I cannot say enough good things about these folks! An area oil change place left my oil drain plug of
f and caused my engine to be totaled. Not only did these folks do an excellent job replacing my engine, they also went WAY above and beyond helping me navigate my insurance claim and my claim with the oil change place. Their customer service is absolutely amazing and they were so kind, thoughtful, and informative throughout the process. I wish I could give them 10 billing stars, they are just that good.
They were a little understaffed on a very busy day, but they managed to swap our snow tires in a reas
onable amount of time. I appreciate the personalized touch you get when you talk to the guys behind the counter here. Even after several managers through the years, I can always expect good service from these guys.
The Seattle/University Audi facility is clean and inviting so I stopped in unannounced to look at new
cars. I was met by Julian Pellerin who I quickly realized was professional, pleasant and very well versed in the inventory of cars. We discussed the new car models, both features and benefits and Julian found the perfect car for me. I am very happy with my new Audi and highly recommend Julian Pellerin to also be your Audi professional.
I had a few random fixes to my XC90 and they took good care of me. I had a Check Engine light come on
and they found out what was causing it and also replaced my broken turn signal indicator on my steering wheel. Random things but they made quick work of it and it didn't cost me a small fortune to fix. Thank you. I will always bring my Volvo into service here.
The folks at JE Wheel are great to work with and honest. They are quick, efficient and seem to be abl
e to get things in a timely manner. This was my 4th visit to them and I refer anyone I can.
Called Derek after our the transfer case on our truck broke and we couldn’t drive it. We weren’t sur
e how much it was going to cost to fix, but with shortages in parts and busy mechanics, it was fixed much quicker and for less than we expected. We highly recommend Aurora Clutch snd more.