I feel labor and parts were pricey. Even though I was assisted with payment through Cap program. I h
ad to pay a large amount as well. Customer service could have been a little more inviting. Austin did his best with keeping me updated with my car repairs. When you call you feel rushed and sometimes avoided.
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Brought my car in for oil change, air filter change, coolant flush and a belt replacement. All was do
ne, price was same as estimate, and since I’ve been taking my cars there for well over 25 years , I am satisfied with all of it.
Being very close to 81 years old and female I feel they are respectful and do a good job.
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I found Rocky's Miatamotive through the San Diego Miata Club. My Mazda had a problem passing smog and
I wanted someone who is familiar with Mazdas to work on it. Although I didn't own a Miata, he was more than happy to work on my 2003 Protege5 Sport wagon. We set a date to drop off the car the week of Thanksgiving. He gave me an initial quote and would advise me on the phone once the diagnostics had been done. He phone that afternoon, told me the problem and was quoted a figure that I agreed upon. He had to order a part and being the holiday, I didn't expect to get my car back until the following week. To my surprise he phoned me on that Saturday to inform me my car was ready to pick up and the amount was exactly as he had quoted. He referred me to another shop to run my smog test again and it passed with flying colors. Thanks to him, I was able to register my car. He was a life saver.
The shop was wonderful to work with. They always kept in touch with me every step of the way and he stayed on budget without gouging me with unnecessary repairs like some shops I have dealt with in the past. Very honest and trustworthy.
Rocky's Miatamotive will be the only place I will take my car to. I highly recommend this shop to anyone and will refer other Mazda owners her as well.
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I have been taking my vehicle to Brake Stop for many years now and I’ve never been disappointed with
their service. At this latest appointment Robert and his team helped fix my breaks and smog tested my car. They got me in quickly, took care of everything in a timely manner and were incredibly honest and forthright, helping me take advantage of a warranty that saved me money on my breaks without compromising quality! I would highly recommend.
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