Called over the weekend (Sunday), left a message and received a phone call first thing Monday morning
. Fortunately, I was able to come in the same day to take care of my 2015 full size rover. Jeff and Andrew were super knowledgable and friendly. They took care of my immediate service need and pointed out other issues/concerns that I already knew were there. They took the time to explain and show me why It was something that needed attention at some point, but wasn’t extremely urgent. The feeling you get like is like they have known you for a long time. It is a family owned business that cares about you as such, and their reputation. Definitely not the usual dealership experience where it sometimes feels all transactional. I will definitely be going back for any future needs.
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23512 Commerce Center Dr
Laguna Hills, CA 92653-1510
4.9
(1,818 Reviews)
BB
my experience was that I was dealing with confident professionals.
The service was prompt and friendly. I have been servicing my vehicles at Laguna Woods for years now,
they have never failed to provide anything less than professional service. I highly recommend Bob and his team.
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I’ve been taking all my cars to Coast Automotive for over 20 years. Dimas and Max are fair and only
do necessary repairs. They are fast and reliable. I’ve referred many of my friends and they are all very satisfied with their services. I will continue to send them referrals…you must try Coast Automotive and I promise you won’t be disappointed!
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I was in need of two new tires; which had to be ordered. The very next day, first thing in the morni
ng the tires arrived and my planned weekend out of town was not delayed by my unexpected flat tire. Daron and Jake always take such good care of me. I never feel taken advantaged by Herbs Garage. Daron is always honest about what maintenance services I really need and he tells me what services should be done at a later time. I keep.coming back.
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Honest and trustworthy, I'm glad I found this place and Edgar is really great and always provided me
w/great customer care. *side mote: they always had good music on while I waited 🙂🎵
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My experience with Coast General was a little better than originally thought. Why I chose not to give
a perfect 5-star rating has to do with the cost of the service and repair mostly. Also, my copy of the invoice had a few inaccuracies such as the model (Toyota Corolla SE instead of LE), license plate number (8MRF628 instead of 8MRF625) and odometer reading (53525 instead of 53086). Other than that, this was still a good brake service effort and I thank Roy, Dave and everyone else at Coast General for all of their help. My front brakes are working again and I’m looking forward to continuing my own business working for DoorDash. Thanks again, Coast General!
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