Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

295 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 22 days ago
Donna D. on 11/07/2014
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Donna said Jeff is really good and does a good job.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/05/2014
Review Created: 11/07/2014
This review was collected via phone interview by Customer Research Inc.
Candance A. on 11/05/2014
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Candance said the service was great.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/15/2014
Review Created: 11/05/2014
This review was collected via phone interview by Customer Research Inc.
Dylan M. on 11/04/2014
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Dylan said this business did everything he needed to get done.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/30/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Scott C. on 10/28/2014
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"Very personable guys."
I had a great experience at Spruce Street 4x4, I knew the used Jeep I recently purchased needed some work done, but I didn't exactly know what. They explained and showed me every issue that the jeep had and sent me estimates over e-mail so that I could plan for the repairs financially. More importantly, they did all this with no attitude, no judgement and no pressure which is a rarity among other garages.
Vehicle: Jeep Grand Cherokee
Service Date: 10/27/2014
Review Created: 10/28/2014 11:56 AM
Eric F. on 10/28/2014
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Eric said this business is great. The staff was fair and the owner, Jeff, was really fair to him as well. Jeff provided outside service that was of value to him. He let him borrow his battery pack to jump his vehicle multiple times. Jeff treats him like a person and not just a customer.
Vehicle: Chrysler Town
Category: Service
Service Date: 10/22/2014
Review Created: 10/28/2014
This review was collected via phone interview by Customer Research Inc.
Matt B. on 10/28/2014
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Matt said this business is very helpful and really good. They have a well rounded knowledge of different makes of vehicles.
Vehicle: Honda Civic
Category: Service
Service Date: 10/24/2014
Review Created: 10/28/2014
This review was collected via phone interview by Customer Research Inc.
Gene L. on 10/24/2014
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Gene said Jeff is honest and helpful. He said he feels confident that he will not do anything wrong.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/14/2014
Review Created: 10/24/2014
This review was collected via phone interview by Customer Research Inc.
Dennis C. on 10/21/2014
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Dennis said they are the best and the cheapest.
Category: Service
Service Date: 09/30/2014
Review Created: 10/21/2014
This review was collected via phone interview by Customer Research Inc.
Jonathon H. on 10/17/2014
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Jonathon said the work this business did was really good however, the time frame was really off. He had called a week in advance to schedule an appointment. A staff member later came back and said they could not even get his vehicle in yet. He had scheduled for a Wednesday but they did not get done with his vehicle until the following Tuesday.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 10/14/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Glen J. on 10/16/2014
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Glen said the business was great. They diagnosed his vehicle quickly.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 09/26/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Angie P. on 10/14/2014
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Angie said she thought it was a little overpriced and she would not recommend them because of this.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/23/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Inken P. on 10/13/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good as always but"
As usual the work was done efficiently and on time and I was happy with it. However, I do wish that expensive and necessary maintenance work would be mentioned BEFORE it's actually due. Someone telling me 3000 miles ago that I needed to get $700 worth of work done would've enabled me to have the money ready at the time. Now, because I wasn't informed until the last minute, I have to wait another 3 months at least before I can have the money available. This isn't the first time this has happened.
Vehicle: Hyundai Tucson
Service Date: 10/10/2014
Review Created: 10/13/2014 06:20 AM
Raul C. on 10/13/2014
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Spoke with Michelle. She said the business provides good work.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/10/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
Alex G. on 10/11/2014
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Alex said this business did a good job at the price expected. He stated they found things that were unsafe and he is glad they did.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/02/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
Gary K. on 10/08/2014
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Gary said this business is the best.
Category: Service
Service Date: 10/03/2014
Review Created: 10/08/2014
This review was collected via phone interview by Customer Research Inc.
Kat H. on 10/07/2014
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"Great Service"
Having never visited this business before it was great that they were flexible with my work schedule. Curious and friendly ????
Vehicle: Volkswagen New Beetle
Service Date: 10/07/2014
Review Created: 10/07/2014 08:58 PM
Kate G. on 09/25/2014
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"On time service and honest work"
Overall good experience. Recommended.
Vehicle: Ford Escape
Service Date: 09/22/2014
Review Created: 09/25/2014 09:15 AM
Sandy K. on 09/25/2014
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"THE BEST"
Spruce Street Auto always goes the extra mile. Means so much. Jeff is a nonpariel mechanic. Finally found The One. And he does it all with a big smile!
Vehicle: Toyota Pickup
Service Date: 09/23/2014
Review Created: 09/25/2014 08:20 AM
Ed C. on 09/24/2014
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"Focused Customer Service."
I appreciated the customer service without any distractions, and totally appreciated the verbal and written feedback specific to my problem, in a friendly and courteous manner. Nice people to deal with, and I thank Jeff for that.
Vehicle: Ford RV Cutaway
Service Date: 09/24/2014
Review Created: 09/24/2014 08:25 PM
Mark M. on 09/23/2014
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Mark said everything was fine with the business. They were honest, forthright and saved him a little money.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/19/2014
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 241 - 260 of 295 in total