Thank you for your response. After reviewing the repair orders, it seems the repair work was done at our shop and then someone else replaced a thermostat / housing after our repair, and damaged the parts we put on, when you returned it was noted and confirmed, we repaired it no charge. Then the vehicle came back again with bolts from the thermostat / housing backing out and causing starin on the cable once again. I apologize for your inconvenience. If you would like to bring it back in, we can look it over and make sure all is working properly.