More repairs that I expected
I bought my 2011 Veracruz brand new. I initially did all the routine maintenance according to the manufacture recommendation, but after the 60,000 maintenance where the dealer/service advisor told me that some of the items weren't performed because it was decided they weren't necessary, I have been more selective in what I have done and where. The end of 2016 I had some front axle problem on the drivers side which was covered under warranty, and then in early 2017 I had the same problem on the passenger side, again covered under warranty. Both of those repairs would have been expensive had they not been covered and I was told it was a common problem on the Veracruz. July 2018, while driving down the road, I experienced a noise similar to being hit with something and parked and looked over the car, found nothing. Got home, tried to lower the drivers window and found it wouldn't work. Apparently the window regulator was broken. The warranty on that was 5 years, 60K miles and my car was 7 years and 75K. Cost to repair, $874. All in all, I have found this car to fairly reliable but when it breaks the repairs are costly.
Verified Owner
