I give Gordon & Sandifer the highest rating. Everyone I have come in contact with there has been so i
mpressive - friendly, competent, knowledgeable
Recently, I noticed a grinding sound when I braked so I took my car to Gordon & Sandifer. They changed the brake pads and rotors and called me by mid-afternoon to say my car was ready. Now it drives so smoothly and there is no sound at all when I put on the brakes. Their charge was also very reasonable.
Going back a couple of years, I was “lightly” sideswiped on College Drive. When I called the girl’s that hit me insurance company to give her Gordon & Sandifer’s estimate to repair my car, she said, “Oh, you don’t have to get any more estimates. We totally trust G&S and will honor their estimate .” I was somewhat shocked as that is very unusual . Their reputation in this area is excellent.
This is why I totally trust Gordon & Sandifer
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Went in to get a bumper to bumper check up. They found a frayed serpentine belt and fixed. Good thi
ng to cause car was going on a across country road trip the following week.
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I had a recall alert. I did have to call about the part but very nice in setting up time to be comple
ted. Covid has really put a kink in all service work. They have daily issues too. I think all was handled well through extreme shortages
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I recently visited Genesis of Baton Rouge and had the pleasure of working with Aaron Hilliard. Not on
ly was the deal fantastic, Aaron and everyone at the dealership made the experience one of the best car buying experience I have ever had.
The entire team was incredibly helpful and patient throughout the entire process. They took the time to understand my needs and preferences, which made the entire process smooth and enjoyable.
I highly recommend Genesis of Baton Rouge to anyone in the market for a new car. Their exceptional service and dedication to customer satisfaction truly set them apart.
Thank you, Genesis of Baton Rouge for a wonderful car-buying experience!
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The Lexus Dealership here in Baton Rouge told me they had to replace my tire that had a nail in it. T
hey told me matter of factly that it could not be patched. It was $300 for a new tire. I decided to take it to Jefferson Car Care and they told me it could be patched for $25. It ran for 7,000 more miles. They are always honest with me and never do work I don't need. I totally trust them.
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