Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

289 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


AL
Ann L.
Tacoma, WA
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Ann said she continued to have a minor leak even after her last service.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Lakewood, WA
Lincoln LS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said he was a previous customer. He has confidence in the service.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Washington
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the employees were friendly and helpful. His vehicle is running well, so far.
This review was collected via phone interview by Customer Research Inc.

ZK
Zach K.
Tacoma, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Zach said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
WA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Josh said the service was outstanding.
This review was collected via phone interview by Customer Research Inc.

CR
Cody R.
Washington
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Cody said his transmission is running much smoother now.
This review was collected via phone interview by Customer Research Inc.

GE
Gigi E.
Lakewood, WA
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Courteous and informative
I appreciate their honesty n willingness to help where they could. Would definitely recommend to friends n family.

KH
Kaleb H.
Washington
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Kaleb said the staff did a really good job on his vehicle. The service was fast and easy. His vehicle works very well now.
This review was collected via phone interview by Customer Research Inc.

KM
Kainoa M.
Lakewood, WA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kainoa said this business was a great place to go to.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Orting, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Dave said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

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Zaal P.
Yelm, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Zaal said the employee working the front desk was very nice. Mike was honest and up front about the problems plaguing his engine. The mechanics were thorough and refused to release his vehicle until the next day, so the engine could cool completely.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Washington
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
David said the service was done in a timely manner and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

CW
Chelsea W.
Washington
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Chelsea said the staff worked with her really well.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Auburn, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Eric said he was very happy with the business. The staff were up-front and honest with him.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Lakewood, WA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
James said the mechanic always takes a personable approach which he really appreciates. He also goes over the monetary benefit of the job and goes way over and beyond.
This review was collected via phone interview by Customer Research Inc.

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Scott S.
Maple Valley, WA
Audi S5
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2018 Category: Service
Scott said the business was better than other places he has been. There was an issue, however, during the service where he asked for both upper and lower arms to be done but only the upper ones were repaired. He thought he had settled on a price and repair request that the staff agreed with but because of miscommunication the repairs cost him an additional $700.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Lakewood, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Dennis said the staff was really nice, and it helped him out.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Yelm, WA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
James said this business does good work.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Seattle, WA
Jeep Compass
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Carol said she likes the service, but the employees forgot to put the oil change stamp for her next oil change in her windshield, other than that the service was good.
This review was collected via phone interview by Customer Research Inc.

GR
Guy R.
Lakewood, WA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Guy said the staff were friendly, courteous and very efficient.
This review was collected via phone interview by Customer Research Inc.