Lakewood Transmission Inc.


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

217 Reviews

95% Would Recommend
Latest Review 7 days ago
Don N. on 07/17/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Don said the employees had a don't care kind of attitude. They got the job done but made some amateur and petty mistakes. He was not impressed. He would not recommend this business for the reasons stated.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/15/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Allan B. on 05/24/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Allan said this business told him two different prices. The price went up and down. They did not stick to one price.
Vehicle: Lincoln Continental
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Maria B. on 12/17/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Brian. He said that the vehicle was ready on time and nothing was done improperly.
Vehicle: Dodge Stratus
Category: Service
Service Date: 12/12/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Mike U. on 09/17/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mike said the business gave him a list of parts replaced, but the issue of hard shifting is still there. He stated he wishes they would have been a little more concise on what was repaired.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 09/07/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Ferando B. on 07/07/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ferando said this business was expensive and he's having to take his vehicle back to them due to an alignment issue that wasn't there before his visit.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 07/01/2016
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
Justin H. on 05/11/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Justin said the services from this business was good, but once he turned down the recommendation to have his transmission torn open the mechanic seemed like he was kind of upset. He told him that his vehicle is ready but the problem may not be fixed. However, he mention that his vehicle is driving just fine.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 05/06/2016
Review Created: 05/11/2016
This review was collected via phone interview by Customer Research Inc.
Tawnya T. on 04/07/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tawnya said this business did not properly fix her vehicle's problem causing her to break down on the road. She has not received her vehicle back after returning to the business for more repairs.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/04/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
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