Brought my 2001 Ford Ranger truck in for a nagging brake squeal issue. I had taken it back a couple o
f times but it still wasn't quite right.
Alan found that the rear differential had way to much play in it and suggested I replace it. When I got the truck back, the squealing was finally resolved and the truck handles noticeably better.
His Rick's Auto location in Katy has been servicing my 2000 Xterra, 2001 Ranger and 2014 Sonic for around 8 years. Every shop I've gone to has occasionally given less-than-good service and Rick's is no exception. But, the big difference is that Alan has always owned his commitment to quality service by resolving the few issues I've had to my total satisfaction.