Thank you for your response. And although you are not happy, your response gives us a chance to improve. I am sorry to hear you are not happy with our service. We take pride in treating all of our customers with respect and offer the best of service to everyone. In addition, when inspecting a vehicle for noises we try and only recommend the obvious parts we see that are bad and or what the cause of the problem is. Sometimes on used cars it is harder to find noises if parts are not obvioulsy bad or have play. I do also see where some work was recommended but not performed and would like to regain your trust and offer a discount on those serices. Feel free to contact us anytime, I appreciate your input.
Your AutoClinic Team
Thank you very much for your response, we appreciate all input, good and or bad, so we can improve. When we diagnose or inspect a vehicle we try and focus on the immediate and or safety problems along with the customer concerns. We do not usually try and find other problems to pad the repair dollars as some other repair facilities do. Please feel free to contact us with any questions or concerns to discuss this further.Your AutoClinic Team
Took my truck in to check the front end. Steering was sloppy. Per their recmondation I had a tie rod replaced, new tires, front end alignment,new front shocks. Cost 2000 dollars. Got it back and steering was still sloppy, and brakes wer grinding. Repaired the brakes myself, turned out that one back caliper was broken and brakes were stuck and wore. Then I took the truck back in so they could check their work. This time they told me the steering box was ok, and they believe another part was loose and needed replacing. ( I forget what part they said) at a cost os 600 dollars. Told them I wanted to take it somewhere else for a second opinion. They tried to charge me for looking at my truck again. Turns out it was just an adjustment on the steering box. Cost 50 dollars