.  We have valued our relationship with you since 2013.  Please feel free to contact me, Dan Popoff, at 530-221-2220, so we can resolve this matter and retain you as a special customer.

Dan Popoff
Owner
530-221-2220
Robert L. on 05/13/2017
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Robert said he has done business with them before.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
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