Hello Don, The oil change service with a 47 point inspection takes around 45 minutes to 1 hour to perform. The transmission service takes about 45 minutes to do and The 35,000 mile service inspection shows 1 hour to perform. We performed these other services while waiting for the oil filter housing to show up which is only available from the dealer, There is not a after market one available. These are only made out of plastic and can only be removed and installed so many times. We did not charge you for the housing($45.88+tax) and did not charge for 35k inspection 1 hour ($104.00) which the dealer and most places would charge for. There is the savings by coming to us. We have had a deep conversation with the employee about not cleaning up after him self. Sorry about the inconvenience.