Lakewood Transmission Inc.


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

179 Reviews

97% Would Recommend
Latest Review 4 days ago
Paul S. on 05/10/2016
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Paul said when his vehicle was returned to him, oil was still leaking even though he informed the business of the leak, prior to the service. They did not replace the gasket and he does not understand how they did not fix the issue, since he spent $2000 on the repair. However, he would recommend this business for service.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/04/2016
Review Created: 05/10/2016
This review was collected via phone interview by Customer Research Inc.
William B. on 05/10/2016
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William said the business worked on his vehicle for an hour and found nothing so they did not charge him. He insisted he pay some amount for the time and they charged him for half the hour. There was another part he found that he needed and they told him they would charge him another half an hour for labor. He spent money he did not have to spend.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/04/2016
Review Created: 05/10/2016
This review was collected via phone interview by Customer Research Inc.
Bob R. on 05/07/2016
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Bob said service was really good. The employees said he eventually would need a new transmission and quoted him a price of $3,000 for services. He said he could do it for $1,000 himself.
Vehicle: Saturn LW300
Category: Service
Service Date: 05/03/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Lisa F. on 05/07/2016
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Lisa said the business honored her requests and she would definitely recommend it.
Vehicle: Ford Edge
Category: Service
Service Date: 05/03/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Adrian L. on 05/05/2016
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Adrian said the service provided by this business was fast. They were not the cheapest but they did a good job. The staff was kind.
Vehicle: Honda Accord
Category: Service
Service Date: 04/29/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Glen E. on 05/03/2016
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Glen said the business was very helpful and they got everything done on his vehicle in a timely fashion.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/27/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
Greg R. on 04/18/2016
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Greg said the technicians at this facility are very honest, open and go above and beyond to provide great service. They have a friendly attitude and make their customers feel like family.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/15/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Michael P. on 04/16/2016
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Michael said his experience was great.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/13/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Kahlil S. on 04/14/2016
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Kahlil said the service was fantastic and he would recommend them to anyone. They took care of him pronto and he could not of asked for better.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Isaac H. on 04/13/2016
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Isaac said the business did pretty good work.
Vehicle: Dodge Charger
Category: Service
Service Date: 03/23/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
James D. on 04/13/2016
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James said the business is great and the service was exceptional. The employees are knowledgeable, professional and helpful.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/08/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
Brian B. on 04/12/2016
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"Transmission service on my 03 Monte"
The people at this Lakewood Transmission Store are very helpful courteous and very efficient
Vehicle: Chevrolet Monte Carlo
Service Date: 04/07/2016
Review Created: 04/12/2016 09:47 AM
Johnathan V. on 04/12/2016
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Johnathan said he likes the service they did on his Mercedes and other facilities can not do the same work.
Vehicle: Mercedes-Benz 240D
Category: Service
Service Date: 04/04/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Reginald G. on 04/11/2016
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Reginald said this business provided their service in a timely manner. He also noted that their employees were nice.
Vehicle: Acura TL
Category: Service
Service Date: 03/28/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Robert H. on 04/09/2016
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Robert said he really appreciates the service from this business, they saved him a lot of money and he will recommend this business for service.
Vehicle: Lincoln Continental
Category: Service
Service Date: 03/31/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Tawnya T. on 04/07/2016
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Tawnya said this business did not properly fix her vehicle's problem causing her to break down on the road. She has not received her vehicle back after returning to the business for more repairs.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/04/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
Adrian L. on 03/18/2016
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Adrian said the quality of work at this business is great. The part for his vehicle took a little longer than he had anticipated but the overall labor was quick.
Vehicle: Honda Accord
Category: Service
Service Date: 03/11/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Devin S. on 03/17/2016
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Devin said his vehicle had a rear axle that was broken and more parts had to get replaced. Some parts took longer to be delivered. The price was reasonable. He would appreciate more communication. His vehicle was returned to him in 2 weeks. Overall, he had a good time.
Vehicle: Ford Bronco
Category: Service
Service Date: 03/11/2016
Review Created: 03/17/2016
This review was collected via phone interview by Customer Research Inc.
Ronald D. on 03/15/2016
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Ronald said the service he received from this business was pretty good. He was charged more than he expected.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/10/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Hugh K. on 03/08/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Hugh said he had a transmission overhauled for his vehicle and to have just a standard rebuild would have been around $2,100 to $2,200, but was advised by the employees to put a better performance part on his vehicle, spending an additional $3,300. Shortly after warranty the transmission went out, and was informed that the transmission needed to be redone again, costing an additional $1,600 to redo after getting it repaired for $3200. He was left with a vehicle he cannot drive with 30,000 miles and a outed transmission. He said he can no longer afford to have the vehicle redone. They didn't stand behind their product and he is curious on how many people would be their customers, if they realized they would only get 30,000 miles out of there transmission and says that there wouldn't be a customer there. He offered to pay an additional $800 and since he did pay extra money for extra longevity, he did not get a proper transmission back. He agreed to pay a little more, if they would extend the warranty and extra year and an additional 12,000 miles but they declined his offer. They will not stand behind their product.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/04/2016
Review Created: 03/08/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 121 - 140 of 179 in total