Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

615 Reviews

99% Would Recommend
Latest Review about 6 hours ago

Reviews


RN
REBECCA N.
Smiths Creek, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
The Usual
Everything went well, as usual. Great Job. Mike's a Star.

EB
Edward B.
Detroit, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Edward said they were excellent. He told them the symptoms and they diagnosed his vehicle well.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Warren, MI
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Carol said the business made things smooth and the vehicle is wonderful. She said her experience was pleasant with no problems. She recommends this great place with good people.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Center Line, MI
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Larry said they were great.
This review was collected via phone interview by Customer Research Inc.

DD
Dane D.
Detroit, MI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Your straight forwardness
I like the attention to detail

MS
MIKE S.
Warren, MI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Customer service
Everyone is always very cordial and explain what needs to be done to fix my vehicle. Down to earth.

JL
John L.
Warren, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
John said this business treated him right.
This review was collected via phone interview by Customer Research Inc.

SP
SUSAN AND JERRY P.
Warren, MI
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Friendly & professional staff.
I feel the mechanics are friendly and professional. I trust their work as well as what they tell me regarding how the vehicle is doing and what needs to be done to fix a problem.

NJ
Nancy J.
Highland Park, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Nancy said that she was satisfied with the service that she received. It was timely, the staff was friendly and it was fairly reasonable. She appreciates them getting her in. She walked in and they got her in and got her out really swiftly and she just appreciated that.
This review was collected via phone interview by Customer Research Inc.

GK
Gregory K.
Harrison Township, MI
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Gregory said that the place was good.
This review was collected via phone interview by Customer Research Inc.

JW
JACKIE W.
Warren, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service!
Today's visit was not routine, but the team at Mac's diagnosed and fixed our problem in the same day. Thanks for your great, fast service. We trust you with our vehicles!

YW
Yvonne W.
Warren, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Yvonne said the service was wonderful. Her vehicle was cleaned.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Warren, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Randy said the people at the business are great and always helpful, They are quick and have good service.
This review was collected via phone interview by Customer Research Inc.

DW
DOUGLAS W.
Warren, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Power Steering Flush
BG-44 product ensures long life for the pump on my Towncar. Dropped off and in less than an hour Mike called me to pick up my ride. Reliable and timely service is the hallmark of ANY business.....especially true here at Mac's!

MM
Matthew M.
Kalamazoo, MI
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Matthew said they were very good at corresponding with him and they stayed within the budget that had been discussed.
This review was collected via phone interview by Customer Research Inc.

EA
Edward A.
Michigan
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Edward said they always do a good job
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Warren, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Steve said every time he gets work done he never has any issues. Also they do a good job, that's why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

ED
Elaine D.
North Branch, MI
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Elaine said they are super professional. They are super nice. They are amazing. They always go the extra mile for her sister who has nerve damage to her face and is in pain all the time. Her mother had passed away unexpectedly and she needed to get her vehicle fixed. They allowed her to do payments due to the expense of her mothers passing.
This review was collected via phone interview by Customer Research Inc.

KG
Kara G.
Grosse Pointe, MI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Kara said the business always takes really good care of her with no pressure service.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Warren, MI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Customer service
So glad they stand behind their parts and labor. Customers are always first with you. Thank you!!