Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

275 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 3 days ago
Dan T. on 05/25/2017
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"One of the last of the great auto shops in Boulder"
Jeff's been around for quite a while servicing autos in Boulder. This doesn't happen by accident... you don't get to stay in business this long by being a Scheister. Keep up the good work, Jeff!
Vehicle: Ford Pickup
Service Date: 05/19/2017
Review Created: 05/25/2017 11:39 AM
Dave A. on 05/18/2017
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"Big vehicle care EXCELLENT"
I have a smallish van conversion RV. It is great to have a place in town that I can take it too that is friendly with great rates and take care of everything from tire alignment to engine maintenance.
Vehicle: RAM ProMaster 3500
Service Date: 05/16/2017
Review Created: 05/18/2017 09:13 AM
Tom H. on 05/14/2017
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"Comprehensive"
This is THE place to go to know exactly what your vehicle needs repaired
and such repairs are carried out with complete attention to detail that
provides total trust, safety, and optimal vehicle performance.
Vehicle: Kia Optima
Service Date: 05/12/2017
Review Created: 05/14/2017 05:55 AM
John B. on 05/03/2017
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"Helpful and friendly"
Jeff took excellent care of my Honda Accord, it needed a radiator flush and to replace the serpentine belt. He did it in just over two hours allowing me to continue on with my day and stay productive.
Vehicle: Honda Accord
Service Date: 05/01/2017
Review Created: 05/03/2017 01:42 AM
Christian L. on 04/26/2017
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"Competence"
Competent and friendly
Vehicle: BMW 328i
Service Date: 04/24/2017
Review Created: 04/26/2017 07:45 AM
Elizabeth S. on 04/21/2017
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Elizabeth said this business did a good job. The service took longer than she expected.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Andrew B. on 04/19/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Disappointed."
I had issues with vibration so I took my vehicle in to get a tire balance. They balanced the tires, and it did not fix. Had them balance the next day, they took out very large amounts of weights on some tires and added more weights on others, apparently the balance of the tires VASTLY changed in 24 hours.....not possible. I asked them how.. they said "our balancer is finicky"....... Really? is that an excuse?
They gave me another bill. I drove away. The vibrations got even worse.

Went to discount tire the next day and they said the tire balancing was was out. They re-balanced me for $10. Vibrations disappeared.
Other shops I go to, they dont charge me until they fix the problem. This shop tried their solutions and gave me bills all along the way. Didn't seem to care as much.
Friendly service though. I wanted to like you.
Vehicle: Toyota
Service Date: 03/22/2017
Review Created: 04/19/2017 08:34 PM
Jeff M. at Spruce Street Auto & 4x4 Center responded on 04/20/2017

Stop back in   I'll give you a refund  If what we did was not right I want to make it right

Jeff McKinny
Owner
303-444-1176
Jackie M. on 04/07/2017
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"A few small fixes & it's like a new car!"
Thanks again!!! You found all the rattles (I drove it down Hover in Longmont just to check) and it is such a quiet ride now. It's so nice.
Vehicle: Honda Element
Service Date: 04/05/2017
Review Created: 04/07/2017 01:27 PM
Kim K. on 03/31/2017
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"Quick Repair"
Had part and repaired quickly at reasonable price.
Vehicle: Mazda MPV
Service Date: 03/29/2017
Review Created: 03/31/2017 07:21 AM
Virginia L. on 03/24/2017
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Virgina said this business performed really good work and nothing was left undone. They were pretty sweet and they informed her how long it would take.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/16/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 03/15/2017
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"Best mechanics in Boulder."
There is no more honest and professional qualified mechanics in the Boulder area.
Vehicle: Isuzu Rodeo
Service Date: 03/14/2017
Review Created: 03/15/2017 09:19 PM
Jeannie P. on 03/08/2017
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"150k checkup = super service"
Thanks, Jeff, for putting my 2001 Escape on the healthy road to the next 150,000 miles. Your work from day one has kept us going and going and going, which made the 150k checkup a breeze.
Vehicle: Ford Escape
Service Date: 03/06/2017
Review Created: 03/08/2017 12:48 PM
Dat N. on 03/04/2017
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Dat said the service was good. He's used them before and he likes the employees.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 03/01/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Megan N. on 02/21/2017
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Megan said this business provides good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/01/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Garth B. on 02/17/2017
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"Location"
Personable service.
Vehicle: Ford Expedition
Service Date: 02/15/2017
Review Created: 02/17/2017 06:59 AM
Nikolai G. on 02/17/2017
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Nikolai said the staff at this business were awesome and they did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/10/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 01/28/2017
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"Best mechanics in Boulder."
Great service, very dependable, it's like visiting friends. Never have to worry if it's done right. My car never goes back in for the same problem. It's fixed 1st time every time.
Vehicle: Isuzu Rodeo
Service Date: 01/26/2017
Review Created: 01/28/2017 09:14 AM
Rita B. on 01/21/2017
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Rita said this business did good work and they were honest.
Vehicle: Mazda 6
Category: Service
Service Date: 01/02/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 01/21/2017
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David said everything was good during his visit to this facility. He said they helped him out with what he had going on and they knew what they were doing.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/18/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Scott S. on 01/11/2017
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"Ford E350 Front End Alignment"
I received fast & friendly service for this alignment. This box truck created a challenge for most alignment outlets due to height. The price was very reasonable.
Vehicle: Ford E-350 Super Duty
Service Date: 01/10/2017
Review Created: 01/11/2017 05:19 AM
Displaying Review 1 - 20 of 275 in total