Lakewood Transmission Inc.


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

179 Reviews

97% Would Recommend
Latest Review 6 days ago
Thomas J. on 05/23/2017
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Thomas said this business was good. They are friendly and personable.
Vehicle: Ford Fiesta
Category: Service
Service Date: 04/25/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 05/22/2017
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"Truck service"
They did my truck transmission service in a timely manner and found what was causing my truck to vibrate.
Vehicle: GMC Pickup
Service Date: 05/17/2017
Review Created: 05/22/2017 11:47 AM
Michelle T. on 05/20/2017
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Michelle said the service was efficient and the employees always make sure the vehicle is in top notch shape before returning it.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Max S. on 05/20/2017
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Max said he received a good price for the transmission. They were quick and confident.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/27/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael W. on 05/19/2017
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Michael said this business provided good service.
Vehicle: Ford Flex
Category: Service
Service Date: 05/01/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Mark T. on 05/18/2017
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Mark said he would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Delfino R. on 05/16/2017
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Delfino said he had good service.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Dave M. on 05/08/2017
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Dave said the business had great customer service. They rebuilt his transmission very quickly.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/05/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Robert S. on 05/08/2017
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Robert said this business did a great job, and they were fairly priced. He is taking his other vehicle in next week, and they will give him the same deal.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Sandra A. on 05/05/2017
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Sandra said she would recommend this business for service.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/02/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Shana R. on 04/26/2017
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Shana said the business is helpful.
Vehicle: MINI Cooper
Category: Service
Service Date: 04/13/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Joe W. on 04/26/2017
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Joe said the work and the customer service was very professional with this business.
Vehicle: Cadillac XTS
Category: Service
Service Date: 04/13/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
James P. on 04/25/2017
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James said the owner is a good friend of his, they're really close and they treat him like family. He'll recommend this business to anyone he knows.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Colton K. on 04/22/2017
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Colton said this business did a good job on the transmission, and the customer service is good.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Ann L. on 04/22/2017
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Ann said the business has always been good. They are up front and their customer service is terrific. Kristie is just great.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/12/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Senara L. on 04/15/2017
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Senara said the business is excellent.
Vehicle: Chrysler 300
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Charles R. on 04/10/2017
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Charles said this business gave him prices on parts that were twice the cost of what they normally are.
Vehicle: Ford Club Wagon
Category: Service
Service Date: 04/06/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Adolfo C. on 04/06/2017
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Spoke with Leola. She said her vehicle has never run better.
Vehicle: GMC Sierra Classic
Category: Service
Service Date: 03/08/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 04/06/2017
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Ryan said the business gives him great advice every time he goes in. They always help me. The lady who runs the office is amazing.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Kelly P. on 04/01/2017
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"They backed up the work even after the warrenty expired."
I had my transmission rebuilt at Lakewood transmission approximately two and a half years ago and accumulated 64,000 miles since the rebuild. They warranted the work for two years or 24,000 miles which ever can first.



My transmission started slipping again so I went back to have them check it out thinking the warranty had expired and I was out of luck. After Lakewood transmission checked it out they indicated it would need to be rebuilt again. I was approached by the General Manager, Kirsty Martin, she indicated although the warranty had expired, the expected their repairs last substantially longer and that they would rebuild it at half the cost.



I spoke to the new owner Jim, who inherited the rebuild to thank him and he said he was pleased to have the opportunity to correct the problem. I am very grateful they took enough pride in their work and company to correct the problem.



Many Thanks to Kirsty and Jim,



Kelly Price
Vehicle: Ford Explorer
Service Date: 03/10/2017
Review Created: 04/01/2017 08:02 PM
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