Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

827 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


SM
Sasha M.
Oregon
Hyundai Genesis Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
Sasha said that everything went smooth except there was a delay because of his insurance.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, OR
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2019
In the neighborhood
My overall first time experience was great. The only thing I might have wanted was upon picking up my car that the mechanic reviewed the work and discussed other potential issues to be aware of and to have walked the car and showed me the repairs. But that's just me. Not a deal breaker. I will be back. Thank you.

WG
Walter G.
Portland, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2019 Category: Service
Walter said that everything was pretty good. The only small issue he noticed was that a little plastic piece that covers the screw in the door handle was broken.
This review was collected via phone interview by Customer Research Inc.

DE
Don E.
Portland, OR
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Don said the business did a good job and he said the business did their best and keeps doing their best and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Portland, OR
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019 Category: Service
David said the technicians provided prompt service. The only thing that he did not like was the expensive prices.
This review was collected via phone interview by Customer Research Inc.

FL
Fiona L.
Portland, OR
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018
Good first experience!
I went for the 120,000 miles checkups for my Jeep.
They were able to take care of my car the same day I dropped off, and were super friendly. they are really on item, it's finished when they said it would be.
It was a big checkups, a lot of things to check and replace, but they gave me a discount on the break flush, which is nice! I think it was a fair price.
They were able to help me also with my windshield wipers. They replace it with new ones for free. My car is running way better than before the checkups. I'm pretty happy with it, at least for now^^

I will definitely come back!

LD
Luca D.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Luca said the business took a little longer than expected to complete the service.
This review was collected via phone interview by Customer Research Inc.

EI
Eva I.
Portland, OR
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Eva said she had not had any work done yet but said they were very courteous and knowledgeable when she went in to get estimates.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Portland, OR
Mazda CX-9
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Robin said the customer service was fabulous. The service was very good. She had to return her vehicle to complete her service.
This review was collected via phone interview by Customer Research Inc.

KD
Kelli D.
Portland, OR
Mazda Tribute
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018
I love Comfort Auto!
Friendly, trustworthy, and they do a great job. Everybody there is is super customer service focused. Highly recommended!

JM
John M.
Happy Valley, OR
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
John said the staff's communication needs to be better.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Portland, OR
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2018
Simple Diagnostic
Very nice, close auto shop. Quote showed more problems than I expected and was unable to afford the repair at the time, even though they were willing to negotiate price by 20%. Very nice customer service. Would recommend to anyone in NE.

Richard

BG
Brittany G.
Portland, OR
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2018 Category: Service
Brittany said there were no service surprises. The employees stuck to her service quote. They provided pretty good service. They completed the work quickly.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Portland, OR
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Sarah said the business was not able to make the repairs but the business did point her in the right direction.
This review was collected via phone interview by Customer Research Inc.

DJ
Darion J.
Portland, OR
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Darion said he likes the staff and the facility. His only issue with the business is that they are not open on weekends.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Portland, OR
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
David said the business is consistently good. This time they have been troubleshooting a problem for awhile. They are a great staff.
This review was collected via phone interview by Customer Research Inc.

TK
Travis K.
Portland, OR
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
Travis said the business originally scheduled him on a holiday. He had a hunch to check on it and they said they were close. The work they did was fine.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Sandy, OR
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Robert said this business is nice but they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Portland, OR
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
David said the customer service this business provided him with and the price they charged was excellent, but they did not fix his vehicle's problem.
This review was collected via phone interview by Customer Research Inc.

GD
Greg D.
Portland, OR
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017
Great service and management!
Daniel is amazing to work with! This is my new go to place for all of my car needs. Thanks for a wonderful service.