95% Would Recommend
Latest Review 13 days ago
Perry N. on 09/12/2017
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Perry said he satisfied with the quick service this business provided.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/28/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Gautam G. on 09/12/2017
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Gautam said he got a clear explanation of what was damaged and the parts needed to be fixed. Ryan was helpful and he thanked him for the service.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Michael F. on 09/11/2017
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Michael said the staff gave good service and he was pleased.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 09/11/2017
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Paul said the customer service was good at the business. Everyone was friendly, and Ryan took the time to explain everything. The staff did a great job, and it did not take long. He appreciated that they had cold water in the refrigerator.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Randy T. on 09/07/2017
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Randy said he had a good experience.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/17/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Kevin O. on 09/01/2017
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Kevin said they always take care of him.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 08/15/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Margaret A. on 09/01/2017
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Margaret said the service was good and he enjoyed being their customer.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/23/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS J. on 08/26/2017
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"Service Planning"
what I really liked was having all the service explained along making plans for future service so I could get it done when I could afford it but with safety to be first priority
Vehicle: Ford Expedition
Service Date: 08/24/2017
Review Created: 08/26/2017 07:57 PM
GEORGE M. on 08/24/2017
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" Happy customer – new to Redding"
My wife and I moved here a few months ago and we're looking for a place to bring our vehicles for service. We found J and D automotive checked all of our boxes of professionalism, courtesy, trustworthy, and good service. We had the pleasure of meeting the owner Dan along with Ryan the office manager. Both of them went out of their way to welcome us. We like the fact they work on all vehicles and we appreciate the Car-Care-Club!
Vehicle: Ford Edge
Service Date: 08/22/2017
Review Created: 08/24/2017 08:37 AM
Kelly T. on 08/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Dissatisfied with outrageous quotes"
In a 2-1/2 week span I received 3 separate quotes to fix my vehicles air conditioning. They were extremely high prices and the last quote was the highest and that was even with me bringing inn all my own parts that they could not warranty. 1300+ to remove and replace the items!! They charge 135.00 an hour labor. That is ridiculous and I'm never going back to them nor suggest then to my friends. Thieves at best
Vehicle: Kia Sorento
Service Date: 07/10/2017
Review Created: 08/07/2017 12:07 PM
Ted H. on 08/07/2017
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Ted said the business was prompt and efficient. The radiator was blown and they took care of it right away. They determined that there was no permanent damage. He was happy with the outcome.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 08/07/2017
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James said he likes the people and the way they do business.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 08/01/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Doyle J. on 08/04/2017
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Doyle said the business was able to find the problem right away. They did a good job.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Kathy S. on 08/04/2017
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Kathy said the service worked out fine.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Adina K. on 08/04/2017
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Adina said they were quick getting it into the shop and they're decently priced. They're reasonable and knowledgeable.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/20/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Donald D. on 08/01/2017
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Donald said he likes the business and they were very accommodating. It was easy to get in. They know what they are doing, and they finished very quickly.
Vehicle: GMC Canyon
Category: Service
Service Date: 06/09/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Dustin M. on 08/01/2017
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Dustin said the employees do a good job and they treat him well.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/20/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Barbara P. on 08/01/2017
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Barbara said the business is over the top. They have been very honest and helpful. She is very grateful for everything they have done.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/10/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
PAUL C. on 07/25/2017
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"Professional"
It was the nicest car repair shops I've ever been to! The guys were professional and friendly. They told a much different evaluation than another shop I had been to that AM and at a much lower price. Would I go back, you bet!!!
Vehicle: Dodge Journey
Service Date: 07/24/2017
Review Created: 07/25/2017 09:26 PM
Nathan W. on 07/08/2017
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Nathan said the staff was courteous and professional. They helped him out. Overall, it was a very good experience.
Vehicle: Subaru Impreza
Category: Service
Service Date: 07/05/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
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