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McDonald Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,341 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
197
Total ReScores
4.7
ReScore Average
73
Net Promoter Score ®

Business Details

About

McDonald Hyundai is located in Littleton, CO. Our service center is staffed with expert technicians who provide quality Hyundai maintenance and repair. The McDonald Hyundai’s factory certified technicians are well trained to ensure your Hyundai runs properly for the road ahead. Call or email us to set up an appointment today. McDonald Hyundai is located in Littleton, CO. Our service center is staffed with expert technicians who provide quality Hyundai maintenance and repair. The McDonald Hyundai’s factory certified technicians are well trained to ensure your Hyundai runs properly for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(303) 795-1100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (US & Canada)
6500 S. Broadway Littleton, CO 80121
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,341 Reviews)

ES
gravatar
Ella S.
Littleton, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2023
0
Category: Service
Sales
MAKE THEM WASH THE CAR BEFORE YOU PURCHASE - DO NOT BUY WARRANTIES

I do not recommend Suzanne Dumont, Derek Ballew, or the ass clown Ray Armijo (or Alderette to match the website) at Hyundai. Originally we came to purchase a Hyundai for my mom but I ended up purchasing a used Lexus for myself. During the walkthrough the car was dirty and upon pointing out a scratch on the side all Suzanne said was “all these cars have scratches, even the new ones”. After purchase they had to keep it overnight to fix some molding from the windshield being replaced and said they would detail it. Upon picking it up the next day I saw a severe scratch on the bumper like someone dragged something right down the middle and the hood looked like someone tap danced on it. This was not made known to me prior to purchase and no where on the paperwork did it say how bad the scratches were. I went back in to the dealership because they had the audacity to put their branding stickers on a vehicle they were too lazy to buff and I wanted it removed. I spoke to Derek the sales manager with Suzanne and she said “you knew about the scratches”, I told them I found out about the scratches the next day when the car was clean and after the purchase. Then Derek basically rushed me out saying he’ll call me in the afternoon. Three days later and no call and when I tried to call his direct line it had been forwarded to the receptionist.

I thought I would try to speak to the GM Ray who basically started yelling at a female, hiding behind his phone saying that “I bought a used car and they are sold as is” when I tried to speak he interrupted me and then said “maybe I should call back when I’m ready to listen to him”. I hung up because I WILL be coming in to the dealership to see if that pompous ass Ray would like to try to speak to me like that I’m person.

As is to me means the dealership making a customer aware of any/all body damage to the vehicle so the customer can make an informed decision, which they failed to do. Now, instead of trying to do the right thing, the papers are signed and any customer service they had went with me as I drove off the lot.

This dealership and these people I encountered are the epitome of a used car lot and it is mostly family members that work here because clearly turds don’t fall far from the asshole, Especially you RAY! I feel sorry for the customers that choose this awful place of business! They are professional ass kissers until you buy! We did end up buying my mom a Hyundai but at Arapahoe Hyundai and that is where I suggest everyone goes!
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