Comfort Auto & Body Repair


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

636 Reviews

97% Would Recommend
Latest Review 4 days ago
Norbert I. on 10/17/2017
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"Fixed my car!"
Had my car with an odd issue it was sitting in my driveway for months, they resolved it quickly and professionally.
Vehicle: Acura Integra
Service Date: 10/17/2017
Review Created: 10/17/2017 10:32 PM
James M. on 10/01/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Still owe me $139 for towing cost"
I've had excellent experiences with Comfort so far, but I am still owed $139 for a towing charge that Comfort said they would cover after having installed a faulty distributor on my 2004 Nissan Frontier. To their credit, when I showed up with the receipt for said towing they immediately cut a check, but they made it payable to the towing company, which I stupidly did not notice until I got to my bank. I then went to the towing company to see if they could simply sign the check over to me. They could not, so I went back to Comfort and presented them with said check. The lady at the counter was mean about it, as if it was somehow MY problem, but one of the mechanics was there as well, saw the whole exchange, and to Comfort's credit, said that she was new and maybe didn't understand the situation. I was told that I would be contacted the next day, but this did not happen. As of right now, Comfort owes me $139 in towing costs. I am more than willing to assume that they are acting in good faith and that I will eventually be recompensed, but it is true that I am frustrated by their slowness in resolving the matter.
Vehicle: Nissan Frontier 2WD
Service Date: 09/06/2017
Review Created: 10/01/2017 08:09 PM
Joey P. on 09/29/2017
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Joey said the staff was very nice, and the price was fine. They worked with his schedule.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/21/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert E. on 09/09/2017
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"good customer service, very helpful"
Great to work with, go out of theit way to help in any way. I would recommend to others. Thx
Vehicle: Volkswagen Passat
Service Date: 09/07/2017
Review Created: 09/09/2017 09:13 AM
Emma B. on 08/28/2017
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Emma said the staff made her stressful situation painless and fast. She appreciated that they took really good care of her, really quickly. She had great communication with Ron, the technician.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Jake C. on 08/28/2017
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Jake said he was satisfied with everything done.
Vehicle: Ford Escort
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 08/21/2017
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David said the business is consistently good. This time they have been troubleshooting a problem for awhile. They are a great staff.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/10/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Jason M. on 08/21/2017
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Jason said he was pleased with the good service. The employees were knowledgeable about his older vehicle.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Kalen G. on 08/11/2017
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"Very friendly, fast turnaround"
These folks are great. Communicative and fair. They were able to help me out pretty quickly. Highly recommended.
Vehicle: Volkswagen Golf
Service Date: 08/10/2017
Review Created: 08/11/2017 10:32 AM
Garrett G. on 08/11/2017
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Garrett said his overall experience has always been good.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Nathan R. on 08/08/2017
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"Best Shop in PDX"
I have been bringing my cars to Comfort for years. Each time, they to a superb job, have friendly service, are honest and care about their customers. I can't recommend them enough. Need car repair? Look no further than Comfort Auto & Body Repair.
Vehicle: Honda Pilot
Service Date: 08/07/2017
Review Created: 08/08/2017 08:41 PM
Julie G. on 08/02/2017
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"They go the extra mile for their customers!"
Brought the car in with no appointment needing it fixed before leaving town the next day. They did it! No muss no fuss. AND they washed the car. AND cleaned the inside of the windows! Whaaat? Great service. Love these guys!
Vehicle: Kia Sedona
Service Date: 07/31/2017
Review Created: 08/02/2017 06:18 AM
Travis K. on 07/31/2017
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Travis said the business originally scheduled him on a holiday. He had a hunch to check on it and they said they were close. The work they did was fine.
Vehicle: Dodge Charger
Category: Service
Service Date: 06/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Kayode C. on 07/30/2017
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Kayode said this business did a good job. They were pretty fast and everything is fixed.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 07/21/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Matt B. on 07/30/2017
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Matt said this business was super easy to work with and they went above and beyond with the service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Tom P. on 07/26/2017
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Tom said this business has been a real blessing for him, and they are always great.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Barb F. on 07/25/2017
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Barb said she really appreciates them getting her in without an appointment. They also gave her a solution that wasn't very costly.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Kim C. on 07/15/2017
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"Kind, and fair."
Thank you for great job on my car.
Vehicle: Toyota Tacoma
Service Date: 07/13/2017
Review Created: 07/15/2017 09:33 PM
Esther B. on 07/13/2017
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"Bumper Repair"
Best experience I've ever had with auto body shops. They were honest, quick, and did an excellent job. If ever I need auto body work done again, Comfort Auto Body & Repair will be the number I'm calling. Thank you to the entire staff for taking such great care of me and my car.
Vehicle: Toyota Yaris
Service Date: 07/13/2017
Review Created: 07/13/2017 08:24 PM
Cynthia N. on 07/12/2017
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"They made sure I was satisfied"
Thanks to everyone at Comfort Auto. We had a little communication problem and you went way beyond in making sure I left satisfied and happy. These things happen and its how you handle them that tells me about your integrity and service mindset.
Vehicle: Honda Civic
Service Date: 07/11/2017
Review Created: 07/12/2017 06:28 AM
Displaying Review 1 - 20 of 636 in total