Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

586 Reviews

98% Would Recommend
Latest Review about 14 hours ago

Reviews


GS
GERALDINE S.
Warren, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Friendly
They are very helpful. always friendly. Good WORK.

DW
DOUGLAS W.
Warren, MI
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Battery
As usual, my experience was a good one. Mike tested my battery.....and it checked out OK! BUT.....upon further testing he found that in fact the battery failed ! He believed it had a bad cell. This battery was less than one year old.! He warrantied the battery and installed a new one that was in STOCK, All this took place in less than 15 minutes! Great job!

SS
Steve S.
Warren, MI
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Steve said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MW
Marietta W.
Warren, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Marietta said she had a starter put in. They have good service. She has been taking her vehicle there for a long time. She was a little surprised this time, on the maintenance price.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Warren, MI
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Greg said the service is always excellent. It's a little expensive, but he doesn't mind paying for their honesty.
This review was collected via phone interview by Customer Research Inc.

CS
Clayton S.
Michigan
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Clayton said the business did a beautiful job on the alignment.
This review was collected via phone interview by Customer Research Inc.

AM
Abdul M.
Farmington, MI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Abdul said they are professional and very good, with no issues at all.
This review was collected via phone interview by Customer Research Inc.

HS
Heather S.
Center Line, MI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Heather said that she recommends this business for service all the time.
This review was collected via phone interview by Customer Research Inc.

CM
CAMILLE M.
Center Line, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great service and people.
Taking the time to explain the best ways to maintain my car's performance and showing me pictures that were taken during routine inspection of my brakes, fluids, tires and etc. was very informing and really appreciated. By taking the time Mac's showed me they value me as a customer and not just rush me in and out. They go beyond service. Thank you.

JG
JOHN G.
Warren, MI
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Fast and fair
They provide respectful friendly analysis of problems and solutions and try to schedule repairs as quickly as possible.

BS
Bret S.
Michigan
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Bret said he had to return to this facility for a small adjustment after the work had been completed. Everything is fine now.
This review was collected via phone interview by Customer Research Inc.

DE
DAWN E.
Warren, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Always great
Terry and Chris (hope I got the name right) went above and beyond in fixing my car and getting the best price available on parts as Ford was just ridiculous in their pricing. Even though the bill was 1200.00, they saved me 55O.00 by calling their supplier and a coupon I used. This is what I love...their honesty and trying to help people out rather than just taking the easy road.
Andrew M. from Mac's Tire & Auto Repair responded on 09/29/2018

Dawn, we take great pleasure knowing that we could help you out in your automotive repairs and service.  I want to thank you so much in putting your trust with us in servicing your vehicle.  THANK YOU again for being such an excellent customer.  Mac


RW
ROY W.
Warren, MI
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Honest and fair
These guys are honest when it comes to telling you what's wrong with your vehicle. Pricing is comparable with other garages. I like these guys so much, both my sister and sister in law take their cars here.

LW
LARRY W.
Center Line, MI
Scion xB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018
Like a New Car!
Fast and comprehensive service. Friendly, knowledgeable staff. My only criticism is that their record show they did service on the wrong car. Service was great but it would be nice to know they are working in my correct vehicle.

TW
Troy W.
Center Line, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Troy said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

PP
PAT P.
Grosse Pointe Woods, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Excellent service center
Mac’s is a reliable, trustworthy and competitive service center.

LT
Laurie T.
Warren, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Laurie said she is always happy with the service she receives.
This review was collected via phone interview by Customer Research Inc.

DT
Dan T.
Macomb, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dan said the business does good work. They are very quick and professional. He is very happy with them.
This review was collected via phone interview by Customer Research Inc.

MS
MARY ELLEN S.
Sterling Heights, MI
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018
Fast and Reliable Service
Very pleased with the service for my new alternator. I was quoted 4 hours of labor yet they got it done in 3 hours but I still paid for 4 hours. I almost fainted at the price of $916. Thanks for the shuttle service to work. All went well.

AR
Ashley R.
Warren, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ashley said they make her feel comfortable and she trusts them.. They are honest and their prices are posted in the front.
This review was collected via phone interview by Customer Research Inc.