The employees are friendly, efficient and knowledgeable. Thermostat in the San Antonio waiting room c
ould be turned up a bit, otherwise it would make an excellent refrigerated wine cellar. Also, being "old School" today's pricing for an oil change and filter can put a mortal human into shock. Other than that, very satisfied, especially since I drive from Bandera to get to the shop.
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can’t thank this business enough for helping me get my car back on the road. Very professional, & eve
n ordered new parts. They fixed my whole radiator, fan, & also pumps & gave an oil change for less than $1400. They helped me so much! & I will be referring them.
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I want to share my honest experience with Shorts Auto. My journey began at North Side Ford for an ABS
light issue. They took over a week just to read the test codes, which I had already checked myself. After that, they came back with a repair estimate of $10,000 for a fix that wouldn’t even resolve my ABS problem. I spent the whole day calling around to 30 different places, trying to get quotes for the necessary repairs. Later that day, Shorts Auto contacted me with a much better price on a new transmission compared to the rebuild quotes I had received, and theirs even came with a warranty.
One of the major issues I had with North Side Ford was their poor communication. It was nearly impossible to reach anyone for updates. In contrast, Shorts Auto went above and beyond, keeping me fully informed throughout the process. They completed the repair quickly, even finishing ahead of schedule.
If you’re debating whether to choose North Side Ford or a smaller shop, let this review serve as a testament to how much better Shorts Auto is. I’m incredibly grateful for their excellent service in getting my car back on the road. Thank you, Shorts Auto!
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