Redhawk Auto Service


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1185 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 1 hour ago
KYLE F. on 08/05/2017
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"Air conditioning "
Rodney was great with customer service. I was a little disappointed that the initial testing and the diagnosis testing was separate which both cost over 100$ but I know A/C systems aren't easy and I was notified during the whole process. I recommend Redhawk for A/C, just know that air conditioning is not cheap anywhere you go.
Vehicle: Toyota Tacoma
Service Date: 08/05/2017
Review Created: 08/05/2017 08:22 PM
Fong V. on 07/22/2017
Recommended badge inactive Recommended
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Fong said he had to wait too long for the service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
NICK W. on 07/20/2017
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"Manuel makes this place work......"
Being a repeat customer at Redhawk is a pleasure although the smog machine has been broken twice as happened yesterday causing a return visit with our second auto. Working in the hot garage in 100 degree heat cannot be a happy thing to do....your staff is to be acclaimed for working through it.
Vehicle: Toyota Matrix
Service Date: 07/19/2017
Review Created: 07/20/2017 09:31 AM
Dan P. on 07/11/2017
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"Quick and courteous "
I never like dealing with auto repair shops. I am a retired master tech and know exactly what I want and need before I walk through the door. I don't want upsales, or add one. Other than the standard upsale issue, the staff was nice and the service was quick.
Vehicle: Ford Ranger
Service Date: 07/11/2017
Review Created: 07/11/2017 07:59 PM
MARK J. on 06/27/2017
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"Smog Cert"
It was fast and completed on time.
Vehicle: Ford Pickup
Service Date: 06/27/2017
Review Created: 06/27/2017 08:08 PM
Darryl J. on 06/14/2017
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Darryl said this business was pretty good, but they were not able to repair his vehicle. He also said the employee who was helping him took good care of him and he did an excellent job.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 05/07/2017
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"AC service. "
Paul was a great advisor.
Vehicle: Honda Pilot
Service Date: 05/06/2017
Review Created: 05/07/2017 03:21 PM
Ostar A. on 02/06/2017
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Ostar said this business had good service.
Vehicle: Scion xA
Category: Service
Service Date: 02/03/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
SANGDOW t. on 01/18/2017
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"Engine Lights on Volvo XC90"
Service rep. was Knowledgeable, Friendly and keep me inform.
Vehicle: Volvo XC90
Service Date: 01/11/2017
Review Created: 01/18/2017 08:16 PM
Robin B. on 01/03/2017
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Robin said that when she spoke to Chad about her estimate he told her that he would include an air filter. When it was time to check out it was not there and she had to pay for it.
Vehicle: Acura TSX
Category: Service
Service Date: 12/31/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
June S. on 12/26/2016
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June said she would recommend this business for service.
Vehicle: Hyundai XG300
Category: Service
Service Date: 12/09/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Gary W. on 12/15/2016
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Gary said he is still having issues with his vehicle.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/16/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
PIPPA P. on 09/27/2016
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"Great"
always friendly and always excellent service......I keep coming back!
Vehicle: Chevrolet Avalanche
Service Date: 09/24/2016
Review Created: 09/27/2016 10:55 AM
KEVIN H. on 09/21/2016
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"Very friendly "
Good customer service . Did not try to sell me stuff I did not need
Vehicle: Infiniti QX50
Service Date: 09/20/2016
Review Created: 09/21/2016 08:11 PM
Harold F. on 08/19/2016
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"Clean, modern facility, professional staff, online appointment and coupon, quick service. "
Good experience overall. Just had an oil change and tire rotation. I will be back. Only negative is that my tires were all filled to 45-47 psi, when door sticker calls for 37. Fortunately, I noticed it on dash screen, let 8-10 psi out of each tire before driving 300 miles out of town next day.
Vehicle: Chrysler 200
Service Date: 08/18/2016
Review Created: 08/19/2016 08:27 PM
John L. on 08/19/2016
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John said this business tried selling him things he didn't need.
Vehicle: Infiniti M35
Category: Service
Service Date: 08/15/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Salvador L. on 08/04/2016
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Salvador said the vehicle was not ready on time, they told him it will take an hour and a half but it took over two hours.
Vehicle: Honda Accord
Category: Service
Service Date: 08/01/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
REZA R. on 06/30/2016
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"Honest mechanic shop. "
They are not pushy, honest.
Vehicle: Toyota Tacoma
Service Date: 06/28/2016
Review Created: 06/30/2016 10:41 AM
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

What a kind and honest review! Thank for taking the time out of your busy schedule to post it. We appreciate your business and continued patronage.

Tom Grady
Owner
Theodore C. on 06/25/2016
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Theodore said this business was not perfect and he had to wait longer than he would have wanted to.
Vehicle: BMW 330i
Category: Service
Service Date: 05/25/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

Thank you for taking the time to provide such an honest review! Taking care of our customers and their vehicles is our #1 priority! We take appointments and do our best to get them done as quickly and efficiently as possible. We apologize for your longer than usual wait time. We look forward to providing you with more excellent auto service in the future.

Tom Grady
Owner
Stanly S. on 05/18/2016
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Stanly said he thought the service was a bit expensive.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/13/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

Thank you for taking the time to provide such an honest review! Redhawk Auto Service is always striving to do our very best by keeping our value up and our costs down. By purchasing quality parts and employing ASE Certified Mechanics we are able to provide the best quality and customer service around. Don’t miss out on our special offers and discounts by providing your email address or visiting our website at RedhawkAuto.com. Taking care of our customers and their vehicles is our #1 priority!

Tom Grady
Owner
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