Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 932 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 18 days ago

Reviews


MM
MARGIE M.
Irvine, CA
Suzuki SX4
Verified Customer
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11/22/2019
Best experience ever
I was blown away by the kindness of the guys at Herb’s. My car broke down right as I was leaving the doctor’s office and I burst into tears worrying about it. Not only did they stay late for my tow truck to arrive before they closed, one of them helped me get home safely that night as well. They had my car fixed and ready to go by the next day. Definitely coming back to Herb’s for all my car needs!

RG
ROBERT-ELAINE G.
Costa Mesa, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Herbs Garage
We are so pleased with service and efficiency and price we experience each time we take our vehicles to Armans Auto Service Center.

JB
Jennifer B.
Costa Mesa, CA
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Jennifer said they treated her so good and gave her a good price. They check her vehicle for other services needed on an oil change visit. She also came in for a smog check and they said her vehicle was still not ready for it.
This review was collected via phone interview by Customer Research Inc.

KC
Kirsten C.
Huntington Beach, CA
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Kristen said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
California
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Tim said he had a great service experience and would return. This is a great facility. The mechanic was honest, trustworthy, and a straight shooter. He told him what was wrong with the vehicle and gave him a good deal.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Fountain Valley, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Josh said Dan was really good. He was right on point with the service. Josh said the quote for the job was more than he ended up charging him but since it was less work he was honest enough to offer a lesser price quote.
This review was collected via phone interview by Customer Research Inc.

RB
ROB B.
Costa Mesa, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Always a great experience
Every time I have had to bring my car in Darrin is always more than helpful, honest about what I need and never tries to upsell. I know I can trust him and his opinion.

KW
KAREN W.
Newport Beach, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
the people..
tuesday, I was pleased with having work done yesterday,however,my name is wolfson,not wolkson.. and you never offered me a aaa discount,shame on you. if I had gone to fletcher jones, you just pull into their drive thru lanes for many cars ,they replace the bulbs on the spot,free, check the tire pressure,etc without going into the shop. so you owe me on my next visit,the 10.00 for aaa discount yesterday. ok.

EW
EMALEE W.
Santa Ana, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Trustworthy mechanics!
One of the best places I’ve been to take my car in! Hands down. Honest, very friendly and accommodating. Definitely will bring my car back to get work done.

AG
ANDREW G.
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Great care and honest pricing
I have been coming here for the last two yrs and have recommended local friends/family due to their family oriented style and amazing service. Quality speed of service without the premium costs. They truly love their jobs and it shows. I waited for an oil change and brake/rotor swap in the office with my son and Darin and Alec created such a fun and comfortable environment for us! My 3 yr old was having fun with the guys playing in the office and the time flew by fast. Thank you all for the awesome service see you again soon

PA
PAT A.
Huntington Beach, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
They are simply the best.
I have been dealing with Herb's, Armon and Daron for over 30 years and I have never been disappointed in the service.

CH
Craig H.
Barstow, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Craig they do a great job. He said his family has been using them for years.
This review was collected via phone interview by Customer Research Inc.

AV
Amar V.
Santa Ana, CA
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Amar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jamie J.
Corona, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Jamie said her and her family have been going to the business for several years. They're very honest.
This review was collected via phone interview by Customer Research Inc.

RG
ROBERT-ELAINE G.
Costa Mesa, CA
Land Rover Discovery Series II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
2001 Land Rover discovery
We are always happy with Herbs Garage diagnostic and service for Our Vehicle!

FL
FREDDY L.
Tustin, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Excelente service
Excelente service and people very nice

PN
PAUL N.
San Clemente, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Prompt and professional service and reasonable prices.
Darron was a great host. Catch a big tuna for me buddy. Your high level of integrity is a testimony to your christian faith. I will be back! Later, Paul

MS
MERCEDES S.
Irvine, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Overall great service!
Went in completely last minute and all the gentleman made sure to take care of my issue and had me out with my car fixed within 2 hours. Great service! Very thankful and will recommend to friends & family!

Verified Customer
Costa Mesa, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Really great service!
Super friendly and kind. Even offered to drive me home while my car was getting looked at!

KG
Kareem G.
Newport Beach, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Kareem said the owner was his friend. The service was on time. .
This review was collected via phone interview by Customer Research Inc.