Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

275 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 2 days ago
Ian H. on 09/23/2014
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Ian said this business provides good service and they do not cut corners.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 09/15/2014
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Tony F. on 09/20/2014
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"Great people to work with."
They always make sure your car and you are safe on the road. Great people to work with.
Vehicle: Ford Pickup
Service Date: 09/19/2014
Review Created: 09/20/2014 07:06 AM
Susie B. on 09/20/2014
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Susie said she has been going to this business for a while and Justin is always helpful.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 08/29/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Jeff K. on 09/20/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said they were easy to deal with. The price was exactly what they quoted and they did a good job. He was pleased with the ending result.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/15/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Joshua P. on 09/13/2014
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Joshua said he knows the owner of this business, and he is really friendly and helpful. He has helped him in the past, and Joshua usually telephones him for suggestions. He had an alignment done and it came out really well. He would absolutely recommend them to others.
Vehicle: Nissan Maxima
Category: Service
Service Date: 09/05/2014
Review Created: 09/13/2014
This review was collected via phone interview by Customer Research Inc.
Nick J. on 09/11/2014
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Nick said that they are very detailed and their work is good.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/08/2014
Review Created: 09/11/2014
This review was collected via phone interview by Customer Research Inc.
Ross V. on 09/10/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Lack of attention to safety concern"
When I dropped off my truck I wrote on the envelope that I left my key in that my truck was making a whirring sound. After picking up my truck it is still making the same sound. I still question the safety of my truck.
Vehicle: Toyota Tundra
Service Date: 09/09/2014
Review Created: 09/10/2014 11:05 PM
David W. on 09/10/2014
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David said he was satisfied with this business.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/11/2014
Review Created: 09/10/2014
This review was collected via phone interview by Customer Research Inc.
Quinn M. on 08/27/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Julie. She said the business was nice but they were suppose to put both her front tires on the back of her vehicle. Instead, they put one on the inside and one on the outside, which was confusing to her.
Vehicle: Mercedes-Benz Sprinter 3500
Category: Service
Service Date: 08/25/2014
Review Created: 08/27/2014
This review was collected via phone interview by Customer Research Inc.
Vera V. on 08/26/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always satisfied"
always satisfied with the service
Vehicle: Buick LeSabre
Service Date: 08/26/2014
Review Created: 08/26/2014 07:45 PM
Randy H. on 08/21/2014
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Spoke with Chris. She said this business always fixes her vehicle in a timely manner.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/15/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Larkin G. on 08/12/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larkin said the facility did a good job and it was done on time.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/07/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
Jerry N. on 07/28/2014
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Jerry said he is very happy with this business, and the work they provide.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/25/2014
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Daniel P. ReScore Review on 07/25/2014
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not good enough"
It takes 5 minutes to hoist a car up and check the differential fluid. I should have gone to Big O tires where they would have checked that for free instead of getting nickle and dimed out of 15$
Vehicle: Toyota 4Runner
Service Date: 07/23/2014
Review Created: 07/24/2014 07:55 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed "
I was charged 15$ to be told my differential fluid was fine. That's a rip, I won't be coming back
Vehicle: Toyota 4Runner
Service Date: 07/23/2014
Review Created: 07/24/2014 07:55 PM
Jeff M. at Spruce Street Auto & 4x4 Center responded on 07/25/2014

I am sorry you feel that way but we did put you car up on the hoist and we also had the Mechanics time to pay for.

Jeff McKinny
Owner
303-444-1176
Jan L. on 07/23/2014
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"F150 ball joints"
Excellent, conscientious service. Thank you.
Vehicle: Ford Pickup
Service Date: 07/23/2014
Review Created: 07/23/2014 07:55 PM
Dave W. on 07/23/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Shop"
Could not have had a better experience!
Vehicle: Ford Pickup
Service Date: 07/09/2014
Review Created: 07/23/2014 05:50 PM
John B. on 07/23/2014
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John said the business did a good job, and it was very easy.
Vehicle: Honda Accord
Category: Service
Service Date: 07/21/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Amy W. on 07/23/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said she really liked the service. Jeff, the mechanic, is a very nice guy who works with women very well on explaining all the issues so they can understand them. She mentioned that he was honest and trustworthy.
Vehicle: Volkswagen Rabbit
Category: Service
Service Date: 06/24/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
David W. on 07/23/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
David said the estimate was too high, and he does not think the job was done right. He said the problem was not researched correctly, and thinks it was not as bad as they said.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/27/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Steven G. ReScore Review on 08/08/2014
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steven said he originally took his vehicle into this business because the service engine light came on. They fixed some things, he drove his vehicle about 20 miles and the service engine light came once again. The service light kept coming on numerous times so he went back to this business. They told him it was just a c02 light and it was not a big deal. He had some questions and Jeff answered them to his satisfaction. His experience was good.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/15/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Steven said everything was fine, but he had some questions about his recent bill.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/15/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Jeff M. at Spruce Street Auto & 4x4 Center responded on 07/28/2014

Steven  Give me a call and we can discuss the bill or I can explain it better to you

Jeff McKinny
Owner
303-444-1176
Displaying Review 241 - 260 of 275 in total