We found the service and staff to be above and beyond. We aren't local. We were traveling from Saraso
ta, Fl to Virginia. Going down the highway all of the sudden, the car slowed down and the check engine light started flashing. We found Hyundai of Orange Park not far off the highway and went in looking for help. It turns out that the dealership was under water trying to catch up after having been down due to a cyber attack on their system. We spoke to the service manager (Sherman Cooper), explained our situation and asked if there was anyway he could get us on our way the same day. He not only got us out the same day, he asked his mechanic to work past closing to get it done. Though we had to wait several hours, it was to be expected due to the overwhelming workload they had. The staff checked on us regularly. The waiting area was stocked with snacks, coffee and water. It was the very best we could have hoped for under the circumstances. Our gratitude to Mr. Cooper and his staff. They're amazing.
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I thought I knew what was wrong with my car but after telling them why I thought that (internet resea
rch of dash warnings), they did their own checks and found the issue to be something else. Fixed it and got it back to me that afternoon and we immediately had to hit the road for a 3 hour trip…it drove perfectly and we arrived without further issues!
Very convenient to Hannah Park for those who camp and need service!
Very satisfied and glad we found them!
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Do not normally give reviews, but I wanted to give Legacy Automotive a 5 star for fixing an aggravati
ng a/c issue on my older Honda Civic which has been going on for some time. The difficulty was that it was an intermittent problem, and before finding Legacy Automotive I had some other auto repair shops look at it with no success. Thank you Mark for taking the time and having the expertise to find the unusual cause of the problem and repairing at a reasonable cost.
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