I went in for a muffler. They pointed out and showed me some other things that I need for my car. I h
ave taken my cars to muffler man for a few years now. I will be back this Thursday for a few more things needed for my car. V
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Eddie was very professional and helpful. Great customer service from the time I walked through the d
oor, young lady asked if I needed help, and got the front desk attention for me right away. Even the courtesy driver, the mechanic to the man who retrieved my car for me was pleasant!
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The service was above and beyond what ld anticipated. Noone would repair my vehicle. Other shops deem
ed my vehicle difficult to repair and was not up to the challenge. Thankfully l was referred to Downriver Springs, lm driving my vehicle and l have never been more satisfied.
Thank you to the entire staff.
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Although they are now closed, I would still like to leave them a stellar review. Over many years, we
had MANY repairs done on various cars....we never felt as though we weren't getting treated fairly. Unfortunately, auto parts and repair are expensive, regardless of the shop that you go to. The important part of any transaction is being treated honestly, and fairly. So sorry to see Mac go.
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I have always had great service done on my vehicles here, and at a fair price. This is now my auto re
pair and service shop of choice, even though I have to go further to get there. They even pointed out that a part that needed replacement looked like it was recently installed by another place and might still be under warranty (it was). These guys are the best.
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I called have my muffler taken care of the lady on the phone was very courteous very nice very attent
ive got my muffler taking care of I was very satisfied the price was right and I got done very quickly definitely will go back again
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