Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

817 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 4 days ago

Reviews


JS
Jim S.
Roseville, CA
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KH
Katrina H.
Huntington Beach, CA
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Katrina said the staff provided above and beyond customer service.
This review was collected via phone interview by Customer Research Inc.

JK
JEFF K.
Costa Mesa, CA
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Honest, reliable, and fair. Never an issue or added charges.
Long history of easy estimates and honest advice for over 15 years.
They have done great work on my Tahoe, Corvette, Porsche, and VW.
Always fast and friendly.

MM
Mark M.
Costa Mesa, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Mark said he really liked Erin. He was very capable of handling his needs.
This review was collected via phone interview by Customer Research Inc.

BS
Ben S.
California
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Ben said the staff are the best in the business, that they are top notch.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Newport Beach, CA
Lexus RX 450h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Brian said the staff is very friendly, They did what he needed in a timely manner and for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Huntington Beach, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Robert said the staff provided an overall good experience.
This review was collected via phone interview by Customer Research Inc.

MC
Marina C.
Irvine, CA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Marina said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DM
Daron M.
Irvine, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Daron said the service at this business was good and honest.
This review was collected via phone interview by Customer Research Inc.

KC
Keith C.
Costa Mesa, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Keith said the staff are friendly and provide on-time service.
This review was collected via phone interview by Customer Research Inc.

SC
STEPH C.
Costa Mesa, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Darren makes everyone feels like family...........
I have been taking all of my cars to Arman and Darren for about 20 years and as you can guess, that's for many reasons.....HONESTY, THOROUGH EXPLAINATIONS, NO HARD SELLS AND THE NICEST GUYS ALL AROUND. Last week Darren delivered my car to my residence as I didn't have a way to pick it up. (I'm 70 years old and physically limited) He wouldn't even let me buy his lunch....such caring service goes a long way!

KE
Kent E.
Costa Mesa, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kent said the employees did an excellent job and he's been a customer for years.
This review was collected via phone interview by Customer Research Inc.

CF
Christina F.
Costa Mesa, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Christina said the people at this business have been really good about making sure the work is done quickly, and they communicate really well. They make sure she understands what the problem is, and what they are going to do to fix it.
This review was collected via phone interview by Customer Research Inc.

DZ
Daniel Z.
Costa Mesa, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Daniel said the staff is honest and does quick, good work.
This review was collected via phone interview by Customer Research Inc.

JW
Jade W.
Costa Mesa, CA
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Jade said the staff at this business was very polite and helped him out with his vehicle. They took care of every issue.
This review was collected via phone interview by Customer Research Inc.

EA
Edward A.
CORONA DEL MAR, CA
Mercedes-Benz GLE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Edward said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AT
Allyson T.
Newport Beach, CA
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Allyson said the staff did an awesome job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

TL
TANIA L.
Costa Mesa, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Honest family
I have been going here for a few years now. I have never been disappointed. Family owned and operated, I have become close with them. Darren is very helpful and the prices are honest and affordable.

TT
TATIANA T.
Newport Beach, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
They are the best.
Best at explaining everything and fulfilling the best service. These guys are no joke when it comes to cars and engines.

ET
Enrique T.
Fresno, CA
Mercedes-Benz C300
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2018 Category: Service
Spoke with Veronica. She said a staff member left a part loose on her vehicle. She was told when she went to another facility that it had not been tightened correctly.
This review was collected via phone interview by Customer Research Inc.
Arman M. from Herb's Garage & Arman Auto Service Center responded on 04/25/2018

sorry about the mishape, just wanted to appoize, never have i ever had that happen to me . sorry again, i hope you will return to us in the future .