Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

729 Reviews

97% Would Recommend
Latest Review 11 days ago

Reviews


KD
Kelli D.
Portland, OR
Mazda Tribute
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018
I love Comfort Auto!
Friendly, trustworthy, and they do a great job. Everybody there is is super customer service focused. Highly recommended!

KP
Katelyn P.
Portland, OR
Mazda Mazda2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Katelyn said the lady at the front desk was great. She was multitasking with two phones.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Oregon
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Tim said this business did exactly what he asked them to do. He had no problems.
This review was collected via phone interview by Customer Research Inc.

MB
Mathew B.
Portland, OR
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mathew said this facility did a great job. They were very upfront and they worked with the insurance company.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Portland, OR
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Mary said the business has done a good job because they relieved her concerns. She stated it is a great family business.
This review was collected via phone interview by Customer Research Inc.

EC
Emilio C.
Portland, OR
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Best in Portland!!
Honest people, awesome service. They more than I could have expected for the price. Couldn’t recommend it more!

JH
Jen H.
Portland, OR
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Everyone is so nice!
You don’t ever get the feeling that they are suggesting work your car doesn’t need.

TR
Trish R.
Portland, OR
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Outstanding auto shop!
I’ve been coming here for several years and each time I’ve been impressed. I don’t normally write reviews, but this place truly is exceptional. Staff are friendly, sincere, and I’ve always felt they were taking care of me (and my car) as they would their own.

KW
Kevin W.
Portland, OR
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Kevin said this business makes him feel like part of the family and provides good deals.
This review was collected via phone interview by Customer Research Inc.

AD
Abdi D.
Oregon
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Abdi said the employees were very helpful. They provided great service. He was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Happy Valley, OR
Mercedes-Benz C240
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
John said the staff's communication needs to be better.
This review was collected via phone interview by Customer Research Inc.

LB
Lynn B.
Portland, OR
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Lynn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LM
Lauren M.
Portland, OR
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Kind, Caring Staff
Daniel and his family do an amazing job at taking care of cars. They are thoughtful, mindful and in the long run have saved me tons of money. I always appreciate their friendly attitude and attention to detail. Thank you!

SW
Stephanie W.
Portland, OR
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Stephanie said the staff at this business were honest and kind.
This review was collected via phone interview by Customer Research Inc.

MC
Mitchell C.
Portland, OR
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mitchell said the staff was friendly, and ready to help.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Engine Performance Maintenance
Comfort Auto has a very rare quality in business today. They are consistent! I have used their services for several months. I am consistently happy with the outcome. The Engine Performance Maintenance is a good example. I followed their advice and the gas milage on my car is noticeably better. The surprise is that it continues to improve with each tank.

RC
Richard C.
Portland, OR
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2018
Simple Diagnostic
Very nice, close auto shop. Quote showed more problems than I expected and was unable to afford the repair at the time, even though they were willing to negotiate price by 20%. Very nice customer service. Would recommend to anyone in NE.

Richard

AW
Adena W.
Portland, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Adena said she was happy with the staff's performance. They were very prompt, and they made sure the service was done when she needed it to be. So far things are working in her vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Erich B.
Lake Oswego, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Erich said the staff were easy to work with and personable.
This review was collected via phone interview by Customer Research Inc.

ZN
Zewde N.
Portland, OR
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Zewde said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.