Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

838 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 1 day ago

Reviews


LP
Linda P.
Laguna Niguel, CA
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Linda said her overall experience was good. The vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN/MELINDA P.
Newport Beach, CA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Melinda
Great service, friendly and quick. Thanks

DT
Danul T.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Danul said the business provided friendly service.
This review was collected via phone interview by Customer Research Inc.

SB
Sydney B.
Costa Mesa, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Sydney said the employees were very reassuring, and made the whole experience super easy. It was great quality service, and she will definitely come back for anything else she needs.
This review was collected via phone interview by Customer Research Inc.

JM
Jillian M.
California
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jillian said Darren is the best, and she trusts him with her vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
LEE B.
Capistrano Beach, CA
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Customer service and honesty
I wouldn’t go anywhere else

RG
ROBERT-ELAINE G.
Costa Mesa, CA
Land Rover Discovery Series II
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great service and always happy with expedient return of vehicle .
Thankful that Darren directed us to get a bumper replacement and installed within a weeks time. Beautiful work and priced right!

RA
RUSSEL A.
Costa Mesa, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
The tops!
Wonderful in any language !!!!!!

MM
Maher M.
Costa Mesa, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Maher said this was his first experience and it was excellent. The staff are family oriented, and really go the extra mile.
This review was collected via phone interview by Customer Research Inc.

DA
DANAE A.
Irvine, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Friendly, Fast, and great prices
I couldn't be happier with my visit. He was so nice and helpful and took time to explain what I needed. DIdn't try to upsell me unnecessary crap like other mechanics at big box stores typically do. Got me in and out in 45 minutes, asked if I wanted a drink while I waited in the nice lobby with AC and a big TV. Great customer service. I'll be back for sure.

JK
JEFF K.
Costa Mesa, CA
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
efficient and friendly
Always get the work I need done in a efficient timely manner. Never a hassle or complications.
Very good prices without the useless up-sell.

JT
Jeff T.
Costa Mesa, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jeff said this business did a good job. They kept him informed.
This review was collected via phone interview by Customer Research Inc.

WH
Wesley H.
Costa Mesa, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Wesley said his vehicle's problems were fixed.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff R.
Santa Ana, CA
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jeff said they are very friendly and great at what they do.
This review was collected via phone interview by Customer Research Inc.

GI
Ghattas I.
Costa Mesa, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Ghattas said the business provided perfect service.
This review was collected via phone interview by Customer Research Inc.

MU
MARIAH U.
Newport Beach, CA
Chevrolet Cruze Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Herb’s makes you feel like you’re part of the family!
I’ve been bringing both of my vehicles here for a few years now and I’ve never been disappointed. They are always so welcoming and never suggest anything for my vehicles that is not needed. They are honest and fast! For my oil changes I never make an appointment and I’m in and out within 15 minutes! I would highly recommend them to anyone that needs their car serviced!

PR
Paul R.
Costa Mesa, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Paul said that he had a good experience with the place.
This review was collected via phone interview by Customer Research Inc.

GL
Grant L.
Costa Mesa, CA
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Grant said they are awesome.
This review was collected via phone interview by Customer Research Inc.

BC
Brianna C.
Long Beach, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brianna said they were great. They kept vehicle for a while and were helpful. She said there were no issues and it was a great price.
This review was collected via phone interview by Customer Research Inc.

JA
Josh A.
Newport Beach, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Josh said the business takes good care of their customers. They go above and beyond.
This review was collected via phone interview by Customer Research Inc.