Redhawk Auto Service


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1153 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 5 hours ago
Darryl J. on 06/14/2017
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Darryl said this business was pretty good, but they were not able to repair his vehicle. He also said the employee who was helping him took good care of him and he did an excellent job.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 05/07/2017
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"AC service. "
Paul was a great advisor.
Vehicle: Honda Pilot
Service Date: 05/06/2017
Review Created: 05/07/2017 03:21 PM
Ostar A. on 02/06/2017
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Ostar said this business had good service.
Vehicle: Scion xA
Category: Service
Service Date: 02/03/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
SANGDOW t. on 01/18/2017
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"Engine Lights on Volvo XC90"
Service rep. was Knowledgeable, Friendly and keep me inform.
Vehicle: Volvo XC90
Service Date: 01/11/2017
Review Created: 01/18/2017 08:16 PM
Robin B. on 01/03/2017
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Robin said that when she spoke to Chad about her estimate he told her that he would include an air filter. When it was time to check out it was not there and she had to pay for it.
Vehicle: Acura TSX
Category: Service
Service Date: 12/31/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
June S. on 12/26/2016
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June said she would recommend this business for service.
Vehicle: Hyundai XG300
Category: Service
Service Date: 12/09/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Gary W. on 12/15/2016
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Gary said he is still having issues with his vehicle.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/16/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
PIPPA P. on 09/27/2016
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"Great"
always friendly and always excellent service......I keep coming back!
Vehicle: Chevrolet Avalanche
Service Date: 09/24/2016
Review Created: 09/27/2016 10:55 AM
KEVIN H. on 09/21/2016
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"Very friendly "
Good customer service . Did not try to sell me stuff I did not need
Vehicle: Infiniti QX50
Service Date: 09/20/2016
Review Created: 09/21/2016 08:11 PM
Harold F. on 08/19/2016
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"Clean, modern facility, professional staff, online appointment and coupon, quick service. "
Good experience overall. Just had an oil change and tire rotation. I will be back. Only negative is that my tires were all filled to 45-47 psi, when door sticker calls for 37. Fortunately, I noticed it on dash screen, let 8-10 psi out of each tire before driving 300 miles out of town next day.
Vehicle: Chrysler 200
Service Date: 08/18/2016
Review Created: 08/19/2016 08:27 PM
John L. on 08/19/2016
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John said this business tried selling him things he didn't need.
Vehicle: Infiniti M35
Category: Service
Service Date: 08/15/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Salvador L. on 08/04/2016
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Salvador said the vehicle was not ready on time, they told him it will take an hour and a half but it took over two hours.
Vehicle: Honda Accord
Category: Service
Service Date: 08/01/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
REZA R. on 06/30/2016
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"Honest mechanic shop. "
They are not pushy, honest.
Vehicle: Toyota Tacoma
Service Date: 06/28/2016
Review Created: 06/30/2016 10:41 AM
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

What a kind and honest review! Thank for taking the time out of your busy schedule to post it. We appreciate your business and continued patronage.

Tom Grady
Owner
Theodore C. on 06/25/2016
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Theodore said this business was not perfect and he had to wait longer than he would have wanted to.
Vehicle: BMW 330i
Category: Service
Service Date: 05/25/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

Thank you for taking the time to provide such an honest review! Taking care of our customers and their vehicles is our #1 priority! We take appointments and do our best to get them done as quickly and efficiently as possible. We apologize for your longer than usual wait time. We look forward to providing you with more excellent auto service in the future.

Tom Grady
Owner
Stanly S. on 05/18/2016
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Stanly said he thought the service was a bit expensive.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/13/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Tom & Donna G. at Redhawk Auto Service responded on 07/02/2016

Thank you for taking the time to provide such an honest review! Redhawk Auto Service is always striving to do our very best by keeping our value up and our costs down. By purchasing quality parts and employing ASE Certified Mechanics we are able to provide the best quality and customer service around. Don’t miss out on our special offers and discounts by providing your email address or visiting our website at RedhawkAuto.com. Taking care of our customers and their vehicles is our #1 priority!

Tom Grady
Owner
Solveig G. on 05/14/2016
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Solveig said this business was very good.
Vehicle: Buick Century
Category: Service
Service Date: 05/10/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
GEORGE D. on 05/10/2016
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"George Dimogiannis"
Very good service from Shawn
Vehicle: Kia Soul
Service Date: 05/08/2016
Review Created: 05/10/2016 09:55 AM
Tom & Donna G. at Redhawk Auto Service responded on 06/25/2016

We appreciate your positive feedback. We will let Shane know he did a good job. It’s customers like you help us thrive and encourage us to continue in the automotive service and repair trade.

Tom Grady
Owner
ROBERT W. on 05/05/2016
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"Smog"
Nice place. They were fast and efficient. My only suggestion would have been to call me when my vehicle was done. I walked backed to the place and saw my car in the parking lot.
Vehicle: Nissan Altima
Service Date: 05/03/2016
Review Created: 05/05/2016 06:44 AM
Tom & Donna G. at Redhawk Auto Service responded on 06/25/2016

Thank you for taking the time to provide such an honest review! We have shared your suggestion with our management team and will be working harder to achieve a more timely contact process. Taking care of our customers and their vehicles is our #1 priority! Please tell your friends and family! We look forward to providing you with even more outstanding auto service in the future.

Tom Grady
Owner
Cade A. on 04/18/2016
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Cade said his only concern was the business was able to get him in for service on short notice and were timely concerning a coolant issue but they suggested he replace the thermostat in the vehicle which he had replaced a short while ago.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/16/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Alex M. on 03/03/2016
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Spoke with Lana. She said this business did a good job.
Vehicle: Toyota Yaris
Category: Service
Service Date: 02/29/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
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