ReScore Reviews™ (48)

ReScore
Overall Rating 4.72917/5Overall Rating 4.72917/5Overall Rating 4.72917/5Overall Rating 4.72917/5rating 4.72917
Original
Overall Rating 2.0625035/5Overall Rating 2.0625035/5rating 2.0625035rating 2.0625035rating 2.0625035
91% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service "
Good service!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:11 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"servicse review 2014 Sonota"
Great service just nervous and concerned about the engine recall issue
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 12:37 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/21/2017

Thank you,no need to be concerned about the recall,it was completed and passed.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Luis S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelle Service"
Price was what I expected.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:27 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/21/2017

Thank you,hope you have a good Thanksgiving.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Tiffany C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and nail in tire"
Oil change was done fairly quickly. Very nice staff. Only wish a repair could have been done on tire while at dealership. Other than that - Great overall experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:30 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/21/2017

Thank you for the great review.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Brandon L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Great service as always. Daniel is a great service advisor!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:22 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/21/2017

Thank you very much.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Woodson F. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Took five visits but number five was the solution!"
It took five visits to get my car fixed, but, it got fixed. Everybody was apologetic but positive - and I will go back because they are great there.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:52 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/20/2017

Thank you very much,we greatly appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
James C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Remote Key"
Only one of our two keys had a remote door unlocker so we needed another. Dropped by Hyundai spontaneously and they programmed a new one right away. Very satisfied.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:49 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/20/2017

Thank you, we do our best to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough and timely"
This dealership makes it a positive experiencee whenever work needs to be done. They always back their work and have my car in and out in a timely fashion. We Always work with George. We have had5 Hyundai’s and he has worked with us on all our cars.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:00 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/18/2017

Thank you,we greatly appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Hun K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent! "
Your team is awesome! Desk man is so generous.
also he came to guest waiting room and explained about what I have to do it for car. I really comfort this HUB dealer. because I feel like my home. Thank you for service department of HUB.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:18 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/18/2017

Thank you,we greatly appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Kelvin U. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ok"
Ok
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 03:58 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/18/2017

Thank you,hope you have a good weekend.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Douglas M. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality service on the West Side"
Hub Hyundai West continues the tradition of the the owner to provide honest, reliable service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 10:09 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/17/2017

Thank you,have a good weekend.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Ashley W. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Provide coupons through email again
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:48 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/16/2017

Thank you,I will tell my service director.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Steve H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
George and the guys gave my very small problem the attention it neede
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:50 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/15/2017

Thank you,we are glad we could service your vehicle.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Cathy F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service man was very helpful "
I deal with them for all of my service needs
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 05:50 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/15/2017

Thank you,we appreciate your business and loyalty.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Song P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Shocked by prompt and courteous service.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 05:19 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/15/2017

Thank you,we strive to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service; prompt shuttle service"
Recommend
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:07 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/14/2017

Thank you,we appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Arturo C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Professional crew
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:58 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/14/2017

Thank you for the awesome review.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Su K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good~~"
Good~~~
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 12:46 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/14/2017

Thank you very much.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Edwin R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!"
Friendly staff and knowledgeable!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:26 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/14/2017

Thank you for the great review.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Jennifer S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very friendly and work done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 04:58 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 11/14/2017

Thank you, we do our best to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
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