Valvoline Express Care


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

164 Reviews

95% Would Recommend
Latest Review 23 days ago
Tom K. on 08/31/2017
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Tom said they did quality work. They are eager to please and they are very honest. They give the customer a square deal and they let them know what they are paying up-front. They stand behind it. They are a top-notch business.
Vehicle: Ford Focus
Category: Service
Service Date: 08/10/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Kent T. on 08/31/2017
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Kent said his overall experience was excellent. They are able handle the problems. The prices are reasonable. They have gone there for years. The staff is always helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/12/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Daniel V. on 08/31/2017
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Daniel said they did a good job and they provided good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Kirk P. on 08/21/2017
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Kirk said this business was up front with everything. There were a couple of things that he would have done a bit differently, but for the most part he was satisfied.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Jason B. on 08/17/2017
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Jason said this business was honest and reasonable. He will be recommending them for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Betty T. on 08/14/2017
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Betty said this business took awhile to get to her vehicle. However, Ernest was nice and did the best that he could.
Vehicle: Dodge Cutaway
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Jong Hoon K. on 07/30/2017
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Jong said the manager James is really nice and he felt comfortable.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Mark D. on 07/28/2017
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Mark said the experience was excellent. The service was fast and inexpensive. The people were nice. He would recommend the business to anybody who wants fast and nice service.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Kate M. on 07/27/2017
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"Easy, friendly and no nonsense "
I always use this shop for oil changes. They never try to up-sell me or jerk me around. This is the second time I've brought my car to them for something more serious. Both times they have been so friendly and accommodating. The first time they order the necessary part then found my existing part and fixed the car while eating the cost of the useless ordered part. This time they made time for me two days in a row because of a flaky tow company. As soon as my car got there they started fixing it, and had it back to me in a day. They've given me rides home and offered me a loaner car. Their prices are pretty standard. Kindness, honesty and smiling faces go a long way in car repair for me so I'll keep going back.
Vehicle: Nissan Pathfinder
Service Date: 07/26/2017
Review Created: 07/27/2017 08:08 PM
Jackie W. on 07/23/2017
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Jackie said the business is usually good. It was good service on this visit, but a little overpriced. They charged $96 just to reconnect a hose.
Vehicle: Ford Escort
Category: Service
Service Date: 07/15/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Roger W. on 07/22/2017
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Roger said everything this business did was excellent. They got right on it, and they took care of it for him.
Vehicle: Mercedes-Benz E500
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Stew D. on 07/21/2017
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Stew said it could have been better.
Vehicle: Ford Econoline
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Katrina L. on 07/19/2017
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Katrina said this business is good.
Vehicle: Chevrolet Astro Passenger
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Al K. on 07/16/2017
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"Helpful"
I had a noise after them fixing my brakes, and they willingly took care of it at their expense
Vehicle: Toyota Tacoma
Service Date: 07/13/2017
Review Created: 07/16/2017 11:55 AM
Tami K. on 07/12/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Tami said this business charged her over $800.00 to fix a radiator leak. After they replaced it, the air conditioner stopped working. She likes the business but they need to repair the problem correctly so customers don't have to keep coming back to pay more money.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 07/03/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Jose M. on 06/30/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jose said they told him they put oil in the vehicle when they did not and they overcharged him.
Vehicle: BMW 325xi
Category: Service
Service Date: 06/27/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Charlie W. on 06/30/2017
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Charlie said she has been taking her vehicle to this business for years. She said they do all the maintenance and they keep track of what needs done next to her vehicle. She said they tell her what is important and what is not important. They just replaced the fuel pump in her 1995 Trans-Am and the price was reasonable.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 06/16/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Judy R. on 06/28/2017
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Judy said the employees are always professional, and quick. She likes them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/19/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Kent T. on 06/24/2017
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Kent said the staff at this business bent over backwards to fix his vehicle. He had a blown head gasket and they worked hard to repair it. Rocky showed him the filter and proved to him what was wrong with his vehicle. The staff were honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Loretta J. on 06/22/2017
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Loretta said the staff were good to her.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/17/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 164 in total