Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

339 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


KW
Korey W.
Tacoma, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Korey said they found problem.
This review was collected via phone interview by Customer Research Inc.

SP
Solomona P.
Tacoma, WA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Solomona said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Lamont W.
Tacoma, WA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Lamont said the staff are very up front, and provide good customer service.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Renton, WA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Nick said this business is good.
This review was collected via phone interview by Customer Research Inc.

CF
Crystal F.
Washington
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Crystal said the business was friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Washington
Ford LTD Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brian said the customer service was great. He said that Mike and Jim are awesome.
This review was collected via phone interview by Customer Research Inc.

MM
Mac M.
Lakewood, WA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Mac said they are the best. He loves what they do and they have a great staff.
This review was collected via phone interview by Customer Research Inc.

TJ
Terry J.
University Place, WA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Best place to go!
These guys always do the right thing. I have never been disappointed, Keep up the great work.

AB
Alecia B.
Lakewood, WA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Alecia said the customer service is phenomenal. Mike and Christy are nice and the prices are good.
This review was collected via phone interview by Customer Research Inc.

TD
Traci D.
Auburn, WA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Traci said she would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

VC
Vern C.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Vern said the staff did what he asked. They were polite, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

GP
Geri P.
Puyallup, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Saved me a bundle
I was told that I had a cracked oil pan... that was not the actual problem. The actual problem was much easier to fix, and much less expensive. Thank you, Lakewood Transmission!
Karen M. from Lakewood Transmission Inc. responded on 10/17/2018

We have great pride in being honest with our customers. Thank you Geri for trusting us with your car.


MD
Michael D.
Lakewood, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Michael said he was under the impression that the service that his vehicle needed was free and under warranty. When he learned that the service was not under warranty he cancelled the appointment.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Steilacoom, WA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Daniel said everything was fine. He dropped off a transmission that needed a quick, simple job done. The employees did a good job at a good price.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Graham, WA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Scott said he bought parts from this business and had other work done a long time ago .
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Lakewood, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said the employees did an excellent job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakewood, WA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Repair/Maintenance All Around
Kristin and her knowledge base, cust Svc skills and mechanics skill and overall performance to commitment is great! Thank you!!!

TR
Tasia R.
Tacoma, WA
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Tasia said the staff at this business was great.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Washington
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Ron said the staff was very friendly and they found the problem. They didn't try to hide anything from him.
This review was collected via phone interview by Customer Research Inc.

EJ
Eric J.
Seattle, WA
Ford Mustang II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Eric said this business provided easy service, with no hassles. He called them up, and they came across the street and delivered the part he needed.
This review was collected via phone interview by Customer Research Inc.