Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

288 Reviews

95% Would Recommend
Latest Review 9 days ago

Reviews


ME
Maggie E.
Oregon
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Maggie said the business was very nice and they recognize her when she gets there, they were able to fix her vehicle for a reasonable price. She wants to thank this business for their service.
This review was collected via phone interview by Customer Research Inc.

MF
Myra F.
Portland, OR
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
James and his staff are always great!!!
Every time I have an automobile issue, rattle,squeak, check engine, turn signals, engine knock, window washer hose, oil change, everything they take care of it.
Provides estimates of cost, if I have to leave my car, I get calls with information on the status of my car.
I have referred many and any of my family and friends to James and crew for the best car care.

JL
Janice L.
Oregon
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Spoke with Anthony. He said everything was great.
This review was collected via phone interview by Customer Research Inc.

TH
Thomas H.
Oregon
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Thomas said the business does good work. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

WW
Wali W.
Oregon
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Wali said he came to the business after a bad experience with another mechanic who incorrectly diagnosed the problem with his vehicle. The staff here made the correct diagnosis and fixed the problem. He also mentioned he appreciates the service.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Oregon
Toyota Previa
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/27/2019 Category: Service
Mike said this business left him a quart short of transmission fluid and his vehicle started making noise. He took the vehicle to another location in Washington and they advised him that they do not work on his type of vehicle. When he showed them the receipt they provided him with a quart of fluid and his vehicle seems to be running better. However, he had several things done and now he's wondering if they put enough fluid in his differential and his transfer case.
This review was collected via phone interview by Customer Research Inc.

LA
Lucy A.
Oregon
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Lucy said the staff at this business did a good job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Oregon
Chrysler 200
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/26/2019 Category: Service
Mark said he had asked the staff to take a look at a few things, and they gave him a less than pleasant attitude that he did not appreciate.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Oregon
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Mark said the service was quick, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Portland, OR
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Friendly service
They are always helpful and friendly and fix my car quickly.

JB
Jonathan B.
Oregon
Subaru Legacy Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Jonathan said the work was done and they were able to complete all of the vehicle needs. He did discover after leaving that one of his hoses was not connected, he fixed that himself.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Oregon
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Luis said they do a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Salem, OR
GMC Safari Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Knowledge, accuracy.
Excellent I towed my van at night and it was done in 2 days, really fast I recommend this shop people very transparent and good to do business and yes I be back

SS
Shawn S.
Oregon
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Shawn said the employees were really friendly. They were knowledgeable. They completed the service quickly. They completed service at an affordable price.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Vancouver, WA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Anthony said it's a little high priced since they don't offer certain things.
This review was collected via phone interview by Customer Research Inc.

MF
Myra F.
Portland, OR
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
James and his staff are always great!!!
As always the people at Valvoline Express Care Whitaker Road are great, answers all of my questions, explains issues, kept me informed of status of repairs. fair price for repairs,,,,,,,I have referred many of my friends to these guys...

MW
Mike W.
Oregon
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Mike said the service was good.
This review was collected via phone interview by Customer Research Inc.

JJ
Jennifer J.
Oregon
Toyota Highlander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/20/2018 Category: Service
Jennifer said the business did not fix her vehicle and she ended up wasting almost $750. The timing belt was not put on correctly, and there was an oil leak from capsules that were replaced. She had to take her vehicle in somewhere else for them to get the issue fixed.
This review was collected via phone interview by Customer Research Inc.

TB
Tye B.
Oregon
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Tye said this business did pretty good. They worked with him pretty well and he did not have any issues. His problem was solved.
This review was collected via phone interview by Customer Research Inc.

GT
Gloria T.
Oregon
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Gloria said she has used this business for 5 years. They are really helpful and are able to get the work done in a day. She has always been happy with them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 288 in total